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Hotel Helios Benidorm

#23 of 191 Hotels in Benidorm
Certificate of Excellence
13/06/2017 14/06/2017
1 room 2 adults 0 children
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Hotel Helios Benidorm
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1,670 Reviews from our TripAdvisor Community

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Showing 1,443: English reviews
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Belfast
Reviewed yesterday NEW

Arrived after 9,restaurant closed but reception provided food in a box. This was well received ,quick checkin and straight to our rooms. Both rooms were spotlessly clean,good layout and hanging space in wardrobe. The safe requires a key,small payment with deposit on return of key. We had half board,a good choice. Breakfast had excellent choices ,fresh omelettes / eggs bacon...

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Helpful?
Thank Albundybo
Reviewed yesterday NEWvia mobile

The bar staff preferred to serve big groups or they would chat to other people instead of serving us drinks , I waited nearly 20 mins , the food was horrible, what do you do if you don't like fish or pork , and it would of be nice not to have to que for your dinner you need to...

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Thank Dave T
glasgow
Reviewed 2 days ago NEW

We have stayed at the Helios a few times and every time it just gets better, the rooms are of a very good standard, the food is good, we always find something to eat,the staff are very pleasant and always willing to help, from the staff on the front desk to the staff in the restaurant, very good indeed. From...

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Helpful?
1Thank alanmcgarrell
Helios B, Quality Manager at Hotel Helios Benidorm, responded to this review

Dear guest, it is an honour for us to read so good comments about our hotel, we are glad that you liked the changes, we are always trying to improve. Thank you very much for share your experience and thank you for choosing us!! Looking forward to welcome you again very soon! Best regards.

Birmingham, United Kingdom
Reviewed 1 week ago

As a first timer to Benidorm I wasn't sure what to expect of the resort or the standard of hotel. The hotel has mixed reviews but I thought its location was about right for us. Not in the middle of Benidorm mayhem but close enough to the night life if you want it. I agree with other reviews that the...

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3Thank graham w
Helios B, Quality Manager at Hotel Helios Benidorm, responded to this review

Dear guest, We are glad that you have been able to draw your own conclusions about to stay at the Helios, which are positives. Thank you very much for choosing us and for your good comments. We wait for your next visit. Our best regards.

notts
Reviewed 1 week ago

Just had a week at this lovely hotel. Well impressed. On arriving I had a problem with the room they put us in but went to reception and had it sorted the next day well done. The food wasn't really to my taste but there was plenty to choose from. The pool area was the best I loved the idea...

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2Thank sharonnotts
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Dear guest, It is an honour for us to know that you enjoyed your stay here with us and you had a good holiday experience. On behalf of all Helios Staff, specially José, thank you very much for your words and for make us happier today. Looking forward to welcome you again very soon. Best regards.

Leeds, United Kingdom
Reviewed 1 week ago

stayed here for 3 nights 13th May weekend, as a group of 6 lads for my 50th. Great location, speedy check in, nice clean and comfy room with great pool view from 4th floor. We were B & B, food was excellent buffet style breakfast did the trick. Pool cover comes off at 10 am, towel hire well worth it....

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4Thank Mike278
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Dear guest, It is fabulous to read so good review about your stay with us, we are glad that you enjoyed here your bitrhday. Thank you very much for recommending us and returning always! Best regards.

Motherwell, United Kingdom
Reviewed 1 week ago via mobile

This hotel has in general been very good Food variety reasonable quantity excellent Staff first class especially reception Quick check inRoom cleaned daily Comfortable beds Animation person great nature Pool guard excellent in fact the best I have seenEntertainment average Downside building work on my floor hammering drilling No midday nap Complained and told it would be passed on to...

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Helpful?
2Thank Alan C
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Dear guest, We are glad that you liked a lot of things of your stay here, although we are sorry for the inconveniences at your room. A drainpipe broke down fortuitously and we had to act fast to repair it, we did it as soon as possible, and we offered to change the room every people who complained at reception...

Cork, Ireland
Reviewed 1 week ago via mobile

Had a great stay . We were looked after very well by all the staff we met. The food and service was very good . The location of the hotel is central but in a quiet area. We will definitely be back again.

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2Thank kingsely
Helios B, Quality Manager at Hotel Helios Benidorm, responded to this review

Dear guest, It is fantastic for us to know that you had a great stay here with us, many thanks for sharing your experience! Looking forward to seeing you again very soon! Best regards.

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

For the price I paid I could not have been happier, great hotel , ran by very nice people, and the location was just perfect. Breakfast was plentiful, lots of choice and freshly prepared, the rooms are kept very clean, the staff are spot on. I had a slight problem with my coach company and the lady at the desk...

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3Thank ewartdavidat44
Helios B, Quality Manager at Hotel Helios Benidorm, responded to this review

Dear guest, Thank you very much for your review, we are happy that you had a good stay at the hotel. Please, visit us again if your come back to Benidorm! Best regards.

London, United Kingdom
Reviewed 1 week ago

This hotel caters for everyone young and old it cant be faulted food is great. very English rooms have been refurbished and are pleasant and clean.they even have happy hour 1.50 euro a pint.the location is very close to night life but not close enough that you dont get a good nights sleep.fully reccomended

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Helpful?
2Thank peter007772
Helios B, Quality Manager at Hotel Helios Benidorm, responded to this review

Dear guest, Thank you very much for your great review, we are very happy to lnow that you enjoyed your whole stay. Please, come back soon! Best regards.

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Helios Restaurant
Hotel Helios Restaurant
Cuisines: International, European, Mediterranean
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation

Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $117 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Helios Hotel Benidorm
Hotel Style:
#12 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helios Benidorm staff and other travellers.
291 questions
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Questions? Get answers from Hotel Helios Benidorm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor ,excellent wifi reception & backs on to street.”
Albundybo, 29 May 2017 | Read review
“Ask for a high up pool view.”
alanmcgarrell, 28 May 2017 | Read review
“avoid room 209 was not good changed to 618 fantastic”
sharonnotts, 22 May 2017 | Read review
“i like top floor, for the views”
ewartdavidat44, 18 May 2017 | Read review
“They are all equally as good one side gets sun in morning other afternoon matter of choice”
peter007772, 17 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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