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Hotel Hospes Puerta de Alcala

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Traveller (186)
Room & Suite (170)
Dining (26)
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Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“retiro park”(82 reviews)
“relaxing pool”(5 reviews)
“great location”(80 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (839)
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Traveller rating
322
122
32
9
7
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322
122
32
9
7
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All reviewsretiro parkrelaxing poolgreat locationlarge showerduplex suitewalking distancedinner reservationsgorgeous hotelwelcome drinkrain showerthe hotel staffsmall gymlovely roomfive star hotelstaff was very friendly and helpfulart galleriesmajor museums
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1 - 5 of 492 reviews
Reviewed 5 days ago

We stayed at the hotel on our mini moon following our wedding in Malaga. The staff (Julio, Jose and Sonia) were excellent from the moment we checked in - offering us a suite at a discounted rate but we decided to stick with our standard...More

Thank KillyTheRambler
Response from Miguel Angel M, Manager at Hotel Hospes Puerta de AlcalaResponded 3 days ago

Dear Guest, Thank you for taking the time to provide us with your valuable feedback following your recent stay at The Hotel Hospes Madrid. We are delighted to hear that you were pleased with the location of our hotel and with the room facilities. I...More

Reviewed 2 weeks ago

I stay in Hotel Hospes Puerta de Alcala on may 31 to june 2 of 2018, room 209. super clean, great service from staff, very helpful. I felt like a million dollar. thanks to the front desk staff as we had to live early and...More

Thank catpe21
Reviewed 3 weeks ago

Our room was excellent, number 204. We elected not to have a room overlooking the square as it was close to one of the late night pavement restaurants with music. The room had a huge comfortable bed, a giant bath and large shower; everything we...More

Thank 186338Matilda
Reviewed 4 weeks ago

Gorgeous hotel, beautiful views, opposite Retiro Park and central located, allowed for exploring and walking the streets freely. Lovely street restaurants in the area, mist helpful, friendly staff. Enjoyed our room and entire stay.

Thank veronicacI4860BZ
Reviewed 18 May 2018

We had only one night before a connection on to another city, but wanted to visit several museums. This hotel was right in the middle of the places we wanted to visit. The staff were super friendly and helpful. Morning breakfast excellent.More

Thank GregBfromPDX
Response from Miguel Angel M, Manager at Hotel Hospes Puerta de AlcalaResponded 3 weeks ago

Dear Guest, Thank you for posting such a lovely review of your recent stay at the Hotel Hospes Puerta de Alcalá Madrid. I am so pleased you enjoyed your time with us and I am very delighted to read that you found a comfortable hotel,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
USD 221 - USD 455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Madrid
#18 Business Hotel in Madrid
#32 Luxury Hotel in Madrid
#44 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 221 - USD 455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Madrid
#18 Business Hotel in Madrid
#32 Luxury Hotel in Madrid
#44 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (186)
Room & Suite (170)
Dining (26)
Pool & Beach (1)
Amenities (20)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
Ask a question
julietu_9
18 March 2017|
AnswerShow all 8 answers
Response from Miguel Angel M | Property representative |
Good Morning Mrs Turner There is a door to the toilet, but the sinks are not enclosed. All the rooms are provided with kettles. Best Regards
1
Vote
Google Translation
julietu_9
14 March 2017|
AnswerShow all 3 answers
Response from Miguel Angel M | Property representative |
Dear Julie: Thank you to contact with our Hotel Hospes Puerta de Alcalá in Madrid. If you are interested in to enjoy a nice view, you have to book the room of category: Deluxe Alcalá Room. If you have another question... More
2
Votes
Google Translation
PamelaTY
15 July 2016|
AnswerShow all 3 answers
Response from Craig T | Reviewed this property |
Hi, I would suggest that you book a road facing room on the 3rd or 4th floor. It is a really nice view without it being noisy. Cheers Craig
1
Vote
Room Tips
"rooms very large."
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"Front rooms can be noisy because of the restaurants below"
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"Higher floors, gorgeous views"
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"Make sure to listen to the instructions on using the room key!"
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