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Grand Hotel Parker's

CancelonUSD 337*
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#28 of 186 Hotels in Naples
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 637*
USD 337*
Great Deal
USD 637*
USD 616*
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1,029 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Coevorden, The Netherlands
Reviewed 3 weeks ago

This hotel was a five star hotel, one day. Not anymore. It lost a few stars. We had booked a standard room, how bad can that be at a five star hotel? It was very bad. The view is terrible, into a courtyard with dead plants, a rock wall and some iron debree. Stains on the wall. Strange toilet (the...

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Helpful?
Thank Hanni M
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Hanni M, Good afternoon from Grand Hotel Parker's. We are deeply sorry you were not able to experience our property at its best but ones again we will take in to deep consideration your tips in the upcoming future. We inform you that we are having an entire refurbishment at the Hotel, we started last november. We are proud...

Paris, France
Reviewed 13 April 2017

Great place to stay . Old fashion The way we dream , The terrasse overlooking Napoli bay is fantastic, great way to start a day ! Easy to get in the center by subway or funicularium .the staff was very nice and efficient.

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Helpful?
Thank 27nathalie
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear 27nathalie, Good morning from Grand Hotel Parker’s and thank you so much for Your excellent feedback. We are very proud of our Team! We appreciated his praises about the elegance and style that make us a unique Hotel in the City. We are glad you enjoyed the beautiful view of the Bay of Naples from the panoramic terrace, our...

London, United Kingdom
Reviewed 28 March 2017

Just checked out from this hotel and the only reason I would give it a 2 points is for the view on the 6th floor. The welcoming was not the greatest as the parking is just below Bangladesh standards. The reception was somewhat helpful and the service at breakfast was overwhelmingly poor. The rooms are small and offer services from...

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Helpful?
1Thank hankwojanski81
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Hankwojanski81, Good afternoon from Grand Hotel Parker’s. We are deeply sorry to read your negative impression about our Hotel and your feedback regarding the Restaurant; we will forward your comments to our Restaurant Manager who will take note of it and improve the services. We very much regret your note regarding our Front Office Agents, always available to solve...

New York City, New York
Reviewed 17 March 2017 via mobile

I can't say enough how amazing this hotel was. The building is absolutely beautiful and so well-maintained. My room was incredible with views right out onto the Bay of Napoli. Everyone who works there is so friendly and helpful and helped me plan a day trip to the Amalfi coast. The breakfast was great & you can eat in the...

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Helpful?
Thank Brooke212
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Brooke212, Good morning from Grand Hotel Parker’s and thank you so much for your excellent feedback. We appreciated his praise for our hotel and we are glad you enjoyed the beautiful view of the Bay of Naples from the panoramic terrace, our strength. We are pleased to read his words towards our Team always ready and available to solve...

London, United Kingdom
Reviewed 8 March 2017

I have just returned from this glorious hotel after a 3 night stay and what a delight it was to stay somewhere that understands the word 'service'. The staff, and especially the reception staff, were excellent and the general manager should be very proud to have them work in his hotel. What a pleasure it was to be somewhere that...

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Helpful?
Thank gfdLondon
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear GfdLondon, Good morning from Grand Hotel Parker’s. Thank you so much for your excellent feedback... We are very proud of our Team! we appreciated his praises about the elegance and style that make us aunique Hotel in the City. We are glad you enjoyed the magnificent terrace, our point of strength, from which you were able to admire the...

Dublin, Ireland
Reviewed 22 February 2017

I recently had the pleasure of staying in this hotel for a business conference. The staff were friendly and helpful, only too happy to provide anything that we needed from recommendations to meeting rooms. The hotel itself has the most amazing views of the bay of Naples and the vista from the restaurant on the top floor is just jaw...

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Helpful?
Thank Michelle D
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Michelle D, Good afternoon from sunny Naples, Thank you so much for your excellent feedback... We are very proud of our Team! Hopefully you'll be back with your staff or for a family holidays to enjoy the City and surroundings. Again, thank you for your compliments and for sharing your enthusiastic experience at Grand Hotel Parker's. Our Warmest Regards,...

Miami
Reviewed 12 February 2017 via mobile

Not appreciated balcony view...,.moldy stairs Room smelled of construction dust Can hear people next door snoring and worse!! Would not stay here again Too bad hotel was nearly empty and when we saw the view of the moldy stairs We asked for upgrade and the staff said we cannot as the room we booked was prepaid ! LOL. A bit...

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Helpful?
Thank Debolas
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Debolas, Good morning from sunny Naples, We are deeply sorry you were not able to experience our property at its best but ones again we will take in to deep consideration your tips in the upcoming future. We are proud of having recently received by Trip Advisor itself a proof of excellence for our customer service and commitment to...

Reviewed 9 February 2017 via mobile

I m writing this review from my only and last night here. This place is a disgrace to slh and all 5 star hotels. Every request was being being dealt as a problem. Salvatore Liguori, if this is the real name he gave me. He was a disgrace. No iPhone chargers, no room service. I was told by him he...

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Helpful?
3Thank Melba A
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Ms. Melba, We are deeply sorry to read your negative impression of our Hotel and we know that you wrote this review because you were really upset on that moment. Fortunately, we know that yesterday morning you changed your opinion about it after talking to our Front Office Manager and you accepted our sincere apologies. We invite you to...

Hong Kong, China
Reviewed 30 January 2017

Maybe a 3-star hotel at best. Furniture is old and badly maintained. Bed mattress and pillows had zero comfort. Even though we didn't use the TV it was old and tiny which is rare for a supposed 5-star hotel. The bathroom was dark and old. Had dinner one night at the restaurant and the food was subpar for the price....

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Helpful?
2Thank mikeda425
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Mr. Mikeda425, Good morning from Grand Hotel Parker's, We are deeply sorry to read your message on Trip Advisor, after you left the hotel telling us that you had to live for an urgent matter in Rome. We now understand your reasons, and are disappointed that you didn't like the soul of the Hotel, the most ancient in the...

London, United Kingdom
Reviewed 12 January 2017

This is a quite traditional, but quirky, sole-owner hotel which has a lot going for it -- fabulous views of the Bay of Naples, Capri and Vesuvius, very friendly staff and good breakfasts. The decor and bathrooms could do with a little modernising, although the superior rooms are quite large and well equipped. It is a little out-of-the-way for people...

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Helpful?
1Thank Carl G
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Carl G, Good afternoon from Grand Hotel Parker's, Thank you for having taking time in writing few words about your pleasant stay in Naples. We appreciated your comments about the property, we inform you that the hotel is having a refurbishment. The rooms and the common areas will offer a fresh and updated style, keeping our Classic soul who...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stately 5-story Hotel situated in an elevated position overlooking the gulf. ... more   less 

Additional Information about Grand Hotel Parker's

Address: Corso Vittorio Emanuele 135, 80121, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: $201 - $811 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Parker's 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Grand Hotel Naples
Hotel Style:
#3 Spa Hotel in Naples
#17 Romantic Hotel in Naples
#18 Family Hotel in Naples
#18 Luxury Hotel in Naples
#23 Business Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Parker's staff and other travellers.
14 questions
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Atlanta, GA
Miami
3 months ago
Nashville, Tennessee
over a year ago
Toronto, Canada
over a year ago

See all questions (14)

Questions? Get answers from Grand Hotel Parker's staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask a room with a view at the front, the back is terrible”
  • View room front
  • Standard room
  • Standard room
  • Standard room
HanniM692, 2 May 2017 | Read review
“Room by The sea”
27nathalie, 12 Apr 2017 | Read review
“A sea view is recommended”
michelledX9412KB, 22 Feb 2017 | Read review
“You must book a room at the front to get the fabulous view.”
carlg183, 11 Jan 2017 | Read review
“Speak to reception - they are so helpful and can't do enough for you.”
Porschethebulldog, 20 Dec 2016 | Read review
5 of 5
Cancelon
USD 337* /night
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Booking.comUSD 637
Expedia.comUSD 616
Hotels.comUSD 617
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*Disclaimer
Prices are for 1 room, 2 adults
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