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UNA Hotel Napoli

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#19 of 189 Hotels in Naples
Certificate of Excellence
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UNA Hotel Napoli
UNA Hotel Napoli
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1,720 Reviews from our TripAdvisor Community

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Showing 667: English reviews
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Wolverhampton, United Kingdom
Reviewed 2 days ago NEWvia mobile

The hotel is really close to the train station which we used to get to sorrento, Pompeii, Herculaneum and Vesuvius. The staff couldn't be more helpful and the service was excellent- even providing a choice of pillow types to suit everyone's needs. The breakfast, included in the price was fantastic. We had early evening drinks one evening which were very...

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Helpful?
Thank Sally R
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to...

Bloomington, Illinois
Reviewed 3 days ago NEW

The location is excellent, especially if you're wanting to take public transportation. UNA hotel is across the street from the train/metro station. The station is clean and has many nice stores for a variety of shopping. There were many close restaurant options also. The hotel staff was friendly and helpful. Since we were spending a week in Naples, we upgraded...

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Helpful?
Thank RhondaTraveler
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, Thank you for taking the time to share your review regarding your last stay at UNA Hotel Napoli. We are very happy to learn that we were able to provide you a memorable stay with us and that you have appreciated the hotel and its location. Looking forward to welcoming you back at your next visit in Naples....

Paris, France
Reviewed 5 days ago NEW

We stayed here twice (3 nights each time) during the week before Easter. The rooms are very well appointed, with enough sound-proofing to make a good night's sleep highly probable even though the neighborhood is noisy during the day. The staff could not have been friendlier or more helpful. The location is great for day trips to Pompei, Herculaneum, or...

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Helpful?
Thank Larry K
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, Thank you for the time you dedicated in writing a comment regarding your recent stay at UNA Hotel Napoli. It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We...

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed at UNA Napoli for 3nights a couple of weeks ago. It's located just at the Piazza Garibaldi and has excellent access to the metro station (Garibaldi) and Circumvesuviana train services at Napoli Central station. The staff were helpful and professional at all times. Our room was excellent (the AC could've been better and I wish the room lighting...

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Helpful?
Thank Ajay P
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, we would like to thank you for taking the time to review our structure. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your...

Reviewed 1 week ago

We booked this hotel based on Trip Advisor recommendations, but because it is near the train station we weren't quite sure what to expect and it was a lovely surprise. The rooms are spacious (we did the superior rate with free mini-bar and free wi-fi and breakfast) and modern. The bathrooms were well designed and everything was very clean. We...

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1Thank Alice W
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, Thank you for this wonderful review shared with us on Tripadvisor! We are very happy to learn that we were able to provide you a memorable stay with us and that you appreciated your room and its amenities. Looking forward to welcoming you back at your next visit in Napoli. Sincerely

Huntingdon, United Kingdom
Reviewed 1 week ago

we had three wonderful nights here, we did teat ourselves to an Executive Room which was superb. Two balconies with views over the city and the sea in the distance. spacious and welcoming, the walk in shower was spot on, nice toiletry packs, with an Exec room the mini bar is complimentary, free wifi. Very comfortable bed and pillows. Sound...

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Helpful?
Thank ZaraA14
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, We appreciate your positive comments about your recent stay at UNA Hotel Napoli, and we are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent. We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such...

London, United Kingdom
Reviewed 1 week ago

After a day in nutty Napoli - it really is unlike any other Italian city......have a great time but keep an eye out for pick pockets and stay away from the scruffy crime ridden Spanish Quarter. The Una is an Oasis...a calm quiet place at the end of the Metro. Our room had a balcony where we ate and drank...

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Helpful?
Thank fbliaisoneapc
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, Thank you for the time you dedicated in writing a comment regarding your recent stay at UNA Hotel Napoli. It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We...

London, United Kingdom
Reviewed 2 weeks ago

Hi, i am writing a great review thanks to Miss rossella Verde that was outstanding in helping us when we spent four days in Naples. She was kind, fast, efficient and of very good advice. We had a great time in Naples and around thanks to Hotel Una Napoli but especially thanks to miss Rossella Verde. I will recommend this...

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Helpful?
Thank Jackielou888
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and of our staff in particular of Rossella and that we have managed to satisfy all your needs. This is...

Reviewed 2 weeks ago via mobile

I stayed for 3 nights. The location is great if your are looking for something real close to the main train station (in front of it, about a 5 minute walk).Staff is nice, pretty fast check in. The room was very beautiful, spacious, with a very confortable bed, view to the streets (2 separate views to different streets) the bathroom...

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Helpful?
Thank Jesús O
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, we would like to thank you for taking the time to review our structure. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your...

Reviewed 2 weeks ago via mobile

The hotel is very central: next to Garibaldi square and the Train Station. The rooms are very clean and well equipped. The staff were very polite and helpful. The breakfast was rich and delicious. The best thing about the hotel was the terrace in the 5th floor where the breakfast was served with the view of colorful sunny Napoli.

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Helpful?
1Thank Ndakwar
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
A six-story historical building in a central position opposite the railway station, accurately restored to its 19th-century grandeur. The interiors, recalling local traditions - decors, rough tuff stones, Pompeian red, Pulcinella shapes - with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. ... more   less 

Additional Information about UNA Hotel Napoli

Address: Piazza Giuseppe Garibaldi 9/10, 80142, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > Mercato
Price Range: $127 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Napoli 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Una Hotel Naples
Hotel Style:
#9 Business Hotel in Naples
#12 Luxury Hotel in Naples
#13 Romantic Hotel in Naples
#22 Family Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from UNA Hotel Napoli staff and other travellers.
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Questions? Get answers from UNA Hotel Napoli staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony”
fbliaisoneapc, 13 Apr 2017 | Read review
“Get a room with no direct view to Piazza Garibaldi as too noisy.”
Jackielou888, 10 Apr 2017 | Read review
“I stayed on the 5th floor on the back side of the hotel and it was an excellent room, and quiet at night.”
704nashm, 29 Nov 2016 | Read review
“State at reception your needs, they are ALWAYS willing to help”
SusanaTrell, 6 Nov 2016 | Read review
“ask for rooms with balcony - we were on the 4th floor so it was still noisy but when you closed the windows you heard nothing.”
HILARYG619, 1 Nov 2016 | Read review
5 of 5