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Eurostars Hotel Excelsior

Expedia.comUSD 152*
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#14 of 186 Hotels in Naples
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Eurostars Hotel Excelsior
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1,085 Reviews from our TripAdvisor Community

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Zurich, Switzerland
Reviewed yesterday NEW

I guess it is one of the original grand hotels in naples. A fantastic seafront location and excellent service means that it is one of the best places to stay in the city. Not far away to walk to the old part of the city to the Piazza del Plebiscito and the Palazzo Reale (about 10 minutes). We were in...

Thank brucewife
New York, New York, United States
Reviewed 2 days ago NEWvia mobile

The view and our balcony are gorgeous. But the hotel needs a facelift and some rethinking about a luxury hotel. They charge for bottled water and there was no evening turn down service or fresh towels. The front desk is competent but not friendly. The terraces need painting and cleaning. The furniture in the rooms is old and very basic....

Thank vicvics
Austin, Texas
Reviewed 6 days ago NEW

No A/C and failed to notify us we had to pay for parking in Cash/Euro separately!! It is a beautiful hotel in a nice location by the harbor with good ambience restaurants near by. It had a nice bed and bathroom but it was very hot and muggy with the A/C not working. I hardly slept. We left very early...

Thank DaveWinatx
London, United Kingdom
Reviewed 1 week ago

Elegant Hotel of the traditional "Grand Hotel" Style. excellent service and attentive, smiling staff. Attention to detail by the staff and very clean. this Hotel has a wonderful position overlooking a small port and with a roof garden overlooking the bay of Naples and Vesuvious. Wonderfull scenery ify ou chose the right room. \our room initially smelled as if it...

Thank 804stewart
Middlesex, Vermont
Reviewed 1 week ago

Beautiful older hotel on the waterfront to Naples Bay. Room was very pleasant with a balcony overlooking the water. Lots of very nice restaurants nearby. Good for walking to nearby historical sights. We enjoyed our stay and would recommend it if, for nothing else, its wonderful location.

Thank chas343
Ashford, United Kingdom
Reviewed 4 weeks ago

The room overlooking the bay was large and well furnished. The balcony had a small table and a couple of chairs on which to relax. The venue for breakfast was on a high floor looking out over the bay or city. The staff were all very helpful. we only stayed 1 night but wished it was longer.

Thank MershamKent
London, United Kingdom
Reviewed 4 weeks ago

We stayed here on our last night in Naples having transferred from another hotel. They helped us out with an early check-in which was handy. We had two large adjoining rooms, very nice and well appointed. Overall a good hotel with helpful staff.

Thank Mark D
Reviewed 4 weeks ago via mobile

I treated my wife to a romantic package break at this hotel. I am not shy of paying top prices for hotels around the world so thought little of paying €380 a night for a room which included flowers, champagne and breakfast. As I say I'm not shy of spending money but I am always keen to get quality for...

Thank Vincent M
Reviewed 23 April 2017 via mobile

We only stayed for two nights, but it was a pretty nice hotel. We had a family of four, so we had adjoining rooms which was really nice and more space. Located on the water and we walked to restaurants and shopping. I wouldn't say rooms are five star, but pretty nice for Italy and the price.

Thank Timhbca
Reviewed 20 April 2017

We found the staff to be VERY helpful, pleasant, and professional. Breakfast is amazing. Dining room is elegant with impeccable service. Just be sure to book a room rate that includes breakfast other wise it's a staggering 27 euros per person. (as for no A/C in April... yes the first night the room was warm, but other nights we slept...

1Thank sullivankzs

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11/06/2017 12/06/2017
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Hotel Excelsior
Hotel Excelsior
Cuisines: European, Italian, Seafood, Mediterranean
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Eurostars Hotel Excelsior is located close to Castel dell'Ovo, with spectacular panoramic views of Vesuvius, the Gulf of Naples and the paradise islands of Ischia and Capri. Every space of this classic building is elegantly decorated, with Murano crystal lamps, Carrara marbles, fabrics and silk coverings. The Eurostars Hotel Excelsior offers beautiful and luxurious event rooms with views of Vesuvius and the Gulf, with large, stylish windows and refined decor. The hotel has 109 luxury rooms and 14 suites of different categories with an elegant interior design and the best services. Here you will also find the excellent Ristorante La Terrazza, located in the roof garden on the last floor of the hotel, offering high quality Mediterranean cuisine and stunning views of the Bay of Naples. ... more   less 

Additional Information about Eurostars Hotel Excelsior

Address: Via Partenope 48 | Lungomare Caracciolo, 80121, Naples, Italy (Formerly Hotel Excelsior)
Region: Italy > Campania > Province of Naples > Naples > San Ferdinando
Price Range: $215 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eurostars Hotel Excelsior 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Excelsior Hotel Naples
Hotel Style:
#9 Luxury Hotel in Naples
#10 Business Hotel in Naples
#15 Romantic Hotel in Naples
#19 Family Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Eurostars Hotel Excelsior staff and other travellers.
23 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room with seaview!”
brucewife, 28 May 2017 | Read review
“you can get ocean/harbor view rooms.”
DaveWinatx, 23 May 2017 | Read review
“no cheap but great location”
804stewart, 17 May 2017 | Read review
“Make sure you get a room overlooking the bay, with Mt. Vesuvius in the background.”
  • View from our room
chas343, 16 May 2017 | Read review
“Request a room with a sea view”
MershamKent, 1 May 2017 | Read review
5 of 5
USD 152* /night
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TravelocityUSD 152
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Prices are for 1 room, 2 adults
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