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The Westin Excelsior, Rome

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Traveller (1132)
Room & Suite (723)
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Overview
  • Excellent45%
  • Very good30%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“via veneto”(287 reviews)
“heavenly bed”(44 reviews)
“starwood points”(36 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Offers from The Westin Excelsior, Rome
Offers & Announcements: Book Early and Save 30%
Offers from The Westin Excelsior, Rome
Offers & Announcements: Book Early and Save 30%
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,450)
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All reviewsvia venetoheavenly bedstarwood pointsspanish stepsamerican embassybeautiful hotelconcierge deskclassic hotelvilla borghesesteam roombusiness centerupgraded to a suitemarble bathroomtrevi fountainfive star hotelrooms are largehotel restaurant
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811 - 815 of 2,051 reviews
Reviewed 19 May 2015 via mobile

The exterior and common areas of the hotel are beautiful, but the rooms need to be renovated. The air conditioning was an issue throughout our stay. The lowest possible A/C setting was roughly 75 degrees, so the room was fairly warm. Also, they need to...More

1  Thank geerowfsu
Response from marc l, General Manager at The Westin Excelsior, RomeResponded 25 May 2015

Dear TripAdvisor Thank you for your review and for saying that the service was great and that we have very friendly, helpful and attentive staff Wifi is free in all public areas and in the business center Free for SPG Gold and Platinum members and...More

Reviewed 15 May 2015

This was my second stay at this hotel. The location is great. The rooms are big and the bathroom is fine. We were on the 6th floor and had a balcony. The elevator is slow and tiny and needs to be renovated. There is a...More

Thank Brian P
Response from marc l, General Manager at The Westin Excelsior, RomeResponded 17 May 2015

Dear Tripadvisor Thank you for returning to the hotel and for staying 6 nights. Regarding the hot tub next to the pool I would like to clarify that as the tub is connected with the same water as the pool water by Italian law we...More

Reviewed 12 May 2015

Still a nice hotel with excellent large rooms, just getting a bit older. The breakfast is fantastic as with all Westin properties in Europe. The location is great, very centrally located. It is a pricey hotel.

Thank Boggio
Response from marc l, General Manager at The Westin Excelsior, RomeResponded 13 May 2015

Dear TripAdvisor Thank you for qualifying us “Roman Elegance Arrivederci ! Marc L

Reviewed 8 May 2015 via mobile

The location is wonderful (right next to the U.S. embassy, walking distance to the Spanish steps) and the building is grand. It is getting a bit run down though. The restaurant staff is not interested, but the rest of the staff are very helpful and...More

Thank NHDad86
Response from marc l, General Manager at The Westin Excelsior, RomeResponded 11 May 2015

Dear TripAdvisor Thank you for your review and for saying that the staff was very friendly and very helpful ( I shared your comments with the Restaurant staff so they realize they did not meet expectations) Looking forward to welcome you again Marc L

Reviewed 7 May 2015

We spent 5 nights at the hotel, having stayed 2 previous times at the Waldorf Cavalieri. We loved the Waldorf, but wanted a better, more centralized location. The Excelsior is a 15-30 minute walk to the major attractions, not to mention the nightlife. From the...More

2  Thank imssc1
Response from marc l, General Manager at The Westin Excelsior, RomeResponded 8 May 2015

Dear TripAdvisor Thank you for such a nice review and for saying that the whole staff were friendly and efficient We obviously exceeded your expectations and are very proud about this Arrivederci ! Marc L

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
USD 351 - USD 807 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Rome
#119 Family Hotel in Rome
#130 Business Hotel in Rome
#166 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 351 - USD 807 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Rome
#119 Family Hotel in Rome
#130 Business Hotel in Rome
#166 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1132)
Room & Suite (723)
Dining (140)
Pool & Beach (9)
Amenities (37)
Pool (9)
Business Centre & Event Rooms (8)
Nearby
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and
Via Veneto neighbourhood earned its reputation as a
posh area where gorgeous Marcellos wooed actresses and
models while bored housewives hung out in streetside
cafes. The cafes are still there, and so are the
cocktails, but the neighbourhood is now home to
five-star businesses including hotels, banks, law
firms, and embassies. The area is also right next to
...More
Questions & Answers
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Kimberly L
4 April 2018|
AnswerShow all 7 answers
Response from ErolBrc | Reviewed this property |
not included but there are many places closely
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annie l
10 December 2017|
AnswerShow all 4 answers
Response from MarcL2018 | Property representative |
Buongiorno Yes we do at st regis and westin excelsior Pls contact me at marc dot lannoy at marriott dot c o m Arrivederci ! Marc General Manager
0
Votes
KandDfromNY
23 September 2017|
Answer
Response from MarcL2018 | Property representative |
Buongiorno We should start mid 2019 Looking forward to welcome you before Marc Lannoy General Manage
0
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Room Tips
"Outside Floors are a Must if possible!"
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"Ask for high floor if possible Near elevator because Some rooms are quite a walk from the main elevators."
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"Insist on a king deluxe room or a suite. The other rooms are quite small."
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"2nd and 3rd floors are typically our favorites"
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