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Hotel Raffaello - Sure Hotel Collection by Best Western

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Traveller (882)
Room & Suite (594)
Videos (1)
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About

#147 of 1,225 hotels in Rome
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Raffaello - Sure Hotel Collection by Best Western is a 3-star hotel situated in a quiet street in the Rione Monti, one of the historical quarters of the capital. From here you can reach all the monuments and places of interest within a few minutes' walk: Termini Train Station, Colosseum, The lmperial Forums, Piazza Venezia and the Basilica di Santa Maria Maggiore. There is also the Metro subway that connects to the Vatican Museums and the rest of the city. Cosy, welcoming, furnished with classic taste in shades of gold, blue and red, the rooms of the Hotel Raffaello in Rome have been devised to offer a comfortable retreat, a place to enjoy some quiet time after days spent visiting museums and shops. Hotel Raffaello - Sure Hotel Collection by Best Western offers 41 comfortable rooms equipped with flat screen satellite, minibar, free smartphone service To customize your stay, pillow menu, air-conditioning. safe, slippers and quality courtesy set. Superior suites have a beautiful private terrace overlooking the city, the ideal place to sit down and enjoy a cup of tea in a peaceful and quiet atmosphere while gazing out over the red roofs of Rome.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Highchairs available
Airport transportation
24-hour security
Baggage storage
24-hour check-in
Breakfast buffet
Kid-friendly buffet
Special diet menus
Vending machine
Car hire
Taxi service
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Private balcony
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Classic
Green
Languages Spoken
English, Spanish, Italian
3,063Reviews102Q+A100Room tips

Reviews
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Sheila F wrote a review 12 Apr
5 contributions
+1
The most comfortable beds, friendly and efficient staff, good breakfast variety and reasonable walking distance to nearby restaurants. A step back in history upon arriving at the beautifully decorated and ornate building and entering room.
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Date of stay: April 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Helen M wrote a review Aug 2022
Stoke-on-Trent, United Kingdom38 contributions24 helpful votes
Hotel's Favourite
Excellent hotel in a great location. We stayed in this hotel as we wanted somewhere close to local attractions. We weren’t disappointed, it was in an ideal location so close to everywhere there was a hop on hop off bus stop about 2 minutes away which was great and we used it every day.! The hotel was lovely clean rooms very spacious and the staff were so lovely and helpful the breakfast was good too with lots of choice. I would definetly recommend if you are visiting Rome and would stay again.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 26 Aug 2022
Dear helenml, Thank you for sharing a glowing review about your stay with us. We are very happy to hear how much you enjoyed your visit and that you will recommend us. We look forward to welcoming you back again. Sincerely Stefania Pesci Guest Relations Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie S wrote a review Mar 2024
2 contributions1 helpful vote
We had a lovely stay at this hotel recently. The staff were really welcoming and friendly. The breakfast was good with plenty of choice and the lovely lady serving it made sure we had everything we needed. Our family room was comfortable and clean and we were given fresh towels and linen daily. A really great hotel in a great location, just a stroll away from the colosseum. Would love to return again soon.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 2 weeks ago
Dear Katie S, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your recent stay at our hotel. We're glad you found our rooms comfortable and clean, and that our staff provided excellent service. We would be delighted to welcome you back again soon for another enjoyable stay! Kind regards Stefania Pesci Guest Reviews Manager Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ann M H wrote a review Mar 2024
3 contributions
We stayed in Hotel Raffaello for 3 nights. The room was comfortable and clean. It was very quiet despite the fact that renovations were going on in hotel. Excellent breakfast available. All staff in hotel were welcoming, helpful and friendly. Location is great, close to Santa Maria Maggiore basilica and Termini Station, with many of the sights of Rome within walking distance. Lots of restaurants and cafes nearby and a supermarket very close also. Would definitely stay here again.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 3 weeks ago
Dear Ann, Thank you so much for your wonderful review! We're delighted to hear that you had a great stay with us and that our staff exceeded your expectations. It's always our goal to make our guests' experiences as smooth and enjoyable as possible. We look forward to seeing you again soon! Kind regards Stefania Pesci Guest Reviews Manager Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cindy l wrote a review Mar 2024
Sydney, Australia5 contributions1 helpful vote
The hotel is very central, clean and the staff speak English which made our stay so easy. The lovely person who checked us in was very informative and helpful. The room was clean and stylish. I hope to go back some day.
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Review collected in partnership with Best Western
Date of stay: March 2024
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 3 weeks ago
Dear cindy, Thank you for taking the time to share your positive experience at our hotel. We're delighted to hear that you found our location convenient and that our staff made your stay more enjoyable. We look forward to welcoming you back. Kind regards Stefania Pesci Guest Reviews Manager Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lady76Bug wrote a review Mar 2024
Philadelphia, Pennsylvania69 contributions31 helpful votes
My friend and I stayed for 5 days at the Hotel Raffaello in February. Be aware, the hotel is currently going through renovations and I'm not sure when they are slated to end. Maybe check with the hotel before booking. I couldn't tell you if the rooms we stayed in were pre or post renovation. I booked the smallest basic room and my friend booked one of the superior rooms. The room I had is what you would expect. It was small, good enough for one person. I did find it hard to get in and out of bed as the space where the bed was located was a little tight. With that said the bed was comfy! I think my room was above where they dropped off the construction materials in the morning and I was woken up on the week days rather early but it wasn't enough for me to complain about it or anything. I did have an issue with my thermostat and the person at the front desk was able to help me straight away! My friends room was quite large and again, we couldn't tell if it was pre or post renovation. We did notice some mold on the ceiling in his room. That was concerning. The other thing we noticed were the differences in amenities between to the two rooms: He received a complimentary bottle of water and I did not, he had a kettle in his room to boil some water for tea/coffee and I did not, he also received complimentary bath robe and slippers. His room was large enough for two people to stay comfortably and my room was perfect for one person. We both chose the free breakfast option and it was ok. I'm sure there are better breakfasts out there but it was nice to not worry about where to get breakfast. The location was fine and it was close to lots of sites, restaurants, etc. There was a small grocery store right next door which was great for getting snacks, water, etc. It was an ok hotel and I would probably stay again for a short stay. If you are staying longer in Rome I might try and find something else.
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Date of stay: February 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 3 weeks ago
Dear LadyBug, Thank you for taking the time to share your experience at Hotel Raffaello. We appreciate your detailed review and the points you have raised.We are glad to know that the single room was comfortable as expected and that our staff promptly assisted you with the thermostat. The differences in amenities between the rooms that you have highlighted are due to the differences in room cathegory. However, if you need any amenities not included in the standard equipment for your room type, please feel free to request them from our staff. We strive to make your stay as comfortable as possible. We appreciate your understanding regarding any disruption caused by construction activities and apologize for the mold found in the room of your friends. Please rest assured that we take issues like this very seriously, and we will address it promptly to maintain the highest standards of cleanliness and comfort for our guests. We look forward to the opportunity to welcome you back and provide you with an even better experience. Kind regards Stefania Pesci Guest Reviews Manager Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dream257338 wrote a review Mar 2024
7 contributions
This is a hidden gem! We originally selected this place for their reputation of very comfortable beds. As Americans, we prefer beds on the softer side. The mattresses were wonderful! We were pleasantly surprised that everything else about the hotel was wonderful as well! Our room was beautiful and overlooked an ancient church. The entire hotel staff is exceptional, including the manager, front desk staff, breakfast staff, and maid service! The front desk even acted as a concierge by locating and recommending resources, such as an excellent wheelchair rental service for my wife, who had pulled a muscle. We leave Hotel Raffaello feeling all warm and fuzzy inside.😁
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Date of stay: March 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 7 Mar 2024
Dear Dream, Thank you so much for your kind words! We are thrilled to have exceeded your expectations and provided you with a comfortable and enjoyable stay. Your satisfaction is our priority, and it's rewarding to know that we have left you such a positive impression. We look forward to welcoming you back to Hotel Raffaello in the future! Sincerely Stefania Pesci Guest Reviews Manager Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lawrencemelissa2024 wrote a review Mar 2024
1 contribution
Me and my husband had an amazing time, it was my birthday wkend and staff were amazing , came out at breakfast with a birthday cake and sing happy birthday to me it was so Thoughtful and kind of them I would 100% recommend this hotel and would book on my next return to Rome
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 4 Mar 2024
Dear Lawrence and Melissa Thank you for sharing your wonderful experience! It warms our hearts to know that our staff made your birthday so special. We are glad to hear that you would recommend our hotel and that you plan to book with us again on your next visit to Rome. We look forward to welcoming you back. Kind regards Stefania Pesci Guest Reviews Manager Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael C wrote a review Feb 2024
1 contribution
Hotel was Fantastic the Staff was Exceptional!!! Great Location, easy access to all the major sites! Great Neighborhood!!! Plenty of food and restaurants!!! Easy access to taxi service and the train station!!!
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 23 Feb 2024
Dear Michael, Thank you so much for your review! We're thrilled to hear that you had a wonderful experience with us. It was our pleasure to host you, and we look forward to welcoming you back for another great stay in the future. Kind regards Stefania Pesci Guest Reviews Manager Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kjellaug T wrote a review Feb 2024
Sandnes, Norway279 contributions116 helpful votes
Just 10 minutes walk from Roma Termini, this is a very convenient hotel to access. Also in walking distance to most major sites. Smiling and helpful staff, clean room and bathroom, good bed, minifridge and kettle upon request. Very good breakfast, where they offer to make you a very good cappucino or if you wish other types.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 16 Feb 2024
Dear Kjellaug T, Thank you for your wonderful review. It's fantastic to know that our smiling and helpful staff, along with the clean room and bathroom, contributed to a pleasant stay. We hope to welcome you back for another enjoyable stay soon! Kind regards Stefania Pesci Guest Reviews Manager Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$272 - AU$492 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLazioRomeCentro / Monti
NUMBER OF ROOMS
41
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL RAFFAELLO - SURE HOTEL COLLECTION BY BEST WESTERN (AU$272): 2024 Prices & Reviews (Rome, Italy) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hotel Raffaello - Sure Hotel Collection by Best Western
Which popular attractions are close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Nearby attractions include Basilica di Santa Maria Maggiore (0.3 km), VinoRoma Wine Studio & Social Club (0.4 km), and Basilica di Santa Prassede (0.3 km).
What are some of the property amenities at Hotel Raffaello - Sure Hotel Collection by Best Western?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Conveniently located restaurants include La Fata Ignorante - Rooftop Restaurant & Bar, Ambrosia Rooftop Restaurant & Bar, and Quel Che C'è Laboratorio di Cucina.
Does Hotel Raffaello - Sure Hotel Collection by Best Western have airport transportation?
Yes, Hotel Raffaello - Sure Hotel Collection by Best Western offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Raffaello - Sure Hotel Collection by Best Western located near the city centre?
Yes, it is 0.5 km away from the centre of Rome.
Are any cleaning services offered at Hotel Raffaello - Sure Hotel Collection by Best Western?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Raffaello - Sure Hotel Collection by Best Western?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Many travellers enjoy visiting Basilica di Santa Maria Maggiore (0.3 km), St. Peter's Basilica (3.4 km), and Colosseum (0.9 km).