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UNA Hotel Napoli

Booking.comUSD 195*
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#19 of 186 Hotels in Naples
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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UNA Hotel Napoli
UNA Hotel Napoli
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1,757 Reviews from our TripAdvisor Community

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Showing 681: English reviews
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London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Great location with great rooms ... does the job..close to main centre and the main line station.Walking distance to main shopping area. Pizza Resturant's galore ...great food mist Resturant's . The hotel rooms were large well equipped and the mini bar included in the price .

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Helpful?
Thank dobberspharmacy
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to...

Reviewed 6 days ago NEW

Location is very good, straight across the road from central train station. We took this to Pompeii which took 20 - 25 minutes and just €2 each way. You also have a lot of shops, restaurants etc. right on your doorstep. The hotel is clean and modern but lacks atmosphere. Breakfast selection was basic; meats, pastries, cheese and yogurts. We...

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Helpful?
Thank lollypocket12
Sydney, Australia
Reviewed 1 week ago NEW

The hotel is located at the other end of Garibaldi square, directly across the road from Napoli Centrale railway station, only about a five minute walk. The reception was warm and friendly and professional, providing us with a city map and information about tourist sites. As we had arrived far too early, our room was not ready, the staff stored...

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Helpful?
Thank Dimitris L
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, We would like to thank you for taking time to leave us Your opinion. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive...

Welwyn Garden City, United Kingdom
Reviewed 1 week ago

Clean, smart, comfortable and very efficient lifts. Staff were friendly and helpful. Breakfast, plenty to choose from. Roof bar and restaurant very good. Good situation for railway stations, buses and metro. Step through the doors and into the foyer for an air-conditioned calm retreat away from the madness and hustle and bustle of Naples

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Helpful?
Thank alanafc2017
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, Thank you for the time you dedicated in writing a comment regarding your stay at UNA Hotel Napoli It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We are...

West Yorkshire
Reviewed 2 weeks ago

Friendly communication from the staff regarding twin rooms prior to our stay, though they couldn't guarantee them. On arrival, we had a twin and a king but, despite being full, they managed to swap to two twin. As we were early, they looked after our luggage as we dashed back out to see Pompeii. On return, our bags were in...

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Helpful?
Thank Susie M
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, We appreciate your positive comments about your stay at UNA Hotel Napoli, and we are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent. We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback...

Torino
Reviewed 2 weeks ago via mobile

This hotel has been recently set up in an ancient and dismissed building. It is within a short walk from the railway station. Everything seems to be as expected in a modern **** hotel. Breakfast is rich and could be served even outside on the terrace, with open view on the town and surroundings. The only flaw is the traffic...

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Helpful?
Thank Chickinox
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, we would like to thank you for taking the time to review our structure. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. We...

New York
Reviewed 2 weeks ago

This hotel is very convenient to the main train station, but being so, you need to be alert at all times for pickpockets and crazy drivers. The rooftop cafe/bar is where you need to go. The views are stunning. Vesuvius looms in the distance and you can see for miles. Rooms are comfortable. Staff is ok, they aren't as fluent...

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Helpful?
Thank vinomarcus
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to...

Norwich, England, United Kingdom
Reviewed 2 weeks ago

Our toilet was broken throughout our stay. We'd notified staff five times on a three night stay, with no interest in resolution. If you're in room 207 and there are any hint of issues, please point to this review and ask for a new room. Beside this: My wife received a birthday glass of prosecco, which was appreciated! Room and...

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Helpful?
1Thank Nathan R
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, We would like to thank you for taking the time time to share your feedback with us further your visit to the UNA Hotel Napoli. We are happy to learn that you enjoyed the cleanliness of our hotel and room design. I also thank you for your appreciation to the breakfast staff. I hope you also enjoyed our...

Shropshire
Reviewed 2 weeks ago

The hotel is on the busy Piazza Garibaldi so traffic noise can be an issue at the front of the hotel however we requested such a room with a balcony. The triple glazing works well though so got a good night’s sleep and the aircon is good so although we visited late February I don't think you would need to...

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Helpful?
Thank irjmorris
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, Thank you for the time you dedicated in writing a comment regarding your recent stay at UNA Hotel Napoli It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We...

Atlanta, Georgia
Reviewed 3 weeks ago

My husband and I had planned a trip to Italy this spring. It included 6 hotels and several airline reservations. We found out that he was going to have heart surgery and would not be able to make the trip. Every single hotel except the UNA Hotel Napoli allowed us to cancel our reservations without penalty. Delta airlines waived their...

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Helpful?
Thank Kim S
Ernesto N, Direttore at UNA Hotel Napoli, responded to this review

Dear Guest, I would like to thank you for your time to leave your precious comment on UNA Hotel Napoli, that will allow us to verify the quality of our services and to approach more and more to your expectations. Regarding your review, we are sorry if you have seen sternness from our position. As we have already explained, specially...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
A six-story historical building in a central position opposite the railway station, accurately restored to its 19th-century grandeur. The interiors, recalling local traditions - decors, rough tuff stones, Pompeian red, Pulcinella shapes - with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. ... more   less 

Additional Information about UNA Hotel Napoli

Address: Piazza Giuseppe Garibaldi 9/10, 80142, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > Mercato
Price Range: $135 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Napoli 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Una Hotel Naples
Hotel Style:
#9 Business Hotel in Naples
#12 Luxury Hotel in Naples
#13 Romantic Hotel in Naples
#22 Family Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from UNA Hotel Napoli staff and other travellers.
32 questions
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Questions? Get answers from UNA Hotel Napoli staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It can be noisy with a front room but the views are better and to be fair the triple glazing did its job.”
  • Vesuvius from Balcony
irjmorris, 10 May 2017 | Read review
“Take good ear plugs and you'll be fine, embrace the city”
tracybalcome, 5 May 2017 | Read review
“View to Square”
paulbY7853QJ, 3 May 2017 | Read review
“Ask for a balcony”
fbliaisoneapc, 13 Apr 2017 | Read review
“Get a room with no direct view to Piazza Garibaldi as too noisy.”
Jackielou888, 10 Apr 2017 | Read review
5 of 5
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USD 195* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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