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Hotel located a reasonable walk from Bologna metro. Bedroom and bathroom were clean but cold, tiny shower cubicle and no plug for the sink. Water was hot, hairdryer struggled. Towels and bed linen all clean, but needed more pillows and blankets. There was a quilt...More
Thank Linda C
Response from Iacoegypt, Responsabile reception at Hotel SilvaResponded 8 February 2018
all rooms have air conditioner that should be switched on by the customer so if it was cold it was because it did not turn on the heating.
Breakfast is very simple, the croissants arrive fresh every morning and the cereals are filled...More
I would not give any rating to this kind of service, the day we arrived we were dropped on the main road 2 lanes down from the hotel, we had 2 heavy luggages, and the footpath was unleveled so cold not get our baggage easily....More
Response from HSilvaRoma, Responsabile reception at Hotel SilvaResponded 25 October 2017
it is not the fault of the hotel if the taxi has left you far from the entrance.
all tourists pay the tourist tax
I apologize for the lady who in the morning prepared a coffee instead of the cappuccino...More
Very nice staff and service in a quiet neighborhood. One of the best things is the restaurant attached to the hotel, Mamomi. Great fresh food at fair prices. The rooms are clean and bathrooms more modern then most.
Hotel Silva is a nicely renovated hotel. The rooms are good sized and the bathrooms average, although ours had the addition of a bidet. Located near the Bologna Metro station. Our best memory of this Hotel will be Hassan. He was very attentive and offered...More
I think this is the worst possible hotel there is. The extirior is nice and lobby looks good. But that's it . The rooms are tiny , old , extremly dark (no windows), bathroom is horrible and the reception lady \ owner was also very...More