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Royal Hotel Carlton

Expedia.comUSD 182*
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#18 of 104 Hotels in Bologna
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 190*
USD 182*
USD 184*
USD 190*
USD 182*
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Royal Hotel Carlton
Royal Hotel Carlton
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732 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Tokyo, Japan
Reviewed 7 April 2017

Usually I use this hotel for business. Hotel staffs are not only polite but also friendly. They serve buffet style breakfast, and prepared variety of food. If I order fried eggs, they accept it with a smile. Their service is excelent, I think. The unfortunate thing is poor wifi. It will be disconnected frequently. (Maybe, it was due to position...

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Helpful?
Thank Taisei K
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

London
Reviewed 30 March 2017

Good location outside the city centre, pleasant garden with seating. Elegant interior, rooms less attractive but spotless. Beware of the pillows - hard as a brick. Breakfast offered a good choice, but coffee was terrible and juices most likely made from powder.The biggest let-down, however, was slow and inefficient reception staff. A long queue formed at the desk with three...

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Helpful?
Thank SunSmilla
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, please be honest and realistic about this complaint. How explained by our staff, was really impossible that with 236 room on check-out (and other 236 rooms expected as check-in on the same day) our chambermaids come to the reception desk each time they find something in the room. They save everything in a "lost and found" office located...

Toronto
Reviewed 19 March 2017 via mobile

Went for an evening massage after trying numerous times to call with constant busy signal. Got an appointment through front desk. Facilities were outstanding but massage quality was one of worst treatments I have ever received. Oil is squirted on you like mustard on a hot dog. The container even burped a few times like a mustard container. Was told...

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Thank lookingaroundfornow
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, what is happened to you is absolutely out of our basic standards. The staff is used to wash Their hands before start the service, we use a mat down to the table and the therapist every time talk with the guest before to make any change of position and after done that, to be sure about the comfort....

Ploiesti, Prahova, Romania
Reviewed 5 March 2017 via mobile

Very nice hotel but it is not wow. Nothing to surprise you. Will need some refurbishment & implicit investments. This will give a more attractive view & looks. Very convenient location being near to train station .

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Helpful?
Thank Cosmin C
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Christophe, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

dfw
Reviewed 3 March 2017

We went to Italy for Neridronate treatment for my CRPS - if you know anyone that has it please let them know. They are starting trials in the US but it really works. We stayed 2.5 weeks at 4 different hotels. This is the last hotel & we were so ready to go home. Pro's Beds are ok Breakfast buffet...

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Thank lastpenny
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, first of all I would like to thank you for this review about Royal Hotel Carlton. We are really proud to have satisfied your expectations and also be sure that we take care of your suggestion to improve our services. With my best regards, Michele Palma

Manchester, United Kingdom
Reviewed 20 February 2017

The hotel is nice, bit old fashion where the shower is over the bath. it needs updating. the staff are polite and nice. but for a business service I would not recommend them. I asked for an iron so that I could be ready for a meeting. they advised they can't and don't offer to give them out. but you...

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Helpful?
Thank kitthompson
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, first of alla I would like to thank you about you review, we really take care to each suggestion to improve our services and performance. Unfortunately due to security reasons we cannot provide a self ironing tool in the room, but our staff is available to assist you during the service time. I hope to welcoming you once...

Hove, United Kingdom
Reviewed 17 February 2017 via mobile

We stayed here for 4 nights and found the hotel to be excellent. The best things were the generous room size, balcony, large comfortable bed, silk upholstered walls, friendly staff and fantastic breakfast. The hotel is clean, quiet and in a good location. We were able to walk all around the city from here. Would highly recommend and, if we...

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Helpful?
Thank cocomyrtle
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

Almere, The Netherlands
Reviewed 14 February 2017 via mobile

I have stayed here 1 night. Room is not huge, but clean and the bed sleeps well. The hairdryer in the bathroom is worthless but the reception provided me a "normal" one. Staff is very friendly. Breakfast is ok although the croissant are not baked on the "French" way.

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Helpful?
Thank PTanahatoe
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

Reviewed 5 January 2017 via mobile

Internet is very poor no tea maker . Clean room calm friendly staff near city center in hotel no good catalog for guide passengers no map in room and in winter cold but sky Tv available and was good by

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Helpful?
Thank Ayam N
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Ayam, thank you for your review about Royal Hotel Carlton. We are happy to know your full satisfaction about our staff, our clean service, our location and our TV service. Concerning your suggestions we will take care of to improve our performances and provide you a better service during your next stay in Bologna. Best regards, Michele Palma

Quincy, Massachusetts
Reviewed 4 January 2017

While the decor style is traditional, and somewhat dated, the accomodations, food, and service are very modern and comfortable. The front desk, specifically Nicki, was quite helpful. Their command of the english languarge and willingness to use it was good. The bellmen were excellent, and there was a bottle of champagne and fresh fruit, etc. in our room (a suite)...

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Helpful?
2Thank Ray T
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Ray, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ristorante Neoclassico - Royal Hotel Carlton
Ristorante Neoclassico - Royal Hotel Carlton
Cuisines: Italian, Seafood, Mediterranean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Royal Hotel Carlton

Address: Via Montebello 8, 40121 Bologna, Italy
Region: Italy > Emilia-Romagna > Province of Bologna > Bologna
Price Range: $183 - $1,239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Hotel Carlton 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Royal Hotel Bologna
Hotel Style:
#3 Spa Hotel in Bologna
#11 Luxury Hotel in Bologna
#13 Family Hotel in Bologna
#14 Business Hotel in Bologna
#22 Romantic Hotel in Bologna
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Questions & Answers

Here's what travellers have asked, with answers from Royal Hotel Carlton staff and other travellers.
10 questions
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Reading, United Kingdom
Cardiff, United Kingdom
8 months ago
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over a year ago
4 months ago

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Questions? Get answers from Royal Hotel Carlton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another chain or a boutique hotel closer to the center of town.”
cpatters0n1, 23 May 2017 | Read review
“6th floor (top floor)”
BrigitteK229, 11 Apr 2017 | Read review
“Upgrade to suite, and ask for a balcony.”
403rayt, 4 Jan 2017 | Read review
“Ask for a balcony room”
CyberFinn, 7 Dec 2016 | Read review
“Don't park your car it's very expensive”
jimmgraham, 22 Oct 2016 | Read review
5 of 5
Expedia.com
USD 182* /night
View Deal
Booking.comUSD 184
TravelocityUSD 182
Agoda.comUSD 190
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
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