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BEST WESTERN Hotel Syrene

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#17 of 41 Hotels in Capri
Certificate of Excellence
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BEST WESTERN Hotel Syrene
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295 Reviews from our TripAdvisor Community

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Showing 130: English reviews
London, United Kingdom
Reviewed 22 August 2016

We stayed at Hotel Syrene for three nights in August 2016. From our arrival at the port to our departure the hotel was amazing. On arrival at Marina Grande we were met by the porters who took our bags for delivery to the hotel - being more used to dragging our own baggage around this was quite a novelty for...

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Helpful?
Thank Sue G
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, thank you very much for your lovely review of the Best Western Hotel Syrene. I really appreciate your kind comments regarding our hotel and I am very pleased to hear that you enjoyed your accommodation and you find the staff very helpful. I look forward to welcoming you back. Best Regards from Capri

Worcestershire
Reviewed 15 August 2016 via mobile

Room: good sized room, clean with balcony Wifi: yes, free and good connection (2.88mbps download 0.88mbps upload) Tea making facilities: None Bed: two single beds pushed together Towels: not bad. Good size and reasonable thickness Robes: yes Location: very good. In centre of main town within posh shops and pedestrian zone. Bathroom: very good with all the normal toiletries. Shower...

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Helpful?
1Thank Johnboy99
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

Kitchener, Canada
Reviewed 13 August 2016

Enjoy eating under the lemon trees for lunch and dinner, and sitting on a beautiful terrace overlooking the water for a delicious breakfast. The hotel is perfectly located, with friendly and helpful staff. This hotel is very clean with a great pool and reliable wifi.

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Helpful?
1Thank Sharoon1234
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear guest, thank you very much for your nice feedback after your stay in our BEST WESTERN Hotel Syrene. We are delighted to read your positive reply and hope to welcome you soon again. Best regards from Capri

Rio de Janeiro, Brazil
Reviewed 8 August 2016 via mobile

This hotel is located at Via Camerelle, fulfilled with fancy shops and the most famous brands (Prada, Gucci, Salvatore Ferragamo, Swarovski, ...). Hotel has a nice swimming pool, a good restaurant (opens only for lunch), and helpful attendants. I'd stay there again if I came back to Capri.

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Helpful?
1Thank LeoMoraes
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you very much for posting this review and sharing your feedback regarding your recent experience at Best Western Hotel Syrene. Your compliments will definitely be shared with our team, as such flattering remarks continuously inspire us to do our utmost in everything that we do. We are looking forward to welcoming you back in the near future....

Melbourne, Australia
Reviewed 5 August 2016

For Capri this was fantastic value and didn't disappoint. Breakfast selection was great, the pool was perfect to have a quick swim or spend the day around and the room was very generous and great fit-out. The service was a bit hit and miss depending who was behind the desk. Capri is fantastic and this Hotel is a great fit....

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Thank Edward G
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

London, United Kingdom
Reviewed 30 July 2016

We loved our stay at this hotel. On arrival we received a very warm welcome which set the tone for the rest of our stay. We stayed in a room which had a balcony with beautiful views of the sea. It was the perfect place for a glass of wine before setting off for dinner. The room itself was light...

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Helpful?
Thank heb999
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear heb999, Thank you for sharing your experience at the Best Western Hotel Syrene with other travelers. We always try to offer an attentive, warm and friendly to our guests and we are very happy that you have appreciated the helpful staff. It will be a great pleasure to welcome you again in our hotel. Yours sincerely

Reviewed 24 July 2016 via mobile

My boyfriend and I stayed for two nights in July 2016 and couldn't be happier with our stay. The room itself was a decent size and had great AC (not so easy to find in Italy). Gianpiero at the front desk went above and beyond to make our stay in Capri special. He took out a map and showed us...

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Helpful?
Thank Marissa B
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, I am so glad you enjoyed your stay with us. Thank you for acknowledging the excellent service you received all round from the team, we are all thrilled to see you had a brilliant stay. We all look forward to welcoming you back in the near future. Sincerely

Reviewed 20 July 2016 via mobile

Arrived here for honeymoon. Amazing. Service on desk was excellent. Nothing too much trouble. Really helpful. Room (23) had an awesome view over the sea with a balcony with small table and chairs -wow- gorgeous to sit on morning and evening. The pool is large, surrounded by lemon trees and sun loungers and seating. Bar service and food during the...

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Helpful?
Thank timpronkster
bwhotelsyrene, Responsabile relazioni con la clientela at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

New York City, New York
Reviewed 17 July 2016

From the kind and very helpful staff to the comfort of the room to the food served in the bar and at breakfast, this hotel is one of my favorites. The lemon tree outside area is truly magical for lunch and/or a cocktail.

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1Thank buonviaggiocookie
bwhotelsyrene, Responsabile relazioni pubbliche at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Thank you very much for your lovely comments about your stay at the Best Western Hotel Syrene! We highly appreciate your feedback, it is such a pleasure to receive such positive feedback. Our team is always there to assist you and we are always happy to greet you on your return! Best ragards

Devon, England
Reviewed 10 July 2016

This hotel is really well situated in the heart of Capri, it has a lovely pool area, and as the pool is not huge it gets warm, which is a bonus, you have a lovely area to sit amongst lemon trees for snacks at a very good price, also the breakfast is very good, and you have a sea view....

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Helpful?
Thank Sue N
bwhotelsyrene, Responsabile relazioni pubbliche at BEST WESTERN Hotel Syrene, responded to this review

Dear Guest, Many thanks for your excellent review of Best Western Hotel Syrene following your recent stay. I am very glad that you have rated the hotel, the facilities and our team so highly and we will certainly continue striving to deliver excellent service. I look forward to welcoming you back. Best Regards

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotel Syrene

Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range: $240 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Syrene 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Family Hotel in Capri
#14 Luxury Hotel in Capri
#24 Romantic Hotel in Capri
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Syrene staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN Hotel Syrene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose bay view”
 of 5 bubbles germont001, 18 Oct 2016 | Read review
“All the rooms are fantastic. Ask for a room facing the pool and the lemon orchard. Views are amazing ”
 of 5 bubbles 412kevinj, 16 Oct 2016 | Read review
“choose the room with balcony as the view is amazing”
 of 5 bubbles wadadb, 7 Sep 2016 | Read review
“Air-con efficient/very quiet. Hair-dryer was a 'proper' one, even had detachable nozzle for styling.”
 of 5 bubbles 623sueg, 22 Aug 2016 | Read review
“Make sure you get breakfast included”
 of 5 bubbles edwardg6, 4 Aug 2016 | Read review
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