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Hotel Bristol Palace

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#10 of 88 Hotels in Genoa
Certificate of Excellence
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1,316 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Falls Church, Virginia
1 review
Reviewed 5 days ago NEW

I am a travel agent who chose this hotel 31 years ago when I took my 85 year old father to see where his father grew-up. It was perfect then and was perfect last week when I returned. I enjoy a very "old-style" European hotel and the Bristol Palace is exactly that! My very clean room was beautifully appointed with... More 

Helpful?
Thank laurel982
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Sir, Thank you so much for your kind words, that coming from a "professional" operator of the travel industry make us very proud. We are so pleased that you enjoyed your second stay and were able to appreciate the renovations that we are making, while being careful to preserve the magical aura of past times. We look forward to... More 

Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

The Hotel is in a very good location of everything you need for shopping. There are nice and cheap Restaurants around in walking distance so you safe some money on the pricy menu at the hotel. The rooms in retro style are clean and nead. The Shower is small and the Toilet is in a very corner on the other... More 

Helpful?
Thank HeHaSch
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, Thank you so much for leaving your overall positive review on tripadvisor. We are pleased that you enjoyed your stay and appreciated the absolutely central position of Bristol Palace. We are sorry that you did not appreciate every detail of the room assigned to you, if you had told us we would have maybe been able to show... More 

Level Contributor
107 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 1 week ago via mobile

The good stuff:- Location is great. All the main shops, restaurants, sight seeing, tours etc are nearby The bad stuff:- Hotel is shabby and old. Reception staff are extremely rude and unhelpful. Breakfast is mediocre and people sit in your seat whilst you've gone to pick up breakfast (bags and coats left on table) and these seat thieves aren't asked... More 

Helpful?
Thank Sugarfree_candy
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, Thank you for taking the time to leave your comments on Tripadvisor. We are glad that you appreciated the location of the hotel, which is in the heart of Genoa, a few steps from the shops and attractions. We also registered all your comments regarding the negative sides of your stay and I thank you for them and... More 

Montreux, Switzerland
Level Contributor
153 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 weeks ago via mobile

Hotel Bristol Palace located at the center of the city, have big rooms and the staff so friendly, the room is clean and have I comfortable , free wi fi and the parking with extra charge. The hotel is best in city

Helpful?
Thank adel a
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Adel, Thank you so much for your kind review! We are so glad you appreciated our hotel and look forward to welcoming you back in Genoa next time! Kind regards, Giovanni Ferrando General Manager More 

Brighton, England, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Clean, comfortable and quiet room, very nice bed and bathroom. In the middle of the best shopping street, near to the opera house and ducal palace, and close to Genova Brignole railway station. Very good value at weekends. Genoa is interesting, with an interesting mix of styles, and some great restaurants, especially in the slightly seedy port area.

Helpful?
Thank Jill M
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Jill, Thank you for leaving your review on tripadvisor. We are very pleased that you enjoyed your stay with us and that you liked Genoa so much as well. We hope to see you again in the near future, Genoa is always worth a second visit! Kind regards, Giovanni Ferrando General Manager More 

UK
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

The rooms have very thin walls - especially if you have an adjoining door, may as well be in with your neighbours. No attention paid to booking requests for a twin room, top floor etc and the baths can't be used as no plugs - bad as shower sprays every thing so don't take clothes in! Breakfast is average. Finally... More 

Helpful?
Thank Franadoo
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Sir, Thank you for taking the time to leave our review on Tripadvisor. We are sorry about your grievances and we have noted them for our reference. I wish to clarify however that temperature can indeed be controlled from the inside of the rooms, but if air conditioning is off and heating is on, it is not possible to... More 

Carpinteria, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Hotel Bristol Palace was the perfect choice for my first visit to Genoa. Centrally and conveniently located I could easily walk to the historic center and port as well explore nearby neighborhoods. The staff was very professional and the rooms lovely with great amenities. The breakfast buffet is also extremely generous. The bar is small but cozy and the ideal... More 

Helpful?
Thank ladolcevitaforme
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, Thank you so much for your kind words! We are very pleased that you enjoyed your stay and look forward to welcoming you in our hotel in spring. See you soon! Kind regards, Giovanni Ferrando General Manager More 

London, United Kingdom
Level Contributor
3 reviews
Reviewed 4 weeks ago

The Hotel Bristol Palace is In a busy street and an entrance that was easy to walk past. Once inside it was comfortable and tranquil. Good bar on the ground floor, good restaurant at reasonable prices. The staff were all very helpful and made us feel welcome,

Helpful?
Thank Ed N
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Ed, Thank you so much for your kind words. In fact Bristol Palace is in a historical building, and it is not possible for us, but neither would it suit the building, to be highlighted as modern hotels sometimes are. It is an elegance that is more understated and subtle, and we are very glad that you had the... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Nice hotel in the heart of Genova. Breakfast was lovely. Pity the room was dated & beds were not very comfortable. Didn't get much sleep the first night but second night was slightly better. I would've expected better quality mattresses & pillows for a 4 star hotel

Helpful?
Thank Celia M
Hartford, Connecticut
1 review
Reviewed 4 weeks ago

For a very reasonable price room was grande, charming and a flash back to the glory years. Hotel was conveniently located to an exciting plaza, wonderful littler streets with good shopping and restaurants.

Helpful?
Thank floorguy4206

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An elegant turn-of-the-century palace in the centre of Genoa on Via XX Settembre. The Bristol Palace is just a few steps from the most important offices and exhibition sites, from Palazzo Ducale to the Carlo Felice theatre, as well as the most prestigious shops, museums and not least from the largest aquarium in Europe.During its recent renovation its elegance and exclusiveness were blended with a modern and functional conception of the services.The dramatic elliptical staircase in white and Liberty wrought-iron banister soars up to the top floor in a spectacular spiral that seems to suspended in space. ... more   less 

Additional Information about Hotel Bristol Palace

Address: Via Venti Settembre 35, 16121, Genoa, Italy
Region: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: $152 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bristol Palace 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Bristol Palace Hotel
Bristol Palace Genoa
Hotel Style:
#7 Luxury Hotel in Genoa
#7 Business Hotel in Genoa
#8 Family Hotel in Genoa
#8 Romantic Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Bristol Palace staff and other travellers.
8 questions
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Questions? Get answers from Hotel Bristol Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 530 which faced the side street and was very quiet - from inside the hotel and from the outside.”
 of 5 bubbles laurel982, 28 Nov 2016 | Read review
“I stayed twice and preferred the top floor...”
 of 5 bubbles ladolcevitaforme, 12 Nov 2016 | Read review
“Our room was fine”
 of 5 bubbles 904edn, 5 Nov 2016 | Read review
“as there are many different types of rooms, one should ask to tge room first before deciding what room to select;”
 of 5 bubbles vieillard2014, 26 Oct 2016 | Read review
“ask for room with good air conditioning”
 of 5 bubbles Drainboys, 13 Oct 2016 | Read review
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