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Mercure Roma West

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Traveller (344)
Room & Suite (92)
Dining (30)
Ratings and reviews
#502 of 1,271 Hotels in Rome
  • Excellent21%
  • Very good44%
  • Average21%
  • Poor8%
  • Terrible6%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
4 Star Hotel
Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years.
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Location and contact
Viale Degli Eroi di Cefalonia 301, 00128 Rome, Italy
13.3 km to Ciampino Airport
13 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
31 Jul.1 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,231)
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48
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31
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1 - 5 of 301 reviews
Reviewed 4 weeks ago via mobile

During our recent visit to Europe we stayed in this hotel for 3 nights. It’s a 4 starred hotel but its standard could be compared with a fee 5 star hotels. This hotel is midway between the Airport and the main city and therefore doesn’t...More

1  Thank EffectiveAtul
Response from Domenico V, General Manager at Mercure Roma WestResponded 4 weeks ago

Dear Guest thank you very much for your comments about our Hotel and thanks for to have appreciated our services. All our Staff of reception and Reastaurant speak english very well, but I'm sorry if someone operator don't speak very well english, I assure all...More

Reviewed 11 June 2018

Decent room, nice breakfast, reasonable. Was there with family and friends. taken 3 rooms and it was indeed a great stay. we were there for 2 nights. We had come in tour bus and hence couldn't comment on airport shuttle. We also had packed dinner...More

Thank hshah240577
Response from Domenico V, General Manager at Mercure Roma WestResponded 12 June 2018

Dear Guest thank you for your comments, and for to have appreciated our hotel and services.

Reviewed 10 June 2018

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Review collected in partnership with Accorhotels.com
Response from Domenico V, General Manager at Mercure Roma WestResponded 12 June 2018

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Reviewed 6 June 2018

So here are the positives and negatives for my 3 night stay in June 2018. Number 1. make sure the book the free shuttle bus from Fiuminco airport otherwise it's a €48 taxi ride. You can phone the hotel in advance (they speak very good...More

Thank Mike F
Response from Domenico V, General Manager at Mercure Roma WestResponded 7 June 2018

Dear Guest, thank you for your comments and your evaluation about our Hotel. Thank you also for your suggestion that help us to improve. Thanks again

Reviewed 30 May 2018

The hotel is about 1 hour drive from Rome Airport. Hotel is large with number of rooms. Restaurant is good. The ambiance is nice.The hotel is booked by number of travel agencies for travel groups. So you may find it crowded at times. Rooms are...More

Thank Samjo24
Response from Domenico V, General Manager at Mercure Roma WestResponded 2 June 2018

Dear Guest thank you for your comments and your time, your opinion and suggestions are very important for us. Thank you again.

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About
Description
Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years. ...More Less
Hotel class
Hotel class
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (344)
Room & Suite (92)
Dining (30)
Pool & Beach (8)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
pkruegercpe
3 April 2018|
Answer
Response from 7oba | Reviewed this property |
It’s about 15 min with the hotel shuttle... just call them and arrange your arrival time.. it’s a free service
2
Votes
rangamutak
27 January 2018|
AnswerShow all 2 answers
Response from Jeff A |
Hotel is located outside of the ring road. There are lots of options with local shops for coffee food, etc, hotel runs a shuttle to metro station or there are local metro buses. From Eur is only a few stops to centre
1
Vote
Alex D
31 October 2016|
AnswerShow all 6 answers
Response from jmtpham | Reviewed this property |
Check with the hotel to find out since hotel provides shuttle service from and to the Fiumicino Airport which I utilized. I don't know about Ciampino. However, you can even walk from Ciampino or take a quick taxi from... More
1
Vote
Room Tips
"choose room on top floor"
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"Ask for a room with a softer bed"
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"None in our party were satisfied with the hotel; for a variety of reasons"
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"Opt for breakfast outside of hotel"
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