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Hotel Syrene

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#17 of 41 Hotels in Capri
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel Syrene
Hotel Syrene
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300 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Auckland, New Zealand
Reviewed 16 August 2015

We stayed at the hotel for one night in July, wish it could have been longer. Wherever you stay, DEFINATELY book your transfer from the ferry to the hotel in advance, the hotel can do this for you. We did not and had a nightmare scenario of taxi ride and then lugging heavy cases to the hotel. There is no...

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Helpful?
Thank princess3016
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel ! I am also happy that you found our staff and service excellent, making your stay with us an unforgettable experience. We most certainly look forward to welcoming you back in...

Ocean Isle Beach, North Carolina
Reviewed 6 August 2015

we stay here every year for several nights ... the owner, Vittorio, is first class all the way, as is all his staff ... whatever you want/need on Capri, they will arrange ... great pool, great rooms, great breakfast ... don't miss this one ...

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Helpful?
Thank Howard P
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene I am delighted to read that you enjoyed our hotel! I am also happy that you found our staff and service excellent, making your stay with us an unforgettable experience. We most certainly look forward to welcoming you back in the...

Peterborough, United Kingdom
Reviewed 4 August 2015

We had a lovely room with picture tiles and views over the bay of Naples. Breakfast on the terrace and lunch under the lemon trees nest to the pool were delightful. Use the porter service, because its a bit of a hike, pulling a case, from the bus stop / funicular / taxi drop-off.

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Helpful?
Thank John B
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear Mr John B, Thank you very much for your recent stay in our hotel and for sharing your experience on Tripadvisor. We are all delighted to know that you had an enjoyable stay with us and we all look forward to seeing you soon. Sincerely, Vittorio Gargiulo

Somerset, United Kingdom
Reviewed 16 July 2015

I arrived here Tuesday, I have to correct the guest about the steps, luggage ect, from port to hotel in that, when you get off the boat, you will find porters on the pier or you can call hotel in advance who take your luggage for a small charge and it is in your hotel room when you arrive, and...

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Helpful?
1Thank Sue N
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear Guest , Thank you for your stay with us at Best Western Hotel Syrene. I am glad to hear that you found our location to be most useful. I am also pleased to read that our staff was friendly and helpfull and able to leave a pleasant impression upon your departure, but, especially, I am glad to hear that...

Lincoln, United Kingdom
Reviewed 11 July 2015 via mobile

A 3 night stay as part of a Rome, Capri and Sorrento tour. Fantastic location, a beautiful hotel with a stunning room that had only one piece of furniture that didn't work. The pool area is lovely with a lemon tree shaded eating area. Helpful and pleasant staff who allow you to enjoy the hotel without being intrusive. We loved...

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Helpful?
Thank Linda H
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear Ms Linda H, I am so glad you enjoyed your stay with us. Thank you for acknowledging the excellent service you received all round from the team. We are all thrilled to see you had a brilliant stay. I am glad to hear that you also took advantage of our great location and all of its surroundings. We all...

Cardiff, United Kingdom
Reviewed 10 July 2015 via mobile

During a fantastic visit to the island of Capri which involved a lot a sightseeing and walking. We approached the hotel staff to obtain some shade and refreshments and we were welcomed into their stunning Lemon grove/beer garden to enjoy a nice local cold refreshment. The staff were friendly and the facilities looked first class.

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Helpful?
Thank Robbie R
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear guest, Thank you very much for your recent stay in our hotel and for sharing your experience on Tripadvisor. We are pleased to hear that you value our care of our guest and we all look forward to welcoming you back in the very near future. Kind Regards from Capri

Reviewed 5 July 2015 via mobile

Functional clean rooms with all amenities (except foreign TV channels). Fantastic position, lovely lemon-grove resto and nice pool. Staff friendly and efficient, be open-minded: the Neapolitans are always right! Nice breakfast buffet on the breezy terrace. Some rooms have a little balcony. Would definitely recommend for the locaton and price/quality value for money!

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Helpful?
Thank CEAMilan
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear Guest, Thank you very much for your recent stay in our hotel and for sharing your experience on Tripadvisor. We are pleased to hear that you value our care of our guest and we all look forward to welcoming you back in the very near future. Kind Regards from Capri

Toronto
Reviewed 29 June 2015

Second-floor room overlooking gardens going down to sea. Balcony with table and two chairs. Big room with sufficient drawer space. Each twin bed had a light beside it and at least two additional electrical outlets beside each bed. Attractive décor. Attractive clean modern bathroom. Provided Kleenex type tissue (not that usual in Italy). Safe and refrigerator. Curtains heavy enough to...

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1Thank Woman_in_Toronto
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear Guest, Thank you so much for your good feedback! We are delighted that you enjoyed your stay with us and that you took the precious time to share your impressions on this platform. Thank you for recommending our hotel. We appreciate it! We will be happy to welcome you again in the near future. Sincerely, Vittorio Gargiulo

Nyc
Reviewed 24 June 2015

Lovely discreet hotel in the center of all the action of central Capri. Just spectacular location. Staff was very courteous and helpful. Sat in their lemon grove for an afternoon blissfully. Breakfast terrace looks at the ocean. Very clean, great sheets and towels. Send me back!

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Helpful?
1Thank Michael S
bwhotelsyrene, Proprietario at Hotel Syrene, responded to this review

Dear Mr Michael S, Many thanks for your excellent review of Best Western Hotel Syrene following your recent stay. I am very glad that you have rated the hotel, the facilities and our team so highly and we will certainly continue striving to deliver excellent service. I look forward to welcoming you back. Best Regards, Vittorio Gargiulo

Sao Paulo, SP
Reviewed 21 June 2015 via mobile

Arriving in Capri (I mean up there in the main fancy rich small square) and staying some nights is a real challenge. The streets are not smooth and there are no lifts. If Capri is the final part of a long vacation that means you are carrying heavy luggage, a real nightmare. But if the hotel has no lift, you...

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Helpful?
1Thank BernardoCarneiro

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available

Additional Information about Hotel Syrene

Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy (Formerly BEST WESTERN Hotel Syrene)
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range: $220 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Syrene 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Luxury Hotel in Capri
#14 Family Hotel in Capri
#24 Romantic Hotel in Capri
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Syrene staff and other travellers.
3 questions
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Questions? Get answers from Hotel Syrene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony with seaview high up.”
  • Side view of balcony overlooking street
Chocolate74, 20 Apr 2017 | Read review
“choose bay view”
germont001, 18 Oct 2016 | Read review
“All the rooms are fantastic. Ask for a room facing the pool and the lemon orchard. Views are amazing ”
412kevinj, 16 Oct 2016 | Read review
“choose the room with balcony as the view is amazing”
wadadb, 7 Sep 2016 | Read review
“Air-con efficient/very quiet. Hair-dryer was a 'proper' one, even had detachable nozzle for styling.”
623sueg, 22 Aug 2016 | Read review
5 of 5