We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Europa Palace Grand Hotel

761 reviews
Save
Traveller (586)
Room & Suite (230)
Pool & Beach (75)
Overview
  • Excellent44%
  • Very good29%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“sea view”(63 reviews)
“bay of naples”(87 reviews)
“the cliff”(44 reviews)
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (761)Write a Review
There are newer reviews for Europa Palace Grand Hotel
See the most recent reviews
Filter reviews
549 results
Traveller rating
221
163
83
50
32
Traveller type
Time of year
LanguageEnglish
More languages
221
163
83
50
32
Show reviews that mention
All reviewssea viewbay of naplesthe cliffprivate pierswimming poolevening mealsweet trolleypublic roomsbreakfast terraceupgraded to a suiteriviera travelhotel terracemain buildingbathing platformwe booked half boardveallovely hotel
FilterEnglish
Updating list...
11 - 15 of 549 reviews
Reviewed 3 October 2017

Our room was overlooking the coach park and it was noisy due to the close proximity of the road ,would recommend a sea view room on other side of the hotel, otherwise the room was adequate although rather warm despite air con.All staff were pleasant...More

Thank grahame L
Reviewed 2 October 2017 via mobile

We have had a fabulous week at the Europa Palace hotel, was quite nervous after having read such a mix of reviews and was very relieved to find that the hotel and our room were actually very good. We had a room with a sea...More

2  Thank Rachel W
Reviewed 1 October 2017

We stayed for one week at this hotel the week of our wedding. Despite reading several negative comments, which made us question our choice of hotel, we are so glad we chose Europa Palace! Stunning views, great service a at mealtimes and from the bar....More

2  Thank 247Cookie14
Reviewed 30 September 2017 via mobile

We stayed at this hotel for one week in September. Weather was perfect! Positives Fab location 5 min walk into Sorrento town lots of restaurants and bars. View is 5 star! Very picturesque, can watch the boats coming in and out and see mount versions...More

1  Thank Leah H
A TripAdvisor Member
1
Reviewed 30 September 2017 via mobile

The previous reviews for this hotel have been very mixed and to add my experience just completed on a joint Riviera Travel tour. It took 2 hours from arriving at Naples to the Rivera coach leaving the coach park at the airport - longer than...More

Thank A TripAdvisor Member
View more reviews
PreviousNext
123456110
About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
USD 174 - USD 602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Sorrento
#43 Luxury Hotel in Sorrento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 174 - USD 602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Sorrento
#43 Luxury Hotel in Sorrento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (586)
Room & Suite (230)
Pool & Beach (75)
Dining (45)
Hotel & Grounds (449)
Bathroom (14)
Family and Play Areas (2)
Questions & Answers
Ask a question
DeniseP118187061
22 January 2018|
What is your answer?
Posting guidelines
Submit
missgraciegirl
22 January 2018|
Answer
Response from sultrylady | Reviewed this property |
This is a hotel literally on the coast. You will be disappointed if you go to an inner city hotel as no sea access, no views of Vesuvius, Capri or The Tyrranean Sea. There is without doubt NO BEACH in Sorrento. (apart from... More
0
Votes
Maria T
17 October 2017|
AnswerShow all 3 answers
Response from | Reviewed this property |
In a separate building very close to the main building - only a few metres. The two I know of we're old and tired as I said but usable,
0
Votes
Room Tips
"Best views would obviously be facing the sea"
Read review
"Choose a sea view away from the road"
Read review
"Book a sea view with balcony...sea view a must."
Read review
"Deluxe suite every time for the incredible room and fantastic views"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite