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BEST WESTERN PLUS Hotel Universo

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1,489 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Manchester, United Kingdom
Reviewed 13 March 2013

The hotel was easy to find and close to the Termini station, making it hassle-free when you arrive in Rome. The reception staff were very friendly and informative on arrival and our room was modern and comfortable, unusually designed on a split level basis. The bathroom and wardrobes etc were downstairs and you accessed the bedroom via a staircase within...

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2Thank Redfoxpen
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Redfoxpen, Thank you very much for your lovely review and for the compliments we have really appreciated. We hope there will be soon another occasion to see you. Kind regards. Cinzia Booking Department Best Western Hotel Universo Roscioli Hotels Group - Rome

manchester
Reviewed 13 March 2013

really wonderful, hotel very central, 5 min walk from train station. rooms very clean, lovely beds, big balcony with lovely views. breakfast really good lots of choices, will use this hotel again if i was to return to rome.

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2Thank barbarauk2004
cambridgeshire
Reviewed 7 March 2013

Me and my Fiancee stayed at the hotel for 3 nights for my 30th birthday at the start of March 2013. I will start by saying just how fantastic a city Rome is, i cant recommend visiting higher! As for the hotel, the best thing about it is the location. Its only a five minutes walk from the Termini train...

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4Thank Rich_uk1983
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Rich_uk1983, Many thanks for your lovely and detailed review. Doesn't surprise that you and your fiancèe were so impressed by our Rome, a wonderful city and one of a kind. Furthermore, as you underline, the location of our hotel is ideal and makes sightseeing really easy. I am pleased to read you had a comfortable stay and appreciated the...

Arizona
Reviewed 17 February 2013

We stayed at this Best Western for 5 nights and thought it was excellent, very clean, good size room for Europe, great breakfast and great gym facility. Termini Station just a short walk away and location was easy walk for almost all of the major sights of Rome. Vatica was easy metro ride.

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3Thank TennisbumArizona
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear TennisbumArizona, Many thanks for your lovely review. We are glad you enjoyed your stay at our hotel and hoping there will be another chance to have the pleasure to host you. Looking forward to welcome you again, Warmest regards. Cinzia Booking Department Best Western Hotel Universo Roscioli Hotels Group - Rome

Chicago, Illinois
Reviewed 12 February 2013

I stayed in this hotel for 1 night in Nov.,2012, after a long Med cruise. We wanted to stay near the train station as we were getting off a train from the port of Civitavecchia. We had to wait till 3PM, to get into our room. But the front desk clerks, booked our transfer to the airport and allowed us...

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5Thank notme2017
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear notme2017, Thank you very much for your nice comment and for the compliments you paid to our hotel. We do hope there will be another occasion to serve you, this time hopefully for a longer stay. Best regards. Cinzia Booking Department Best Western Hotel Universo Roscioli Hotels Group - Rome

Wodonga, Australia
Reviewed 7 February 2013

Stayed here for 5 nights in January 2013 and couldn't be happier. We were allowed to check in well before lunch which was fantastic after a long flight. Couldn't fault the location - a very short, safe walk to the station and a shorter walk to buses and trams. I thought the staff were helpful, friendly and so very well...

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4Thank Riverise61
Reviewed 5 February 2013

We were a group of about 30+ that need a hotel near the centre of Rome in mid Nov 12. Tried many and only Best Western group of Hotels was able to support and decided to go to Hotel Universo as it is nearer the train station and it is large and flexible to accommodate different types of room and...

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2Thank Vince W
Chessington, United Kingdom
Reviewed 30 January 2013

Booked this hotel for a 3 night city break in Rome. Having been to Rome 3 times now I am quite picky about location etc. However, this hotel fitted the bill. The Hotel is 5 minutes from Termini and is within 20 minute walk to most of the attractions excluding the Vatican which you can take the underground (line A)...

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4Thank Richard H
Moscow
Reviewed 22 January 2013

It was my first visit to Rome, same time I'm visiting Italy quite often..Now decided to accompany Rome citizens to spend the X-mas holidays together end of December..In general I'm satisfied of my trip, but expected some more happy faces on the streets, let's say, more 'carnaval atmosphere'..but mainly everything was rather quiet...maybe I visited not the right places there...

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2Thank alex_mow
Clermont, Florida
Reviewed 18 January 2013

We stayed at the Best Western Hotel Universo. It was a very nice property. The room was comfortable and well appointed. The staff was friendly. The breakfast was excellent with a large selection. It is at a good location just a few blocks from the train station (Termini). It is easy to get on a train to the airport, or...

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3Thank TravelerCentralFLA
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear TravelerCentralFLA, Thank you very much for your lovely review. We are very pleased to learn you enjoyed your stay at our hotel. However please allow us to make a little emphasize about the taxes. Our room rates include breakfast, service and the hotel taxes. From January 1st 2011 Rome City Council has imposed an overnight accommodation fee which is...

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Staying in Esquilino

Neighbourhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Hotel Universo is a 4 star hotel just a few steps from Termini Railway Station In a very convenient location offers the possibility of a walk in the heart of ancient Rome: The Colosseum and Imperial Forums, Piazza Venezia e Trevi Fountain. Nearby there are landmarks such as the Teatro dell'Opera, National Roman Museum - Palazzo Massimo alle Terme, Baths of Diocletian and one of the 4th Basilicas of Rome: The Patriarchal Basilica of St. Mary Major. Also just a few minutes walk you can walk along the main shopping streets: Via Nazionale, Via del Corso and Spanish steps. Locarted near Termini Railway Station, easily accessible from Fiumicino and Ciampino airports, and well-located also for those who arrive by car thanks to the Hotel agreements with the nearby car parks. Its strategic position is ideal for organizing both national and international meetings in Rome. BEST WESTERN Hotel Universo has 198 rooms in the center of Rome, characterized by a high level of quality and comfort: satellite tv, mini-bar and free Wi-Fi connection and air-conditioning system. Universo Hotel offers you a well equipped Fitness Centre, with sauna, Turkish bath and a space entirely dedicated to relax. Also available a conference centre with 9 rooms capable to host a total of 600 people, all provided with every equipment necessary to organize your perfect meeting in Rome. The restaurant has many personalized menus, with special care for vegetarians and celiac guests. Wi-Fi internet connection is available and totally free of charge in all the areas of the hotel. Rooms and services for disabled guests are available. Close to the Hotel there are also several paying car parks. BEST WESTERN Hotel Universo: four Star welcome in the center of Rome! ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Universo

Address: Via Principe Amedeo 5B, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range: $137 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Universo 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Universo
Best Western Rome
Rome Best Western
Hotel Universo Rome
Hotel Style:
#139 Luxury Hotel in Rome
#200 Business Hotel in Rome
#266 Family Hotel in Rome
#312 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Universo staff and other travellers.
21 questions
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Questions? Get answers from BEST WESTERN PLUS Hotel Universo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose deluxe double room for a choice between a comfortably sized double bed or two twin beds as opposed to the size of a single and a half”
 of 5 bubbles Lara175, 13 Feb 2017 | Read review
“As for a room not at the front if hoping for a room you can sleep with the windows open.”
 of 5 bubbles kankuchick, 10 Feb 2017 | Read review
“Non-smoking rooms on the 7th Floor was great”
  • Great bed
 of 5 bubbles 129senr, 1 Feb 2017 | Read review
“Best Rooms look on to the Street, and have antique balconies!”
 of 5 bubbles CyberSecureDave, 4 Jan 2017 | Read review
“7th floor (top) seems to have larger balconies than lower floors.”
 of 5 bubbles WilliamA792, 19 Nov 2016 | Read review
5 of 5