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Renaissance Naples Hotel Mediterraneo

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#23 of 189 Hotels in Naples
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Naples Hotel Mediterraneo
Renaissance Naples Hotel Mediterraneo
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1,354 Reviews from our TripAdvisor Community

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Showing 515: English reviews
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Reviewed 1 week ago via mobile

I have stayed here a few times, great breakfast, nice room, helpful staff, good central location. Very convenient for walking the city and just few hundred yards from Toledo metro stop. Will be back. Forza Napoli.

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Helpful?
Thank David H
Marinette, Wisconsin
Reviewed 2 weeks ago

The check in process was hurried. The room was good sized but it is was a bit drab. The location was good and the neighborhood seems safe. This property just doesn't live up to the Marriott/Renaissance standards that we expected.

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Helpful?
Thank Robin-in-WI
RenaissanceNaples, GM Office Co-Ordinator at Renaissance Naples Hotel Mediterraneo, responded to this review

Dear Robin-in WI, thank you for posting your feedback on Tripadvisor concerning your stay at Renaissance Naples Hotel Mediterraneo, we do believe our guests' suggestions and satisfaction are the most precious to us. We are joyful you appreciated our location in the heart of our magnificent city rich of precious historical sites and art treasures and nearby shopping area. Our...

Reviewed 3 weeks ago

I was a part of a group and since my connecting flight was later in the day (26th Feb) I requested for a late checkout (12 PM) which was confirmed at the front desk. I went out for a stroll and on my return was shocked to note that my bags were removed from the room, books/shoes etc. lying around...

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Helpful?
Thank Amit D
RenaissanceNaples, General Manager at Renaissance Naples Hotel Mediterraneo, responded to this review

Dear Amit D, thank you for your feedback concerning your stay at Renaissance Naples Hotel Mediterraneo, we do believe our guests' suggestions and satisfaction are the most precious to us. With deep sorrow, as our aim is to make our guests happy and living a positive experience, we learned that your experience did not correspond completely to your expectations. After...

Chios, Greece
Reviewed 4 weeks ago via mobile

The hotel is too exlensive in relation with the service which is offering. The room was spacious but light was depressing. I had a twin bed which was very small. The food in the restaurant was quite good. The breakfast was poor. The worse thing is that they charge 9 euro per day for a very poor internet. This was...

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Helpful?
Thank John V
RenaissanceNaples, GM Office Co-Ordinator at Renaissance Naples Hotel Mediterraneo, responded to this review

Dear John V, we wish to thank you for sharing with us your impressions about your stay at our hotel as conferring us an important tool and the level of satisfaction of our guests and the quality of our work in order to achieve optimal results. We are joyful you appreciated our high cleanliness standards and we would like to...

San Diego, California
Reviewed 4 weeks ago

I stayed at the Renaissance Naples hotel for a just about 4 months over 2016 while working in Naples. The staff was incredibly accommodating and very professional. From the front desk upon check-in and whenever I needed anything Max, Anna, Pina, Marina and Antonella were there to help and went out of there way many times to assist me. The...

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Helpful?
Thank Don W
Dublin, Ireland
Reviewed 4 weeks ago

Noise is unbelievable, from side ways and upper floor dragging non stop. Internet is 9 euro per day! not even in somalia they have this anymore, asked for free internet like any hotel I ever been too (visited 71 countries so far) and answer was 9 per day and they did not take extra step to simply offer it for...

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Helpful?
1Thank Avid U
RenaissanceNaples, GM Office Co-Ordinator at Renaissance Naples Hotel Mediterraneo, responded to this review

Dear Avid U, thank you so much for your candid feedback; we pride ourselves to exceed our guests expectations and we deeply regret to learn, according to your words, that this was not the case. Our hotel is a urban oasis for guest staying since we take great care in ensuring our guests are not disturbed in any way for...

Reviewed 17 February 2017 via mobile

It is true that the citizens of Napoli are the sweetest and the most straightforward people you'd meet in Italy. Their restaurant is so modern and comfortable with great food, waiters are extremely professional, the bar man and the receptionists are kind as well. The rooms are very comfortable and the bathrooms are very clean and modern. I had been...

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Helpful?
Thank Electra H
Hong Kong, China
Reviewed 14 February 2017

This hotel located in the heart of the city, near the castle and the sea. As the Platinum member, they upgrade my room to the seaview room and offer the lounge access. All the staff here are friendly. they also willing to help me everything.

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Thank KKNONG
Singapore, Singapore
Reviewed 7 February 2017

This hotel is like a small business hotel. IT is at good location near to historical area and the boat pier. The lift door is very small and hard to get in or out. The bed is very comfortable but the heater is not very warm. There is no lounge in the hotel so members cannot enjoy much.

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Helpful?
Thank FlyingMichael
RenaissanceNaples, GM Office Co-Ordinator at Renaissance Naples Hotel Mediterraneo, responded to this review

Dear FlyingMichael, I wish to thank you for your candid feedback as it gives us the opportunity to improve our services. We are delighted you appreciated the hotel location downtown in the well-known Toledo street, where you can enjoy, by walking, all the cultural attractions; and we would like to thank you for appreciating the comfort of new Marriott bedding....

Portageville, Missouri
Reviewed 2 February 2017

We stayed here for the location and we were definitely happy with our choice! We arrived around 5 by high speed train and took a taxi to the hotel. The area around the train station is a bit sketchy, so we opted for this safer area. The staff at the front desk was so kind..Max and and very kind female...

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Helpful?
1Thank seasideljs
RenaissanceNaples, GM Office Co-Ordinator at Renaissance Naples Hotel Mediterraneo, responded to this review

Dear seasideljs, we appreciate your time in sharing with us your experience at our hotel, it’s wonderful for us to receive your lovely comment, we are really excited for your beautiful words! We are happy you enjoyed our breakfast on the rooftop, as well as your room was what you expected and deserve and we are joyful you appreciated our...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Renaissance Naples Hotel Mediterraneo

Address: Via Nuova Ponte di Tappia 25, 80133, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: $177 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Naples Hotel Mediterraneo 4*
Number of rooms: 228
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Also Known As:
Renaissance Naples
Naples Renaissance
Hotel Style:
#11 Family Hotel in Naples
#12 Business Hotel in Naples
#16 Luxury Hotel in Naples
#34 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Naples Hotel Mediterraneo staff and other travellers.
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Questions? Get answers from Renaissance Naples Hotel Mediterraneo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front of the hotel offer great views of the bay of Naples.”
 of 5 bubbles 922donw, 21 Feb 2017 | Read review
“no quite floors, but higher would be less noise (avoid floor 9/10 because they are under restaurants and event rooms)”
 of 5 bubbles 5577678, 20 Feb 2017 | Read review
“Do not count on any form of reliable internet service”
 of 5 bubbles tomisfree, 25 Oct 2016 | Read review
“try to get a room on the higher floors facing the sea”
 of 5 bubbles 497stephanj, 13 Oct 2016 | Read review
“try to get something higher”
 of 5 bubbles XYgenTraveller, 9 Oct 2016 | Read review
5 of 5