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SHS Hotel Aeropuerto

Orbitz.comUSD 132*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 168*
USD 132*
USD 145*
USD 168*
USD 132*
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SHS Hotel Aeropuerto
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696 Reviews from our TripAdvisor Community

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There are newer reviews for SHS Hotel Aeropuerto
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Showing 74: English reviews
Winnipeg
Reviewed 21 May 2016 via mobile

This hotel is the worst gore I have ever booked. It was ridiculously expensive and it is less than one star. It is in the middle of nowhere and there is one place to eat, at the hotel. In an industrial area. The rooms are sparse and the window is blocked and can't be opened. The door handle is falling...

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Helpful?
2Thank Mink100
shshotelaeropuerto, Marketing manager at SHS Hotel Aeropuerto, responded to this review

Dear client, Thank you very much for your comment. Our acommodation is a hotel near to the aiport and our prices are the same that our competitors. If you would have called to the reception, we could have tried to solve the problem in your room about the window and the door handle. We hope to see you soon. Regards

Sussex, England
Reviewed 9 April 2016

I was only staying for a night and flew into Madrid Airport and phoning the hotel for collection was easier enough (they speak English) and the bus came within the 10 minutes. Check in was easy enough and the room was huge and clean, but fairly functional. Bed was comfortable and the shower was OK but I had a room...

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Helpful?
2Thank jamescim
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su comentario y amable crítica. Nos agrada saber que nuestros servicios le hayan parecido satisfactorios y...

Malta
Reviewed 1 March 2016 via mobile

Hi, This booking was made for me by another party so I never checked reviews until I found problems. I wish I checked before... Arriving at airport: I called them and they sent a van around. Told me 20 minutes wait. The van arrived on time and we left for hotel. We left for hotel but then driver received a...

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Helpful?
5Thank Realmcgregor
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, sentimos los inconvenientes y le pedimos disculpas por ello. Traslado sus quejas a los departamentos correspondientes. Saludos cordiales....

Malaga, Spain
Reviewed 26 February 2016

Clean and basic rooms but good bar/restaurant and friendly, helpful staff. Free shuttle bus that took us in and out of the airport without any hassle. A long way out of the centre if you wanted to do any sightseeing but we were glad just to rest between flights and stay put. Would recommend it for convenience and price.

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Helpful?
1Thank Subrella
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su comentario. Nos alegra haber cumplidos sus expectativas y que nuestros servicios le hayan sido de...

London, United Kingdom
Reviewed 17 February 2016

Staff is unfriendly, unhelpful. The "free" transfer is a complete joke. |You have to call from the arrivals hall for them to send the van to pick you up. We called and called and no one picked up and ended up having to get there on our own. The second time around when we got to the stop the van...

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Helpful?
2Thank Marco M
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su opinión, que respetamos pero no podemos compartir. Nuestro servicio de transfer el muy eficaz, tal...

Reviewed 11 February 2016

The room was big,near at the airport and has a free shuttle from and to the airport...very near the bus stop and it is a quite place...the receptionists can speak english well and they have a good restaurant....it is a budget friendly hotel...

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Helpful?
Thank Rona S
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, muchas gracias por su amable opinión, nos enorgullece haber podido cumplir con lo que usted esperaba de nosotros....

London, United Kingdom
Reviewed 31 December 2015 via mobile

Was just ok for a one nighter stop off for transit. Was close enough to the airport (15-20 mins), although cab found it a little difficult to find. It cost 25 Eur but on the way back there was a free shuttle service. Concierge was friendly and you get a free drink on arrival. I was in the 4th block...

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Helpful?
Thank SarahOje
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su mensaje. Sentimos que no conociera usted nuestro sistema permanente de transfer aeropuerto-hotel-aeropuerto, se hubiera ahorrado...

Boston, Massachusetts
Reviewed 4 December 2015

This hotel is really only good if you have an early flight and want to be close to the airport or get accidentally stranded. That being said, it was a very reasonable price and the free 24/7 shuttle was an absolute must. Rooms were basic but clean and no complaints with the bed. Appreciated the free welcome drink. It is...

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Helpful?
Thank Kait_De
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, muchas gracias por su comentario, nos llena de orgullo haber sido útiles y de ayuda en su tránsito...

Napoli
Reviewed 16 November 2015

We needed to stay one night at the airport because of our departure at an early hour in the next morning. We arrived in Madrid at night, called the hotel, taken an appointment at the bus station, and were caiired to the hotel. The room was the biggest twin room I've slept in, there were very big and comfortable beds...

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Helpful?
Thank Luigi l
Princetown
Reviewed 12 November 2015 via mobile

Our flight landed in Madrid at 21.30 and we needed to be back at the following day airport for 08.00, after collecting our luggage my Husband rang the number provided when we booked,we were collected after about 15 minutes, yes there's was a wait to book in at reception but this is because the hotel staff are booking in a...

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Helpful?
Thank Abbi B

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Hotels with parking areas and other customized complementary services to travelers Adolfo Suarez Madrid Barajas Airport, exhibitors or visitors to IFEMA ... more   less 

Additional Information about SHS Hotel Aeropuerto

Address: Calle Zaorejas s/n, 28042 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range: $100 - $1,222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SHS Hotel Aeropuerto 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Shs Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from SHS Hotel Aeropuerto staff and other travellers.
23 questions
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Questions? Get answers from SHS Hotel Aeropuerto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call for the Minibus to collect you from the airport early”
RebeccaS804, 19 Oct 2015 | Read review
“If you have a problem with rather steep stairs pls request a room on the ground floor as the first floor rooms are accessed by quite a steep flight of steps. No worries at all for me but maybe for more elderly a ground floor would be more suitable. The shuttle service to and from the airport was excellent and ran to schedule. Wakeup call received punctually.”
NRevell, 15 Nov 2014 | Read review
“Ground floor if don't want to take cases up stairs”
gevans10, 23 Feb 2014 | Read review
“Stay elsewhere!”
PeconicBill, 26 Jun 2013 | Read review
“quieter, comfortable, good service when ask for more towels and covers.”
derdari999, 19 Feb 2013 | Read review
5 of 5
Orbitz.com
USD 132* /night
View Deal
Booking.comUSD 145
Expedia.comUSD 132
HotelQuicklyUSD 168
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*Disclaimer
Prices are for 1 room, 2 adults
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