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All reviewsspanish stepsgreat locationwalking distancefifth floorgreat showerbreakfast roomby footmodern hoteltea and coffeeshort stayother attractionsbooked this hotelbreakfast was includedsuperior roomvisit romethe air conditioningvatican city
We arrived at the hotel after dark with three pieces of luggage to find a sign on the address the hotel gave us. The sign said that check in was on a different street. There wasn’t an address, just a map. So after walking in...More
1 Thank Csaltpleez
Response from GruppoTrevi, Responsabile relazioni con la clientela at Hotel Trevi CollectionResponded 16 January 2018
Dear Csaltpleez,
Thank you for being a guest of our Hotel Trevi Collection and for spending your time sharing your impressions with us.
We are very sorry to read that in your opinion our front desk staff was rude to her,
we normally have a...More
The walls between each room are pretty much cardboard because you can other people in other rooms clearly (no sleep)
Bad WIFI
AIR CONDITIONING DOESNT WORK. Room was pretty much a sauna 99.9% of the time.
People working at reception were un helpful and rude....More
We traveled to Italy with our adult son where we wanted to share our holiday with him in this exciting city of Rome. We picked the Hotel Trevi Collection because of its location to the Spanish Steps, Trevi Fountain and the major streets highlighting designer...More
Hotel close to most things, clean rooms. Sonye helped us with finding our way with maps , city sight seeing buses, could not ask for a better place to stay! US NOT SPEAKING OTHER LANGUAGES DOES NOT HELP WHEN OVERSEAS.
Stayed here for three days. It is about a 15 minute walk from the main train station. Hotel reception and hotel is not in the same building. Hotel is actually down the block from the reception desk. First day we got there we were already...More
3 Thank Paklinc L
Response from GruppoTrevi, Responsabile relazioni con la clientela at Hotel Trevi CollectionResponded 16 January 2018
Dear Paklinc l,
thank you for your feedback given on our Hotel Trevi Collection, we will use your words about wifi / internet to improve our work, service and professionalism more and more.
Hope to have you soon in our Hotel again to enjoy a...More
From its original role as ancient army training fields to its present-day identity as one of the city’s most desirable neighbourhoods, the Campo Marzio is the best place to get lost in Rome. Gorgeous Renaissance and Baroque palazzos line the streets, and are filled with enticing boutiques and food shops. By day, Rome’s best-dressed denizens criss-cross its streets in a fashionable parade of errands, occasionally pausing to
...More
look fabulous in gorgeous piazzas like San Lorenzo in Lucina. Campo Marzio can be a bit of a sleeper after aperitivi hour (21:00), so visit by day and experience the pulse of daytime Rome.
Response from GruppoTrevi | Property representative |
Hallo Johan,
thanks to have written to us, only to confirm that in all of our Hotels is Hot water.
Have a nice Day !
Sincerely
Luisa Serbassi
Customer Care Dtp.
Response from sharkeyj2016 | Reviewed this property |
Contact the hotel and make sure you get a confirmation in writing the hotel is also up a hill the coach dropped us off at the bottom and we had to haul our cases up the hill
