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Hotel Don Pancho

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#3 of 194 Hotels in Benidorm
Certificate of Excellence
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Hotel Don Pancho
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1,358 Reviews from our TripAdvisor Community

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Showing 1,226: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

Great customer service at any times of day, plenty of staff on the floor and they approachable. Rooms are a reasonable size and all have a sea view and balcony. Rooms are clean. Pool was smaller then expected, but we were there when it was busy and had no problems using it. Restaurant serves a wide range of food in... More 

Helpful?
1 Thank annemarino
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for your review. We are very glad to hear that customer sevice, variety of food or aspects as cleanliness were of your liking as we work very hard to fulfil our guest expectations. Looking foward to seeing you again! More 

Thornton Cleveleys, United Kingdom
1 review
Reviewed 4 days ago NEW

Just returned from my 10day 17th visit to the hotel. As usual everything was top class. From the beautiful entrance to the lovely bedrooms friendly staff and food that was gorgeous. Roll on March for my next visit. Thankyou for making it a lovely holiday

Helpful?
Thank josieathome
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

17th visit to the hotel? That's awesome! Thank you ever so much for keeping on trusting the Don Pancho year after year. We will try to make every future stay as lovely as this one. See you soon! More 

Gloucester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW via mobile

Stayed at the Don Pancho for a week. Hotel was very clean and tidy. Downside our room was on the side of the all night clubs so music banging all night. We were full board so ate in restaurant would say food was average nursing home style. Okay if your over seventy five . On our second night didn't even... More 

Helpful?
3 Thank chrisH9870WY
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

First of all we want to apologize if your stay with us wasn´t of your liking, our top priority is customer service and we aim to achieve total customer satisfaction. Our hotel it´s central and the night entertainment it´s nearby, however the hotel is soundproofed and our rooms are oriented to the sea front (there is no bars in front... More 

Bognor Regis, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Visited Don Pancho from Friday 25th November to Monday 28th 15 all from our running club in Bognor Regis England. The hotel and staff were fantastic. We stayed bed & breakfast. The breakfast was great, plenty of choice and food good quality. The rooms were very clean with lovely big shower cubicle. Great choice of English to channels including sky... More 

Helpful?
Thank tzkeith
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for choosing us and for your great feedback, we hope to see you again next November More 

Manchester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW via mobile

Just got back from a short break in Benidorm. Stayed at the hotel don pancho was great staff very friendly and nothing to much trouble for them. Rooms very clean and tidy quiet hotel will be back soon. Very modern place and location is right where you want to be

Helpful?
Thank JStuarty
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for your great review we are very pleased that you have enjoyed your stay with us. More 

Thornton Cleveleys, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

Newly refurbished. Lovely bedrooms and bathrooms. New look balconies are brilliant with superb views. Staff really kind and helpful . New restaurant really nice and food superb with lots of choice and proper back bacon

Helpful?
Thank Mannyannie
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for such a lovely review! We are so pleased to hear that you love our restaurant as much as the rest of the hotel. Looking forward to welcoming you again! Best wishes More 

Mansfield, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago via mobile

This our second visit to this Hotel before and after refurb was in contact with hotel before arrival and requested a bath and the hotel did give us a bath room 603 great view as always comfortable room fresh and clean ,food was great and staff from Chefs to Cleaners always spoke very friendly and helpful staff on reception, did... More 

Helpful?
2 Thank suec1955
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for reviewing the Don Pancho on Tripadvisor. We really appreciate your words about the hotel. We are pleased to hear you can't fault anything and you met friendly people while you were here. It would be great to coincide with them the next time you visit us. Looking forward to welcoming you again! Best wishes More 

Durham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Stayed here many times but first time since the hotel has been recently refurbished. Staff are brilliant at all times. Food excellent with a great choice and variation. Rooms are tastefully decorated. New beds and pillows are so comfortable. We always enjoy our stay here and would highly recommend.

Helpful?
1 Thank Barbara B
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

The best compliment we can take is your recommendation. You cannot imagine how grateful we are! It seems every single area of the hotel was nice for you, so we hope you keep coming now you know the new Don Pancho. Thank you very much for trusting us year after year. Take care! More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

The pleasure is created by the staff and management. They handle everything with ease, they have whatever problem sorted. The recent refurbished rooms are excellently fitted out to a very high standard. Each room has a balcony with table and chairs overlooking the sea, between other hotels! It is quiet. Food is excellent and mainly choices. Hygiene can not be... More 

Helpful?
4 Thank Peter C
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

What a pleasure to have customers like you! Thank you very much indeed for choosing us and for your kindness. We know it takes a long time to write these reviews and we really appreciate it. We hope we can see each other in the not so distant future! All the best More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This was our first trip to Benidorm! We got a late deal through Thompson, very good rate! The hotel was excellent and the food was even better! I have never eaten so well and had such a variety of food! Unfortunately Benidorm was much like Blackpool but warmer! The hotel was mainly full of older guests but from the reviews... More 

Helpful?
1 Thank Cammy777
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for choosing us and for writing this comment about the Don Pancho. We are very happy to hear that the facilities were to your liking and that the staff made you feel comfortable while you were here. For the next time you visit us, be aware that you can request high rooms. Please keep in mind that sometimes,... More 

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Amenities

Highlights
  • Free Breakfast
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Pool
  • Beachfront
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03500 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $122 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in Benidorm
#3 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#10 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Don Pancho staff and other travellers.
181 questions
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Manchester, England, United Kingdom
over a year ago
Huddersfield, United Kingdom
Stoke-on-Trent, United Kingdom
Thorne, South Yorks

See all questions (181)

Questions? Get answers from Hotel Don Pancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't smoke request an end room where to have just one neighbour due to smoking on the balcony. Unpleasant when the door is open.”
  • Great from 13th floor
  • From 13th floor
 of 5 bubbles petercY2500MD, 24 Nov 2016 | Read review
“Look to higher floors or middle to right hand side of the hotel for less noise.”
 of 5 bubbles Cammy777, 22 Nov 2016 | Read review
“High floor for better sea view”
 of 5 bubbles 240jackief, 18 Nov 2016 | Read review
“all good but high floor better”
 of 5 bubbles johnbn12, 15 Nov 2016 | Read review
“Higher floors are better from a noise perspective from road.”
 of 5 bubbles 335jeffe, 15 Nov 2016 | Read review
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