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The Westin Excelsior, Rome

PricelineUSD 376*
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#202 of 1,257 Hotels in Rome
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 527*
USD 376*
Great Deal
USD 525*
USD 527*
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The Westin Excelsior, Rome
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2,184 Reviews from our TripAdvisor Community

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Showing 1,845: English reviews
Montreal
Reviewed 4 August 2014 via mobile

Hotel is an icon and staff is very good but hotel is a bit dirty and does not deserve 4 or 5 star rating. Our room 547 was surface clean but carpets soiled and bathroom had soap scum all over bath area and room service remnants still present from previous guests. Cleaning staff is working incredibly hard but cannot keep...

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Helpful?
2Thank Vin5Xav1
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and I apologize for not having met your expectations We have fixed the issues in room 547 and as I mentioned in our email conversation when Tripadvisors are in the hotel and they have constructive criticism do not hesitate to contact me or the duty manager Marc L

Oakland, California
Reviewed 3 August 2014 via mobile

Just arrived in Rome. Greeted by a kind gentleman at the door who took charge of our bags in the taxi. A lovely woman at the front desk checked us in; the process was smooth and easy. Our room is gorgeous. Excited for a great stay. Will update later

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Helpful?
Thank Traveler_Cee_F
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your 5/5 review,. Hope that apart from the welcome experience the stay will continue to be enjoyable Marc L

Leo, Indiana
Reviewed 31 July 2014

My family vacation visiting Rome and Italy for the first time started off right as soon as we walked in. Staff was courteous and our rooms were clean. We spent a week at this place and it was one of the nicer hotels that we have been to in Europe. The location is also excellent. It is within walking distance...

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Helpful?
Thank Sun P
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your nice rating and for saying our staff was professional and courteous; this makes us happy ! Marc L

Fayetteville, Arkansas
Reviewed 31 July 2014 via mobile

Our driver greeted us with a warm welcome at the airport.. Gave us an overview of the area on the way to the hotel.. Greeted like royalty at the hotel .. Able to check in early after an overnight flight from the states.. Wow.. Room and Hotel were perfect.. Desk was very helpful with transportation needs.. Great location to Trevi...

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Helpful?
1Thank Darrell G
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your 5/5 score and for saying the hotel was perfect Looking forward to welcome you again Marc L

Reviewed 30 July 2014

We stayed here for 3 nights from July 26th to July 29th using SPG points. The hotel was worth the 20,000 points a night. Though do be prepared to pay the taxes. The rooms and large and elegant with high ceilings, nice big bathrooms. Everything was efficient from check-in to check-out. We used points for breakfast - the buffet was...

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Helpful?
Thank Npshaw
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your nice review and for using your well deserved Starwood Preferred Guest points for your stay Arrivederci ! Marc L

Dubai, United Arab Emirates
Reviewed 30 July 2014

The first room we were given turned out to have major plumbing problems - we returned to the room in the evening (on the first day we checked in), to find that the tub and the shower stall was filled with smelly dirty brown water full of sediments. It appeared that the plumbing system had backed up and seeped into...

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Helpful?
Thank Roshini F
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for your review and please accept my apologies for the inconveniences I agree with you that we could have addressed this issue much better and I regret this was not done properly Marc L

Manchester, United Kingdom
Reviewed 29 July 2014

Myself and my wife visited Rome, on 6th July, and we thoroughly enjoyed our stay. Rome is so beautiful it demands a hotel to match and the Excelsior certainly did that. It is in a lovely location on the Vittorio Veneto and convenient for most major attractions. The hotel provided everything we could want. The room we had was lovely,...

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Helpful?
1Thank OTravel_Blue
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Happy to read you enjoyed your stay and that my front office and porter colleagues exceeded expectations Indeed looking forward to welcome you again Marc L

Lititz, Pennsylvania
Reviewed 29 July 2014

We spent six nights here in April. The room was lovely and the marble bathroom was well appointed. The staff was very helpful and courteous. The lobby is lavish and a nice place to hang out. There is a piano player in the evening, The adjacent bar/lounge is a cushy place to relax and has a nice little menu. The...

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Helpful?
Thank Lee A
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for mentioning the courteous and helpful staff and for rating your stay a “lovely experience” Marc L

Quebec City, Canada
Reviewed 28 July 2014

Location is very good and the staff is helpfull. The rooms are spacious and well decorated. The food at the buffet was delicious. Only downside is the laundry service is expensive but your clothes always arrive on time! They have a free wifi in the lobby. The concierge is alays there to help you out whatevert ime it is! I...

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Helpful?
Thank Sophienad
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for saying we have a “Great hotel” and that the staff is helpful What makes us very happy is that you will recommend our hotel to anyone ! Arrivederci ! Marc L

Meriden, United Kingdom
Reviewed 28 July 2014

We stayed one night in July 2014 and was upgraded to a King size room. It was a lovely size bedroom, separate dressing area and large bath/shower room. Hotel has a indoor pool, gym and spa area. Staff were very friendly and polite. There was also a large conference/event going on when we arrived and they had arranged a separate...

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Helpful?
Thank mlc2001
marc l, General Manager at The Westin Excelsior, Rome, responded to this review

Dear Tripadvisor Thank you for saying we have a “Beautiful hotel” and mentioning the friendly and polite staff. Your comments on our ORVM Bar and the breakfast buffet are appreciated Marc L

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04/06/2017 05/06/2017
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Staying in Ludovisi / Via Veneto

Neighbourhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighbourhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighbourhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 20:00.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. ... more   less 

Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Region: Italy > Lazio > Rome > Ludovisi / Via Veneto
Price Range: $397 - $954 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Excelsior, Rome 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome
Hotel Style:
#22 Spa Hotel in Rome
#119 Luxury Hotel in Rome
#131 Business Hotel in Rome
#180 Family Hotel in Rome
#211 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Excelsior, Rome staff and other travellers.
48 questions
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Questions? Get answers from The Westin Excelsior, Rome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very nice. Not sure it matters. Maybe ask for a room that faces out rather than faces in.”
972larryr, 29 Apr 2017 | Read review
“Ask for one with a view or a double even if your single”
  • plaster issues
MarieW126-2017, 5 Apr 2017 | Read review
“The rooms on Via Veneto are noisier, but that is okay for us.”
deanwirsching, 3 Apr 2017 | Read review
“SPG member”
RobL8, 30 Mar 2017 | Read review
“corridors are quite long; one a short distance, for noise abatement, would be preferred.”
O6345DYwilliamf, 16 Mar 2017 | Read review
5 of 5
Priceline
USD 376* /night
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Hotels.comUSD 525
Expedia.comUSD 527
TravelocityUSD 527
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Prices are for 1 room, 2 adults
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