We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Silken Puerta America

    Avenida America 41, 28002 Madrid, Spain
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 252*
          USD 214*
          USD 252*
          USD 214*
          USD 252*
          USD 213*
          Traveller (1759)
          Room & Suite (443)
          Dining (106)
          Eurostars Madrid Tower
          2,025 reviews
          #89 of 438 hotels in Madrid
           
          ILUNION Suites Madrid
          803 reviews
          #102 of 438 hotels in Madrid
           
          Hostal Santo Domingo
          364 reviews
          #21 of 392 Speciality lodging in Madrid
           
          Melia Madrid Princesa
          2,095 reviews
          #65 of 438 hotels in Madrid
           
          Overview
          • Excellent47%
          • Very good34%
          • Average11%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “round bed” (23 reviews)
          “zaha hadid” (20 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Rooftop Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Rooftop Terrace
          Butler Service
          Shuttle Bus Service
          5.0 Star Hotel
          All hotel details
          Eurostars Madrid Tower
          2,025 reviews
          #89 of 438 hotels in Madrid
           
          ILUNION Suites Madrid
          803 reviews
          #102 of 438 hotels in Madrid
           
          Hostal Santo Domingo
          364 reviews
          #21 of 392 Speciality lodging in Madrid
           
          Melia Madrid Princesa
          2,095 reviews
          #65 of 438 hotels in Madrid
           
          {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from USD 213.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Madrid hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "3a04260a7fbe454e8a75ea2bf9ca80f9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":593190,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79447131],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":213,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3a04260a7fbe454e8a75ea2bf9ca80f9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":252,"lowestMetaPrice":213,"additionalPartner":false,"highestMetaPriceDisplay":252,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":252,"lowestMetaPrice":213,"highestMetaPriceDisplay":252,"hotelName":"Silken Puerta America","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNhMDQyNjBhN2ZiZTQ1NGU4YTc1ZWEyYmY5Y2E4MGY5IiwiQUlLIjoiMWQ1OTk4Njg3YjY0NDY1M2E1OWNjZjRiYzIwN2M4MWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "USD 213", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78894704":"OrbitzEWS","32709461":"Expedia","79447131":"CheapTicketsEWS","79801503":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"]},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (2,615)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          11 - 15 of 2,615 reviews

          Reviewed 3 weeks ago

          You definitely need to see your room before you move in. Each floor has a different theme, can be fun but need to see your room first. Traveled for business and a few of my co-workers had to change their room as they were unable...More

          Thank Greg B
          Response from Vanessa A, Executive Assistant at Silken Puerta America

          Dear Greg, Thank you very much for choosing us and for sharing your feedback on Tripadvisor. As you say in the hotel each floor has a different design and there is a catalogue in the reception to help our guest with the decision of choosing...More

          Reviewed 3 weeks ago via mobile

          The room in 6 th floor was too minimalistic if you want to work with PC: only low little table with two uncomfortable 'armchairs'. In the bathroom you have to store your makeup bags on the floor. Otherwise room was clean and air- conditioner could...More

          Thank 401helenae
          Reviewed 3 weeks ago via mobile

          As usual, I selected this great hotel for my regular business travel in Madrid. Thinking I must have spent 50 nights there and still getting the question "Is this your first stay here".... not proposed to select the floor I would prefer, this time again....More

          Thank dim-bxl
          Reviewed 3 weeks ago via mobile

          A versatile Congress space that we used for 150 delegates. We divided the space in a variety of ways to meet the mix of upfront and workshop style sessions. The unique design of the bedrooms on each floor adds an original feel to the event...More

          Thank Christopher_Heaney
          Reviewed 3 weeks ago

          Great stay at the Silken puerta america. We spent 3 days with our little one and it was all perfect. The room they chose for us was the best one, with round borders and all soft and with no danger for our kid. It was...More

          Review collected in partnership with this hotel
          Thank auroraj594
          Eurostars Madrid Tower
          2,025 reviews
          #89 of 438 hotels in Madrid
           
          ILUNION Suites Madrid
          803 reviews
          #102 of 438 hotels in Madrid
           
          Hostal Santo Domingo
          364 reviews
          #21 of 392 Speciality lodging in Madrid
           
          Melia Madrid Princesa
          2,095 reviews
          #65 of 438 hotels in Madrid
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Spa
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • USD 120 - USD 385 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #49 Business Hotel in Madrid
          • #73 Luxury Hotel in Madrid
          • #76 Romantic Hotel in Madrid
          • #133 Family Hotel in Madrid
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 342
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Silken Puerta America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Spain >
          • Community of Madrid >
          • Madrid
          • Also Known As
          • Silken Puerta America Madrid
          Add Photo Photos
          Traveller (1759)
          Room & Suite (443)
          Dining (106)
          Pool & Beach (8)
          Hotel & Grounds (1292)
          Bathroom (128)
          Family and Play Areas (4)
          Business Centre & Event Rooms (1)
          Nearby
          Abba Madrid Hotel
          535 reviews
          .30 km away
           
          AC Hotel Avenida de America
          456 reviews
          .36 km away
           
          Olano Hotel
          11 reviews
          .50 km away
           
          Sercotel Hotel Togumar
          295 reviews
          .41 km away
           
          Nearby Restaurants
          Vila Brasil
          364 reviews
          .21 km away
          Restaurante Rias Bajas
          150 reviews
          .23 km away
          Lagrimas Negras
          232 reviews
          .01 km away
          La Bodega
          53 reviews
          .22 km away
          Nearby Attractions
          Action House Room Escape
          55 reviews
          .63 km away
          Houdini
          59 reviews
          .75 km away
          Vedetta Lounge & Music Bar
          16 reviews
          .76 km away
          SkyNight Bar
          29 reviews
          .04 km away
          Questions & AnswersAsk a question
          Kevineh12
          Hi, can you advise me if the swimming pool is outside. Thanks
          2 August 2016|
          Answer Show all 6 answers
          Response from mikeymaki | Reviewed this property |
          It's next to the fitness area on the top floor, and enclosed. The bar is across the hall in case you decide to swim while impaired.
          1
          Vote
          joshlpgilbert
          I would like to know how to contact the hotel about shuttle service from airport to hotel and back when trip is finished ..
          18 April 2016|
          Answer Show all 3 answers
          Response from Harry A | Reviewed this property |
          We had the same problem. We e-mailed and they did not answer. They do have a shuttle but they only collect from the airport a few times a day. We ended up getting the bus from the airport. Just outside the terminal a blue... More
          0
          Votes
          lynzy81
          Hi,How far is the Real Madrid geound from the hotel also is there many bars/restaurants near by? Thanks
          13 April 2016|
          Answer Show all 2 answers
          Response from 7dust | Reviewed this property |
          Santiago Bernabeu is approximately 3 km from the hotel. There are a few restaurants/bars nearby, but not too many.
          0
          Votes
          Room Tips
          "Do some Check which architect designed the floor then pick a room"
          Read review
          "Don't go above 2nd floor if your not good with heights"
          Read review
          "Read the instructions for the electric window blinds!"
          Read review
          "the black rooms with the beautiful bathroom"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing