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Hilton Sorrento Palace

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#35 of 99 Hotels in Sorrento
Certificate of Excellence
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2,863 Reviews from our TripAdvisor Community

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Showing 2,072: English reviews
Naples, Italy
1 review
Reviewed 4 days ago NEW

Fantastic and always welcoming staff. Kids enjoyed the warm indoor pool and the wifi around the hotel was excellent. The family enjoyed the short 10-15min walk down to beautiful central Sorrento. Highly recommended.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jp B
London, United Kingdom
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

A few years ago my wife and I went on Xmas holidays along the Amalfi coast. The Sorrento Hilton is one of the best hotels of the region. It is located above Sorrento, overlooking the old town and it has the best, majestic views of the Naples bay and Vesuvius. The restaurant is superb Italian as you can imagine. When... More 

Helpful?
1 Thank EdwinVdO
California, Maryland
Level Contributor
10 reviews
5 hotel reviews
Reviewed 1 week ago via mobile

Just after spending a wonderful weekend at the Hilton Palace Hotel in Sorrento. Super room, great food, wonderful staff - they were so helpful, Paolo showed us to our room & explained all the little extras in person. Definitely recommended.

Helpful?
Thank 605Anne3333
Israel
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

enjoyed room upgrade as HH member Great views, mediocre breakfast. There was a problem with heating the room 526 only AC although at nights it was pretty cold and is very unpleasent to get out the shower when room is cold. Called the reception twice they could not fix the issue saying that this time of the year only AC... More 

Helpful?
Thank drjlo
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

I have been to Italy several times and we always stay at this hotel! They remember us every year! The staff is amazing! Genaro is the bartender that has been there forever. Mauro has always been so helpful and Daniella helped us with setting up our stay! This is by far the most beautiful hotel with an incredible view!

Helpful?
Thank Michelle M
Wakefield, United Kingdom
2 reviews
Reviewed 2 weeks ago via mobile

Came here in may 2016 for a family holiday. We have been to sorrento quite a few times in the past and stayed in different hotels but thought we would book the sorrento palace as a treat with it being a special occasion. The views from our rooms were amazing, and the beds were very comfy. The pool area was... More 

Helpful?
Thank anagreens
Brussels, Belgium
2 reviews
Reviewed 3 weeks ago

Absolutely beautiful hotel and great service. Would definitely recommend to friends and visit again. Easy walk down to the town center. Million dollar views from the terrace. Parking was reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank johnkR4970VH
Chicago, United States
1 review
Reviewed 3 weeks ago

Stunning views of the Bay of Naples, beautiful property with indoor and outdoor pools that were incredible. The staff took care of us like family. They arranged for transportation and reservations for dinners and to and from Naples. One of the best vacation experiences I've ever had

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Timothy A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Hotel and facilities were excellent. A good peaceful location with stunning views over bay of Naples and Vesuvius. 15 minute hilly walk to/from train station and town centre which some may find too far. We went in November so the sun was low and was behind the mountain by lunchtime so no sun in garden or by pool in the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank janebI5186MZ
Baltimore
Level Contributor
4 reviews
Reviewed 3 weeks ago via mobile

I have to Thank the splendid staff at the Sorrento Hilton. From the initial conversation at check in I felt welcomed. I have been a honors member since 2001 but never experienced the level of service that I had during this stay. Everyone on staff was attentive to each and every need. The view from the patio made you not... More 

Helpful?
Thank Q7776ORmichaelb

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 

Additional Information about Hilton Sorrento Palace

Address: Via S. Antonio 13, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Price Range: $235 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Booking.com, Orbitz, Odigeo, Priceline and Travelocity so you can book your Hilton Sorrento Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#27 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sorrento Palace staff and other travellers.
44 questions
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Questions? Get answers from Hilton Sorrento Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view rooms are worth the difference if you like a great view”
 of 5 bubbles drjlo, 24 Nov 2016 | Read review
“Stay furthest away from the recpetion as it can get busy and noisey in the evenings”
 of 5 bubbles Tars64, 7 Nov 2016 | Read review
“ocean view”
 of 5 bubbles JenniferC201, 20 Oct 2016 | Read review
“Almost any room will provide a nice view. Try the upper floors on the North end.”
 of 5 bubbles DougE421, 11 Oct 2016 | Read review
“The higher up the nicer view”
 of 5 bubbles MrPhileasF, 9 Oct 2016 | Read review
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