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All reviewsgreat views over the cityfaded gloryneeds renovationold palaceroom was cleanexcellent locationpiazza maggiorecroissantsthird flooritalian hotelstrain stationthe main squarecity centrefurniturefoyershuttershallway
This hotel is in a great location - lots of sights, shops, bars & restaurants close by, 15 mins walk to the train station. Unfortunately the rooms are extremely hot with a poor, noisy air conditioning unit which leaks and wets the floor surrounding it....More
Thank kerrie h
Response from Elena S, Responsabile relazioni pubbliche at Hotel PalaceResponded 12 September 2017
Dear Kerrie, we are glad to know that you appreciated the central location of our hotel, in fact we are really in the center of Bologna. We regret to know that instead you don't feel comfortable in our rooms, we know that they don't are...More
Old palazzo in the centre of Bologna. Siting couldn't be better.
Staff helpful. Breakfast only adequate but, my fault, didn't read up properly, NO air conditioning in the rooms, or certainly not all of them!More
Thank Alan F
Response from Elena S, Responsabile relazioni pubbliche at Hotel PalaceResponded 8 September 2017
we are extremely pleased that your holiday at Hotel Palace was enjoyable and that you appreciated our great location, right in the center!
Our staff is very happy that you perceived our typical italian hospitality and we hope we were able to satisfy...More
My wife went to Bologna for a conference and wanted something close. She had read some of the less than stellar reviews, but was pleasantly surprised with the hotel. Although the air conditioning did not cool the room very well, the room was clean, the...More
Thank Jim D
Response from Elena S, Responsabile relazioni pubbliche at Hotel PalaceResponded 4 September 2017
Dear Jim, We would like to thank you for your review about Hotel Palace. We are glad to know that your wife has been well in Bologna, if you have the opportunity to come here again we would happy to host you! Best regards.
Great location, though don't expect any frills.
Hotel really needs to be renovated.
First night we spent without any air con which was a nightmare but after complaining we were relocated to a room which had air con.
The breakfast is not great but the...More
We turned up at the hotel at very short notice. Staff was very accomodating to our requests and went out of their way to help us. Rooms are not the best furnishing wise but comfortable and clean. Location is quite central and we explored the...More
Response from Elena S, Responsabile relazioni pubbliche at Hotel PalaceResponded 10 August 2017
Many Thanks for your positive review!
We are extremely happy that you spent a great holiday at Hotel Palace and, moreover, that you appreciated our typical italian hospitality!
We hope that our Staff was able to satisfy all your requests in the best way and...More