We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Hotel Europa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Hotel Europa
Grand Hotel Europa
Panoramas (17)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,137 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 358: English reviews
Start your review of Grand Hotel Europa
 Click to rate
Woodend, Australia
Reviewed 2 days ago NEWvia mobile

We booked this hotel through our travel agent as it was advertised in international travel book. I did read previous reviews and was prepared to 'give it a go'. However, on walking to the hotel we could not help feeling we were in the sleazy part of town. Not a good start. We then checked in. One look at our...

 Report
Helpful?
1Thank Iona I
Surrey
Reviewed 1 week ago via mobile

We have just spent 3 nights at this hotel which would have been fine had it not been for larger school parties that were staying on our floor - one morning they knocked on all of the doors at 6:30 and 7:50am, second morning they set off the fire alarm before 8am and the third morning they were banging so...

 Report
Helpful?
Thank maruga
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Guest, thanks for this review, we are very sorry for the troubles you found, we did our best to advise the teachers to give us a help to keep the noise of the party down; anyway, if you had report that to reception desk they would have give you a different accomodation, maybe on a different floor, in order...

Reviewed 1 week ago

Wifi was good, staff was friendly and helpful. Loved the waitstaff in the hotel restaurant. My problem is just with the area and the room. My room had splotches of mismatched paint on the wall where they had painted over graffiti from previous visitors. The soap dish in the shower was loose and about to fall off the wall. The...

 Report
Helpful?
Thank Kyle P
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Kyle, we would like to thank you for spending your time leaving us this review. Every single review is useful for us to improve our services and amenities. We are happy that you have found the staff friendly and knowledged. Reguarding the shower and bathroom in general, if the room was not of your satisfaction, you could have report...

Bolton, Canada
Reviewed 2 weeks ago

This hotel is not located in the best area but is close to the train station which will be important to many travelers. My room was very small, not surprising in Europe, but did rather remind me of my dorm room in university - and with a lousy view of a dirty courtyard with broken down cars. But it was...

 Report
Helpful?
Thank AlannaM1971
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Guest, thanks for leaving us this review. we are sorry about the problem about the wi-fi, but if you had report that to the reception desk, they would have indicate you our internet point, a place completely free of charge available to our guests. We are very happy to know that you enjoyed the meals at the restaurant. We...

Reviewed 4 weeks ago via mobile

We stayed here for two nights, there were four of us. We stayed in a bedroom with two levels. The room was comfortable, bathroom new, air conditioning, small fridge. Breakfast was just fine. Very convenient if you are traveling by train. I gave it four stars for two reasons: mattresses a bit hard and coffee could be better. Other than...

 Report
Helpful?
Thank 174cristinab
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Guest, we would like to thank you for giving us such a good review on Tripadvisor. We are so glad your experience in our hotel has been good. We look forward to have you here again in Grand Hotel Europa during your next stay in Napoli. Kindest regards and happy Easter! Diego Rodriguez

Salina, Kansas
Reviewed 12 March 2017

The hotel is not fancy but very acceptable. It is clean, room was modern, and breakfast was good. The location is right across the street from the main train station. The staff was very helpful and spoke English well. The room was not large but big enough.

 Report
Helpful?
Thank Glenn W
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Glenn, thanks for reviewing us. We look forward to have you here again. Kindest regards Diego Rodriguez

London, United Kingdom
Reviewed 8 March 2017

only thing that lets it down is the choice of wines to order with a meal. the area is not the best but great for all the street markets. also it was not to much of a walk to the main tourist parts of town.

Review collected in partnership with this hotel
 Report
Helpful?
Thank joebrown_villa
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Guest. Thanks for this outstanding review! We look forward to have you here again! Kindest regards Diego Rodriguez

sheffield
Reviewed 8 March 2017

We stayed in February school holidays for a 3 night break. The lady on reception was friendly and welcoming and check in was quick and smooth We were in a suite for a family. Had a mezzanine floor and was lovely and colourful room. Had a safe ( free of charge) and a fridge with complimentary water. Wifi was free...

 Report
Helpful?
Thank ferrisbueller44
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Guest. We would like to thank you for spending your time leaving us such a good review. We are so glad you found our staff so friendly and knowledged, and the room of your satisfaction. We look forward to have you here again in Grand Hotel Europa during your next holiday in Napoli. Kindest regards Diego Rodriguez

Lincoln, United Kingdom
Reviewed 7 March 2017

This hotel is ideally placed for gaining access to Naples and the surrounding area as the railway station (which includes the metro and tourist information) is only a 5 minutes walk away. A comfortable bed, excellent shower and room well serviced each day. A varied choice at the buffet breakfast and well presented evening meals. If we came to Naples...

 Report
Helpful?
Thank Jasonargo2017
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Barry and Lesley, we are very grateful to you for such a good review you left us! We are very happy that you enojoyed your stay in our hotel. We look forward to have you here again during your next stay. Kinest regards Diego Rodriguez

Lisbon, Portugal
Reviewed 6 March 2017

Great family room, a lot of space. Bathroom and the room very clean. The hotel has a beautiful lobby where you can relax. The breakfast rich, but the hotel was full and they have difficulty in replenishing quickly the food. I recommend the hotel

 Report
Helpful?
Thank LuisBaptista
Diego R, Responsabile relazioni con la clientela at Grand Hotel Europa, responded to this review

Dear Luis, we would like to thank you for giving us such a good rate. We are very glad that you enjoyed your stay in our hotel. We look forward to have you here again. Kindest regards Diego Rodriguez

823 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (342)
Viewed
Hotel & Grounds (63)
Viewed
View from Room (17)
Viewed
Bathroom (38)
Viewed
Room/Suite (93)
Viewed
Dining (13)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (116)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (444)
Viewed
Amenities (30)
Viewed
Carlo Colonna Suite (67)
Viewed
Masaniello Suite (56)
Viewed
Dining (62)
Viewed
Standard Room (42)
Viewed
Standard Single Room (34)
Viewed
Standard Twin Room (47)
Viewed
Superior Room (37)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (12)
Viewed
Dining (3)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Naples hotels
Hotel Europeo & Flowers
#44 of 189 in Naples
856 reviews
Mercato
ibis Styles Napoli Garibaldi
Fuorigrotta
Best Western JFK Hotel
Best Western JFK Hotel
#18 of 189 in Naples
516 reviews
Show Prices
Show Prices
Show Prices
Hotel Tiempo
#38 of 189 in Naples
588 reviews
Stelle Hotel
#31 of 189 in Naples
419 reviews
Fuorigrotta
Hotel Cristina
Hotel Cristina
#5 of 189 in Naples
1,010 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Hotel Europa is in an elegant nineteenth century building, just a few hundred metres from Garibaldi train station and Naples historical city center; ideal location from which to explore the city and reach all the major museums and monuments on foot in only a few minutes. Offers all the services of a superior three star hotel with 84 rooms and suites, a restaurant, a bar, a theater and several meeting rooms. The sandard or superior rooms are spacious and are equipped with thoughtful amenities to make your stay comfortable, including air conditioning and heating, satellite television, hairdryer, telephone, safe, Wi-Fi, non-smoking rooms. Are spacious and have those services necessary to make your stay comfortable, such as air conditioning and heating, satellite TV, hairdryer, telephone, safe, Wi-Fi, non-smoking rooms. Its central location is ideal for exploring the many attractions of one of the most beautiful Italian cities of art! ... more   less 

Additional Information about Grand Hotel Europa

Address: Corso meridionale 14, 80143, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: $71 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Europa 3*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Priceline, Booking.com, Travelocity, TripOnline SA, Cheap Tickets, HotelsClick and HotelQuickly so you can book your Grand Hotel Europa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Naples
Hotel Style:
#18 Best Value Hotel in Naples
#32 Business Hotel in Naples
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Europa staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from Grand Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“shutters and glass doors kept out street noise”
Jasonargo2017, 6 Mar 2017 | Read review
“Rooms out front much bigger and more comfortable. Noise the same everywhere.”
Irina_Vienna, 12 Feb 2017 | Read review
“Ensure to mention the kind of room you're looking for - double bed or two single beds, etc. in the booking you make.”
, 14 Jan 2017 | Read review
“3rd floor is without an elevator”
Lucusska, 30 Nov 2016 | Read review
“Last floor can be reached only by stairs”
grzegorzk352, 12 Nov 2016 | Read review
5 of 5