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Servigroup Diplomatic

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#53 of 194 Hotels in Benidorm
Certificate of Excellence
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Servigroup Diplomatic
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498 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Bristol, United Kingdom
Reviewed 3 days ago NEW

This was my first trip to Benidorm, famous for being good value for money, so when we splashed out on a E110/night room we thought we were investing in a quality hotel with good pool/spa facilities for relaxing after our half marathon. Starting with the good, the room was a very good size with a large balcony (complete with disco...

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Helpful?
Thank lauralovesit
Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

I arrived here on Thursday, I was initially dreading getting a single room here, not many hotels have these now and I was pleasantly surprised with a full size bed and all the comforts of a standard room minus the space! However the noise is terrible twice woken in the middle of the night by noisy neighbours and I can...

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Thank sam1919152
Reviewed 5 weeks ago via mobile

This was a birthday surprise for one of my friends and we travelled 4 of us We booked 2 rooms to stay with our girlfriends. On arrival the receptionist was very polite and informative although everything changes when we went to our rooms. Rooms as such was very spacious but as a couple we were expecting a double bed, and...

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Thank Carlos andres C
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review

Dear guest, First and foremost thank you for taking time in evaluating your stay. At our hotel our staff members receive constant training in customer services and take pride in ensuring our guests satisfaction. We apologise if this was not fulfilled. Be assured that your comments have been addressed and passed on to the relevant department with the aim of...

Camberley, England, United Kingdom
Reviewed 6 October 2016 via mobile

Excellent location for Old Town, New Town, beach and shops. We've visited Benidorm many times but this is our first stay at the Diplomatic. The hotel is very clean and has walk in showers, which are very good. The room safes are gradually being upgraded to electronic ones and if your lucky enough to get one they are free of...

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1Thank Christine P
Lancashire UK
Reviewed 3 October 2016 via mobile

I always stay with my family at the Diplomatic, as it has become a tradition to have a holiday in Benidorm in May for my brother in law's birthday and also in September for Pride. The hotel is fine, but one thing that has not improved is the tv reception for english channels. The tv pixellates every few minutes, loses...

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Thank Ian G
Dublin, Ireland
Reviewed 22 September 2016 via mobile

Although quite a large hotel it never felt crowded. Plenty of outdoor space and sun loungers. Breakfast was good and staff helpful. Ideally located for old and new town down a quiet street though close to many bars and restaurants

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Thank Trevor D
Motherwell, United Kingdom
Reviewed 15 September 2016

Beautiful hotel. Cannot complain about hotel, pool area bar. Rooms fantastic. Walk in double shower, large balcony. Food was superb. Very mixed although mainly Spanish. Plenty fresh fish, meat, rice, veg. Fresh omelettes, pancakes in morning. Cava also with breakfast. The downside was all Spanish staff and we were only British speaking guests and was very obvious they did not...

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Helpful?
Thank sharon1208
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review

Dear guest, Firstly, we would like to thank you for your nice comments about our hotel. We are very sorry to hear that you felt uncomfortable during your stay. We would like to inform you that all our guests are important for us and should receive an appropriate treatment independently of where they come from. None the less, we have...

Reviewed 27 July 2016 via mobile

Beautiful hotel, lovely grounds and lots of nice areas to sit and relax.outdoor and indoor pools.only gripe was having to pay 6 euros each per hour to use indoor pool area,website states charge is per day and we left not having this matter resolved.food was plentiful,if a little too mediterean for my liking,fish fish and more fish..but I always managed...

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Thank cazzy2411
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review

Dear guest, We would like to thank you for your comments and we are very glad to know that you liked your hotel. With reference to the indoor pool area, we would like to indicate that the information published in our web site states that the price is 6 euros for 1 session. We cannot be responsible for the erroneous...

Glasgow, United Kingdom
Reviewed 12 July 2016

This hotel has everything you can expect from a four star hotel ,lovely rooms , very friendly staff ,great food on offer but could have catered more for us Scots lol too many Spanish dishes , themed nights didn't really work we were. disappointed , you had to pay two euro's per day for a safe key thinking four star...

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Thank gerswallace65
Reviewed 8 July 2016

A great hotel in a fab location 5 min walk to some real authentic Spanish culture 10 minute walk tight into old Benidorm and 10 min walk to the fast pace nightlife that is the square and strip hotel itself was lovely very clean and food was first class plenty of choice every night staff were helpful and friendly was...

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Helpful?
Thank Isabella M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
Centrally situated in a flat area just a few metres walk from the popular Plaza Triangular of Benidorm and 220 m. From Levante Beach.Facilities and services:Last improvements made in 2009.Very popular hotel, and well known in Benidorm.Large sun terrace with four swimming pools two for adults and two for children, sunbeds and parasols. Bar service to swimming pool. Children's playground.Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events "Azul" Room and "La Gruta" Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night.Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gymnasium, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments.Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 110.Rooms:252 spacious and comfortable rooms with: air conditioning by fan coil system and heating, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe (supplement) and intelligent locking system. The hotel has 10 comfortable double superior rooms.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu and children's menus available on request. ... more   less 

Additional Information about Servigroup Diplomatic

Address: Calle Gerona 9 - 11, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $101 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Servigroup Diplomatic 4.5*
Number of rooms: 250
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Also Known As:
Servigroup Diplomatic Hotel Benidorm
Hotel Diplomatic Benidorm
Hotel Style:
#29 Luxury Hotel in Benidorm
#40 Romantic Hotel in Benidorm
#42 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Diplomatic staff and other travellers.
17 questions
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Questions? Get answers from Servigroup Diplomatic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in 329 not great views ask for east facing rooms for a better view.”
 of 5 bubbles sam1919152, 13 Nov 2016 | Read review
“First floor facing small pool”
 of 5 bubbles sharon1208, 15 Sep 2016 | Read review
“Try and get pool view”
 of 5 bubbles gerswallace65, 12 Jul 2016 | Read review
“Upper floors overlooking the pool.”
 of 5 bubbles azmat49, 28 Mar 2016 | Read review
“Ask for a room overlooking the pool”
 of 5 bubbles globetrotter654321, 1 Feb 2016 | Read review
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