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Holiday Inn Genoa City

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Traveller (547)
Room & Suite (454)
Dining (95)
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Overview
  • Excellent25%
  • Very good53%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“ferry terminal”(20 reviews)
“cruise ship”(10 reviews)
“direct access”(4 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Holiday Inn Genoa City
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,310)
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Traveller rating
46
153
74
17
11
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46
153
74
17
11
Show reviews that mention
All reviewsferry terminalcruise shipdirect accessnice hotelhotel is locatedmetro stopjunior suitestayed only one nightroom was spaciouslate at nightold towneasy walking distancetop floorport areacroissantsharbourtaxi
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221 - 225 of 301 reviews
Reviewed 28 June 2013

Strangely enough this hotel was supprisingly hard to find, despite of being located quite in the center of the city. It is not far from a metro (700m) which can take you to the harbour and city centre. We got a good price reduction, but...More

1  Thank Emil G
Response from GOAIT, Guest Relations Manager at Holiday Inn Genoa CityResponded 26 September 2013

Dear Client, thank you for your stay and for the time take to leave your opinion! for us and for other future guests your review is very important and helpful. hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria

Reviewed 11 June 2013

The hotel was clean and our room was a junior suite which was huge. The bathroom had two sinks. Breakfast was good enough. Negative was that we stayed five nights and they didn't changed our sheets! ! ! Hotel is close to metro station but...More

Thank Pelazi
Response from IHGCare, Guest Relations Manager at Holiday Inn Genoa CityResponded 3 July 2013

Dear Pelazi, Thank you for taking the time to write us a review regarding your recent stay. It is nice to know that you noticed the cleanliness of our hotel and enjoyed the room and breakfast. We are sincerely sorry to read about your negative...More

Reviewed 9 June 2013

This place was screwed up from the beginning. The staff unfriendly , the location was very noisy . If you want to feel unwelcome , then make it a must visit !! I asked for simple directions and i was waved off ,like don't talk...More

1  Thank Russell Z
Response from IHGCare, Guest Relations Manager at Holiday Inn Genoa CityResponded 24 June 2013

Dear Russell Z, Thank you for advising us of your dissatisfaction towards our Front Desk service. Please allow me to apologize for any inconvenience or negative impression this might have caused you. I understand why you are disappointed, let me assure you that this is...More

Reviewed 5 June 2013

We thought we would venture into Italy for a couple of days on our honeymoon- Genoa was the wrong place to go! The hotel was clean and spacious but the staff were quite unfriendly and very busy. We had to queue for breakfast and to...More

1  Thank Georgina M
Response from IHGCare, Guest Relations Manager at Holiday Inn Genoa CityResponded 24 June 2013

Dear Georgina M, Thank you for your review regarding your stay with us. I am glad that your found our hotel to be clean and spacious. However, I am truly sorry if the level of service provided by our staff fell below your expectations. Our...More

Reviewed 5 June 2013

My iPhone was stolen from the room during the day. The upper management wanted us to pay for our stay. This is a disgrace. Three other people where stolen that day. Be very carefull when you stay there they don't seem to be too worried...More

3  Thank Rovellotti
Response from IHGCare, Guest Relations Manager at Holiday Inn Genoa CityResponded 19 June 2013

Dear Rovellotti, Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 97 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Genoa
#15 Business Hotel in Genoa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Genoa
#15 Business Hotel in Genoa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (547)
Room & Suite (454)
Dining (95)
Amenities (12)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
shawnalauzon
23 April 2017|
Answer
Response from GOAIT | Property representative |
thank you for your request! the nearest railway station is Genova Principe, about 1 km, walking or 5 minutes by taxi. hoping to welcome you here we remain. best regards
0
Votes
Google Translation
Room Tips
"High floor"
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"Good view of the port from the front"
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"Good family rooms"
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"Ask for a room with a view."
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