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Hostal Helena

04/06/2017 05/06/2017
1 room 2 adults 0 children
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95 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Reviewed 5 days ago NEWvia mobile

The rooms are really not clean, the blankets are obviously dirty with visible stains. It was a cold day in Madrid when we visited it and the window would not close tightly and cold air was blowing into the room. Bathroom was sort of unpleasant. You could feel like you are sleeping somewhere in the open as all sort of...

Thank schernev
Shrewsbury, United Kingdom
Reviewed 2 June 2016

Stayed in Hostal Helena in May 2016 for 2 nights. Great price, nice and cheap. This is the first time I have stayed in a hostel as I usually stay in a hotel, however my room was very nice. Everything was clean and in working order, nothing was broken and there was no damage or anything wrong in my room!...

Thank Paul F
Reviewed 15 December 2015 via mobile

Stay here for 3 days in 2014, summer. Good, clean rooms with bathroom inside. Our room even have a picture on the wall. Good view to street and city from balcony! They have car parking in nearest buildings, cheapest then city parking. Center of the city, nearest to museums, shops and food!

Thank Алексей Т
Reviewed 22 May 2015

I stayed with my family in Hostal Helena in January for 3 nights during our city trip. I can't complain. We got what we paid for. The staff is very friendly and helpful. Not all of them speak English but it wasn't a problem for us. Room was clean, everything was working (in-suite bathroom, TV, electrical sockets). Nothing was broken....

Thank Mila14London
Reviewed 6 March 2015

We liked the Hotel for our last days in Madrid. Most of all, the location in Gran Via, you cannot find a better location. Near All shops, Zara,Corte Ingles, near metro Callao, few minutes from Puerta del Sol, Plaza Mayor, good choice for food (papizza and pan & Co in the vicinty). We were given a room which we did...

1Thank Tunisian_sailor
Reviewed 20 January 2015 via mobile

For us, 2 moms en 2 daughters (16 -21) this Hostal was perfect! We stayed here last year aswell and because of the location we came back with the girls. Room is simple but all we needed, beds and bathroom (shower/toilet). The terras gives a magnific view on the street and a small square. Gran Via is perfect for shopping...

1Thank Astrid S
Aberdeen, North Carolina
Reviewed 21 October 2014

Nothing Special. Good Location. We found by walking around and picking a place. It was an ok price. About the same as others we checked out. The beds and bath were very basic. It was close to subway and walking distance from good sites.

Thank Mike E
Санкт-петербург, Россия
Reviewed 3 October 2014

It's situated in the main center of Madrid. Nearly the subway. You may go in any place. It s very comfortable. Room was small, but very smile admin every day, keep you in good mood. Every day cleaning and change toilets. ANd the best bathroom in hostal what i was seen.

Review collected in partnership with BudgetPlaces
Thank Ekaterina V
London, United Kingdom
Reviewed 7 September 2012

Situated in the Gran Via, very central, despite being on such a busy road, we couldn't hear any of the noise from our room. We would advise if going by train to get off at Callao Station rather than the Gran Via as from Callao to the Hostal, it is literally just a few metres distance. The actual Hostal is...

Thank cspereira
Segovia, Spain
Reviewed 26 July 2012

The hostal is terrible. Checked in around 8pm, the guy was more interested in talking to his wife on the phone during whole check in process (10mins) He didnt look at us once or seem bothered when we checked in. I work in Madrid, and speak spanish but Im Irish. This guy didnt want to talk english when he needed....

Thank jmeenan1

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04/06/2017 05/06/2017
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Staying in Malasana

Neighbourhood Profile
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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Official Description (provided by the hotel)
On the ninth floor of this unique building on Gran Via,you'll feel at home. The rooms are clean and comfortable.The hostal offers a beautiful terrace with a view to a unique perspective of the city where you can to diner with friends. TV,Wi-Fi,central heater,kitchen with refrigerator and more... ... more   less 

Additional Information about Hostal Helena

Address: Calle Gran Via 44 | 9th Floor, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: $45 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hostal Helena 2.5*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Hostal Helena staff and other travellers.
3 questions
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Hammamet, Nabul, Tunisia
over a year ago

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Questions? Get answers from Hostal Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a rromwith a view on Gran Via (balcony), or if you wanna quiter, ask for a room in the renovated part.”
Tunisian_sailor, 5 Mar 2015 | Read review
“Write admin by mail, if you have any questions.”
434ekaterinav, 2 Oct 2014 | Read review
“pay a little extra and get good service and clean rooms with what you´d expèct in a capital city”
jmeenan1, 26 Jul 2012 | Read review
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