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Holiday Inn Genoa City

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Traveller (566)
Room & Suite (466)
Dining (95)
Overview
  • Excellent25%
  • Very good53%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“ferry terminal”(20 reviews)
“direct access”(4 reviews)
“cruise ship”(10 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
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Reviews (1,339)
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309 results
Traveller rating
47
158
75
18
11
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Time of year
LanguageEnglish
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47
158
75
18
11
Show reviews that mention
All reviewsferry terminaldirect accesscruise shipnice hotelhotel is locatedold townjunior suitebusy roadroom was spaciousstayed for one nighttop floorport areaharbourtaxicityeurosgarage
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231 - 235 of 309 reviews
Reviewed 9 June 2013

This place was screwed up from the beginning. The staff unfriendly , the location was very noisy . If you want to feel unwelcome , then make it a must visit !! I asked for simple directions and i was waved off ,like don't talk...More

1  Thank Russell Z
Response from IHGCare, Guest Relations Manager at Holiday Inn Genoa CityResponded 24 June 2013

Dear Russell Z, Thank you for advising us of your dissatisfaction towards our Front Desk service. Please allow me to apologize for any inconvenience or negative impression this might have caused you. I understand why you are disappointed, let me assure you that this is...More

Reviewed 5 June 2013

We thought we would venture into Italy for a couple of days on our honeymoon- Genoa was the wrong place to go! The hotel was clean and spacious but the staff were quite unfriendly and very busy. We had to queue for breakfast and to...More

1  Thank Georgina M
Response from IHGCare, Guest Relations Manager at Holiday Inn Genoa CityResponded 24 June 2013

Dear Georgina M, Thank you for your review regarding your stay with us. I am glad that your found our hotel to be clean and spacious. However, I am truly sorry if the level of service provided by our staff fell below your expectations. Our...More

Reviewed 5 June 2013

My iPhone was stolen from the room during the day. The upper management wanted us to pay for our stay. This is a disgrace. Three other people where stolen that day. Be very carefull when you stay there they don't seem to be too worried...More

3  Thank Rovellotti
Response from IHGCare, Guest Relations Manager at Holiday Inn Genoa CityResponded 19 June 2013

Dear Rovellotti, Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more...More

Reviewed 31 May 2013

The location is in the central area of Genova, just across ferry terminal. The parking is quite small and cost 12 eur/day. Good and clean accomodation, nice inner design, various buffet breakfast. The connection between hotel and parking. The internet cost is very, very expensive...More

1  Thank arhitectglobetrotter
Response from GOAIT, Guest Relations Manager at Holiday Inn Genoa CityResponded 26 September 2013

Dear Client, thank you for your stay and for the time take to leave your opinion! for us and for other future guests your review is very important and helpful. hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria

Reviewed 16 May 2013

Stayed 2 nights pre-cruise and found this hotel alright, nothing special but nothing wrong with it either. I found the reception staff very helpful. Room was okay, tv had BBC english channel only (or that was all I could find). Breakfast was included and was...More

3  Thank geosu
Response from IHGCare, Guest Relations Manager at Holiday Inn Genoa CityResponded 28 May 2013

Dear geosu, Thank you for taking the time to share your feedback about your recent stay with us. I am delighted you were satisfied with the service provided by our staff as well as the room and the breakfast. We always strive to service our...More

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About
Description
Holiday Inn Genoa City is the ideal choice if you re looking for a hotel in Genoa. Don t miss the chance to stay at this new designer hotel that opened in early 2009, and just a few steps away from Europe s largest ...More city centre and the city s main attractions: the Genoa Aquarium, Via Garibaldi, the Palazzo Ducale and the Carlo Felice Theatre are only a few minutes away, and the ferry and cruise terminals are next to the hotel itself. We re easy to reach: the Ge-Ovest motorway exit is just 300 m. away, the P. Principe station less than 1 km away, and the Cristoforo Colombo Int. Airport is 6 km away. The Cotone Conference Centre and Genoa Trade Fair Centre can also be rapidly reached. Fully noise-proofed rooms, Wi-Fi Internet, flat screen TV, Sky channels, garage with direct access, bar and mini-gym. The Newport Restaurant offers Genoese and international specialities, and is a splendid bonus for our guests, welcomed every morning by our generous buffet breakfasts. For meetings and all other events, the Holiday Inn Genoa City offers 5 multipurpose rooms seating up to 200 persons. Our strongest point however is our highly professional staff, who will make you want to return to us as soon as possible. Elegant design, friendly hospitality, professional service and the finest quality for the price: all this is the Holiday Inn Genoa City, more than a hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
134
Price range
USD 84 - USD 265 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Genoa City Hotel Genoa
Location
Italy > Liguria > Italian Riviera > Genoa
Hotel class
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
134
Price range
USD 84 - USD 265 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Genoa City Hotel Genoa
Location
Italy > Liguria > Italian Riviera > Genoa
Photos
Traveller (566)
Room & Suite (466)
Dining (95)
Amenities (12)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
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Questions & Answers
Ask a question
shawnalauzon
23 April 2017|
Answer
Response from GOAIT | Property representative |
thank you for your request! the nearest railway station is Genova Principe, about 1 km, walking or 5 minutes by taxi. hoping to welcome you here we remain. best regards
0
Votes
Google Translation
Room Tips
"High floor"
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"Good view of the port from the front"
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"Good family rooms"
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"Ask for a room with a view."
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