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AR Roca Esmeralda & SPA Hotel

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AR Roca Esmeralda & SPA Hotel
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287 Reviews from our TripAdvisor Community

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Showing 50: English reviews
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Cambridge, United Kingdom
Reviewed 3 days ago NEW

If you are English don't go to this hotel at this time of year. Just returned from here the hotel was full with Spanish oap on their annual break no one spoke to us for a week even the staff hardly had any communication skills the food was disappointing lukewarm the desserts were the same every night. Small bar and...

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Helpful?
Thank Eunice H
Alicante, Spain
Reviewed 1 week ago via mobile

A group of us met at the hotel for lunch. We knew that this was not expensive (certainly not), and that the service was buffet style. But soon after the restaurant opened several dishes were down to sauce only. Pork slices were under cooked. Ice cream was too warm. A shame.

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Thank Andrew D
London, United Kingdom
Reviewed 2 weeks ago via mobile

Wasn't impressed with this hotel. Fridge didnt work. No kettle. Twin beds. Side sea view. Health pub & pool closes in the afternoon. No bar or room service after 12 Decor dated and hotel was full oap's Staff were friendly and helpful tho, hotel was clean and resort was nice.

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Thank Esther70s
Jorge C, Dirección at AR Roca Esmeralda & SPA Hotel, responded to this review

Dear Esther70s, Thank you for choosing Ar Roca Esmeralda for your recent stayin Calpe, we are sorry to hear that the Hotel did not meet with your expectations, never the less there are a couple of things we would like to specify The Hotel does have kettles available for our clients, these can be asked for in reception at no...

Blackpool, England, United Kingdom
Reviewed 3 weeks ago via mobile

Just recently come back from a months stay at the Esmeralda in Calpe..There from middle of January till middle of February. The hotel is situated on the sea front which is a level walk around two bays. We had a lovely room and also a sitting room which was cleaned daily fresh towels every day and clean bed linen 3times...

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Helpful?
Thank Linda A
Jorge C, Assitant Manager at AR Roca Esmeralda & SPA Hotel, responded to this review

Dear Linda, Thank you for choosing our Hotel and for sharing your detailed opinion which will surely be of great help for other Tripadvisor users and for us at the time. Thank you aswell for your kind words towards our staff, we will transmit this opinion as congratulations to them and we will note down which aspects you would like...

Harrogate, United Kingdom
Reviewed 17 January 2017

We booked this hotel via Jet2holidays having stayed in the Diamante in 2012. We recollected that although only a three star at the time of our stay in 2012 at that time it warranted a higher premium. We had travelled with Jet2holidays in 2012. What a complete let down this hotel was for the two nights we spent there. The...

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Thank CliveHBingley
Paul M, Quality Manager at AR Roca Esmeralda & SPA Hotel, responded to this review

Dear Mr. Bingley, Thank you for taking the time to comment on your short stay at the Roca Esmeralda hotel. We are sorry to hear that the hotel did not meet with your expectations. We appreciate your feedback and have taken note of your comments in order to incorporate them to our process of continuous improvement. Kind Regards

Bo'ness, United Kingdom
Reviewed 4 January 2017

Just arrived back from 11 days away over the festive period and thoroughly enjoyed it. Hotel - Built in 1991 and refurbished in 2006. Yes you can see the hotel is a little dated but the rooms were fine, the beds are hard and you will push to singles together to make a twin. The bathroom is fine and the...

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2Thank ajs000005
Paul M, Quality Manager at AR Roca Esmeralda & SPA Hotel, responded to this review

Dear Guest, Thank you for your detailed review of your stay, which we are sure will be very useful to other Trip Advisor users. We are glad that you enjoyed your holiday in Calpe and we hope that you will visit us again in the future. Kind regards,

Chester
Reviewed 15 November 2016

We stayed at the Esmeralda Hotel for a week whilst walking in mountains behind the Costa Blanca.The hotel was good value for money, the room was large with a nice balcony. The food was a good buffet for breakfast and dinner.

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Thank NoFloods
Walsall
Reviewed 2 November 2016 via mobile

Currently staying in esmerelda apartments locsted next to hotel not the suites. Using facilities in hotel spa and heated indoor pool due to disabilities fantastic staff couldnt be more helpful been here a week and got another week left. Booked another week in april. Apartment clean well equipped and right on beach disabled facilities great walk in shower home from...

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Thank Carol F
Immingham, United Kingdom
Reviewed 27 October 2016

27/10/2016 just returned fro a wonderful 10days in calpe. staying at the esmeraldo hotel. a potential 5star but a little worn although after 25years thousands of guest through itdoors one could expect it to be so with a little money spent in the right places i am sure it could find its place in the 4star catergogry1n my experianc.the room...

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1Thank dta306
UK
Reviewed 12 October 2016

We stayed here recently on a dance holiday, and as the original 4 star hotel was full, we were accommodated in the Esmeralda. Initially I was disappointed as the Esmeralda is a 3 star property but I've got to say I was pleasantly surprised. Good points: * Great location, just a few steps from a lovely, soft sandy beach. *...

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2Thank SimplyChilling

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service

Additional Information about AR Roca Esmeralda & SPA Hotel

Address: Calle Ponent 1 Avenida Juan Carlos I 48 | Playa Levante, 03710 Calpe, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Calpe
Price Range: $68 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AR Roca Esmeralda & SPA Hotel 3*
Number of rooms: 212
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Also Known As:
Roca Esmeralda Calpe
Hotel Style:
#8 On the Beach Hotel in Calpe
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Questions & Answers

Here's what travellers have asked, with answers from AR Roca Esmeralda & SPA Hotel staff and other travellers.
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Questions? Get answers from AR Roca Esmeralda & SPA Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartment OK but dated”
 of 5 bubbles EuniceH340, 25 Mar 2017 | Read review
“Choose a room at a different hotel.”
 of 5 bubbles CliveHBingley, 16 Jan 2017 | Read review
“Great Beach hotel, very centralised, 1st floor rooms I believe can accomodate wheelchairs”
 of 5 bubbles ajs000005, 4 Jan 2017 | Read review
“try the upper floors overlooking the promenade”
 of 5 bubbles dta306, 27 Oct 2016 | Read review
“111a excellent view and good wifi”
 of 5 bubbles jamesdO7319RB, 10 Oct 2016 | Read review
5 of 5