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Tui Sensimar Atlantic Palace

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#19 of 100 Hotels in Sorrento
Certificate of Excellence
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1,181 Reviews from our TripAdvisor Community

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Showing 1,123: English reviews
Glasgow, United Kingdom
Reviewed 1 week ago

Booked this trip a year in advance, mostly swayed by the excellent reviews and the fact they offered an all inclusive package in Italy. Quite rare then. Arrived and initially felt underwhelmed. Location is a distance outside Sorrento on a busy main road. No footpath to walk to Sorrento but in fairness the hotel do provide a pre bookable mini...

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3Thank colincabo
Ashford, United Kingdom
Reviewed 2 weeks ago

On arrival we were put into room 520 in the annexe. The huge issue with this room was when my husband - who is 6'2" but is not obese, could not get through the very small opening in the shower door to have a shower. He therefore had to wash using the shower head and wash basin but the floor...

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2Thank Lynne H
hilarytravelling, General Manager at Tui Sensimar Atlantic Palace, responded to this review

Dear Lynne H, Thank you for taking the time to write your review and valued feedback for our SENSIMAR Atlantic Palace. I am sorry to hear of your disappointments during your stay with us here earlier in September 2016 and I would like to clarify a few details. After listening to our guests feedback I can confirm that the refurbishment...

Breda, The Netherlands
Reviewed 27 November 2016

Booked for november and had a wondefull stay in Atlantic Palace. The Staff is doing its utmost to satisfy you your needs. Great personal commitment and service during all the meals we had. The all inclusive formule is realy excellent.

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2Thank Pim S
Newcastle upon Tyne, United Kingdom
Reviewed 23 November 2016 via mobile

We stayed at the Atlantic palace for our honeymoon in August 2016 our second visit to the area. Upon arrival which was late in the evening we checked in and were shown to our room on the second floor overlooking the 'sea' in reality it was the road and holiday camp over the road but no issue for us. We...

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3Thank Catjeal
Durham, United Kingdom
Reviewed 16 November 2016

We have visited Sorrento many times and the staff and food are up with the best. The service in the restaurant is fantastic and both Pino and Tony have got a great team working with them, and they all go the extra mile to ensure you are treated like Royalty. Cartello who appears to run the pool area and bar...

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1Thank John R R
Stafford, United Kingdom
Reviewed 10 November 2016

We really enjoyed our first stay two years ago and on our return found the hotel even better. Again the major asset to the hotel is the the staff, especially the restaurant staff: Pino was the first to greet my daughter and I and on realising that it was a return visit arranged for champagne and Italian fancies to be...

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3Thank Patricia P
hemel hempstead
Reviewed 5 November 2016

Returned after a great holiday last year but went in September as we wanted to visit Pompeii and Vesuvius and it was too hot last year in mid summer. We arrived too late for dinner but were delighted to find two cold platters of mixed meats and salads covered with cling film and a bowl of fruit. There was also...

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8Thank happyjack51
Jersey, United Kingdom
Reviewed 30 October 2016 via mobile

I made a review initially on the wifi connection in our room but I guess overall the hotel service is great, especially the restaurant food, the waiters and the bar! All inclusive Thomson package is highly recommended. A wide selection of food and drinks! Thomson has a representative available in the hotel everyday! Great service and food is great in...

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4Thank Gford32
hilarytravelling, General Manager at Tui Sensimar Atlantic Palace, responded to this review

Dear Gford32, Thank you for taking the time to write your review and choosing the SENSIMAR Atlantic Palace for your Holiday. I am pleased to hear that you enjoyed our Hotel Staff service, Restaurant and your Dining experiences and Food and Beverage Staff service. I would like to thank you for your feedback which will be looked into further so...

market drayton
Reviewed 30 October 2016

the staff are foremost at the hotel and make your holiday special - the food is second to non and the rooms are very clean and attended to daily. a minibus is available daily to ferry you into Sorrento and back again - once again a 5 star visit - thank you

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4Thank nigel r
hilarytravelling, General Manager at Tui Sensimar Atlantic Palace, responded to this review

Dear Nigel R, Thank you for taking the time to write your review and choosing the SENSIMAR Atlantic Palace for your Holiday. I am pleased to hear you enjoyed your second stay with us here this year earlier in October enjoying your Dining experiences, room amenities and Housekeeping Team services and our Courtesy Shuttle Bus Service as our Team strives...

N yorks
Reviewed 29 October 2016

What a lovely place to stay ! Room was great, clean, spacious, bright. Bathroom spotless. Food - lovely - not all buffet style on an evening - a set menu to choose from most nights, served by waiters ! Also lots of choice on the buffet style starter/salad bar, lots of fruits and ice cream/sweets. Breakfast an lunch were buffet...

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7Thank SueWhit28
hilarytravelling, General Manager at Tui Sensimar Atlantic Palace, responded to this review

Dear SueWhit28, Thank you for taking the time to write your review and choosing the SENSIMAR Atlantic Palace for your Holiday. I am delighted to hear that you enjoyed a lovely stay here with us earlier in October enjoying your spacious room and amenities, our Housekeeping Team services, your Dining Experiences, Beverage choices and service, Hotel Staff service and our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Tui Sensimar Atlantic Palace

Address: Via Capo 76, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Hotel Class:4 star — Tui Sensimar Atlantic Palace 4*
Number of rooms: 95
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Also Known As:
Atlantic Palace Sorrento
Hotel Style:
#4 Spa Hotel in Sorrento
#17 Luxury Hotel in Sorrento
#38 Romantic Hotel in Sorrento
#39 Family Hotel in Sorrento
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Questions & Answers

Here's what travellers have asked, with answers from Tui Sensimar Atlantic Palace staff and other travellers.
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Questions? Get answers from Tui Sensimar Atlantic Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not overlooking road and not in annex!”
 of 5 bubbles colincabo, 6 Jan 2017 | Read review
“Main hotel not annexe but better still an alternative hotel”
 of 5 bubbles LynneH234, 2 Jan 2017 | Read review
“Topfloor rooms at the front have a great view”
 of 5 bubbles 170pims, 26 Nov 2016 | Read review
“Upper Floors Facing The Garden”
 of 5 bubbles johnrr528, 15 Nov 2016 | Read review
“Top floor front to views of Vesuvius. Back rooms, garden view for quiet as there is a busy road at the front.”
 of 5 bubbles 979patriciap, 9 Nov 2016 | Read review
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