We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

NH Napoli Ambassador

Hotels.comUSD 168*
View Deal
#55 of 186 Hotels in Naples
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 378*
USD 168*
USD 378*
USD 167*
USD 378*
USD 168*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
NH Napoli Ambassador
NH Napoli Ambassador
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,064 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for NH Napoli Ambassador
See the most recent reviews
Showing 260: English reviews
Reviewed 21 March 2017 via mobile

I went to this hotel several times for working. It is located at center of Naples, very closed to via Roma but in a good place to take the underground. The view of the rooms are amazing, especially if you have a room at 29 or 30 floor. Unfortunately the condition of the building is not very good, the personnels...

1Thank Luca T
Lorenzo N, Direttore at NH Napoli Ambassador, responded to this review

Dear Luca, thank you for your feedback regarding your recent stay at the NH Napoli Ambassador. We are pleased to read your appreciation on the central location of the hotel and the amazing view that each of our room offers. Thank you also for the improving suggestions you have underlined in your review. Looking forward to welcoming you again soon....

Milan, Italy
Reviewed 14 March 2017 via mobile

Outstanding view from the highest hotel in the city. Room on 29th floor overlooking the entire city. Comfortable location, few steps from Maschio Angioino and Piazza del Plebiscito. I enjoyed my stay :)

1Thank GianniDF
Lorenzo N, Direttore at NH Napoli Ambassador, responded to this review

Dear Gianni, reading your review makes us proud of our daily effort aiming to reach excellent service and satisfied guests! I truly appreciate the words you have dedicated to us and I thank you for having chosen the NH Napoli Ambassador to organize your event. Looking forward to welcoming you again for the next meeting...a presto! Lorenzo Nencini

Moscow, Russia
Reviewed 16 February 2017

In was very cold in our room, despite the fact that the weather weas perfect: sunny, plus 15-16. The biggest problem was bathroom. The whole eqiupment was installed in such way, that it was acrobatic stunt to reach shower cabin or use toilet

Review collected in partnership with NH Hotels
1Thank Ирина К
Lorenzo N, Direttore at NH Napoli Ambassador, responded to this review

Dear Guest, thank you for having chosen the NH Napoli Ambassador for your recent stay in Naples and for sharing your experience with TripAdvisor readers. I do apologize for the inconvenience you have had with the air conditioning and the bathroom. I hope that you may want to provide us with a second chance during your next trip to Napoli...

Colorado Springs, CO, United States
Reviewed 24 January 2017

Highlight was catching a strange man IN OUR LOCKED ROOM! I walked in to see him standing there with a suitcase (not mine). He walked out saying that he was confused and it was the wrong room. He said he was in 2828, but my room was 2929. The front desk treated me like I was crazy and tried to...

7Thank Angela O
Rivoli, Italy
Reviewed 8 January 2017 via mobile

When i go to an NH, there are standards that i find all around the world, but apparently not in Naples... The room was constantly cold, on elevator broken and another with 2 broken buttons, Very poor breakfast compared to the other nh and the waiters didn't serve "big" coffee but just small espresso. Not coming back

1Thank Luca B
두바이, 아랍에미리트
Reviewed 27 December 2016

I am staying with my children at 19th floor for 5 nights. Fantastic view. BUT next room made 'adult noise' last night which was very embarassing and it was very clear, sounds like they were in our room. Better careful.

1Thank jjunha
Los Angeles, California
Reviewed 29 November 2016

Nice hotel - great location - staff is ok, not great, just ok. Not terribly friendly. Elevators are a complete nightmare. You should allow an additional 30 minutes each morning to make sure that you get to the lobby in the time you need.

Review collected in partnership with NH Hotels
Thank Doug V
Reviewed 23 November 2016 via mobile

I made a mistake and booked this hotel after reading the reviews recently. The hotel just doesn't have working air conditioning. Its cold enough outside to wear a scarf and hat but even with the little windows open it must be upwards of 30 degrees Celsius in the room, maybe more. No air movement at all. I was going to...

2Thank Luke M
London, United Kingdom
Reviewed 20 November 2016 via mobile

The hotel is in a good location handy for the port and a 10 minute walk to the main shopping street. The reception staff were friendly and helpful. We had a superior room which was quite small. The wall paper was badly marked and looked tired. The bathroom was fairly spacious. The shower didn't look very inviting but it worked...

1Thank Pipsmum999
Ljubljana, Slovenia
Reviewed 5 November 2016

Everything was great, rooms are nice and clean, the ladies take great care, great staff, excellent location, great breakfast! Close to everything and easy to find - we will definitely come back again. Compliments :)

Thank 419Sandra

1,121 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (855)
View from Room (139)
Bathroom (61)
Business Centre/Function Rooms (1)
Dining (8)
Hotel & Grounds (84)
Room/Suite (127)
Family/Play Areas (2)
Other (433)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (222)
New Superior XL Room with Sea View (43)
Old Superior XL Room with Sea View (35)
Dining (27)
Standard Room (34)
Superior Room with Sea View (31)
The Hotel (52)

Management photos: Courtesy of the property manager

All Management Photos (44)
Room/Suite (11)
Dining (5)
Hotel & Grounds (3)
Other (25)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Naples hotels
Palazzo Caracciolo Napoli MGallery by Sofitel
Mercure Napoli Angioino Centro
San Ferdinando
Eurostars Hotel Excelsior
Show Prices
Show Prices
Show Prices
Grand Hotel Oriente
#10 of 186 in Naples
923 reviews
Royal Continental Hotel
#43 of 186 in Naples
2,402 reviews
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Napoli Ambassador is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo. ... more   less 

Additional Information about NH Napoli Ambassador

Address: Via Medina 70 | San Giuseppe, City Centre, 80133, Naples, Italy (Formerly NH Ambassador)
Region: Italy > Campania > Province of Naples > Naples
Price Range: $126 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Napoli Ambassador 4*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, Agoda, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your NH Napoli Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Green Hotel in Naples
#28 Family Hotel in Naples
#31 Business Hotel in Naples
#33 Romantic Hotel in Naples
#38 Luxury Hotel in Naples
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NH Napoli Ambassador staff and other travellers.
9 questions
Ask a question
Nottingham, United Kingdom

See all questions (9)

Questions? Get answers from NH Napoli Ambassador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
LynnM777, 13 May 2017 | Read review
“Top floors”
Luis_de_Zaragoza, 19 Apr 2017 | Read review
“Try to get a room in the upper floors”
Pylssy, 28 Aug 2016 | Read review
“Higher floors with sea view”
579eviam, 20 Aug 2016 | Read review
“Higher floors may be renovated.”
Don_Mikko, 2 Aug 2016 | Read review
5 of 5
USD 168* /night
View Deal
Booking.comUSD 167
Agoda.comUSD 168
View all 12 deals
Prices are for 1 room, 2 adults
Change dates