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Hotel Puerta America

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Traveller (2070)
Room & Suite (929)
Dining (115)
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Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“silken puerta”(32 reviews)
“round bed”(23 reviews)
“zaha hadid”(22 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,884)
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1,032 results
Traveller rating
429
405
127
47
24
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Time of year
LanguageEnglish
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429
405
127
47
24
Show reviews that mention
All reviewssilken puertaround bedzaha hadidspace ageron aradinteresting hoteljean nouvelwooden bathtop floordesigner hotelcity centresteam roomgreat designroom servicestar hotelrooftop barmetro station
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1 - 5 of 1,032 reviews
Reviewed 5 days ago via mobile

I traveled to this hotel with my 11 year old son as a special trip for him in March. The hotel by far exceeded our expectations! We were collected at the airport by the hotel shuttle which took around 20 mins to get to the...More

Thank Amanda A
Reviewed 1 week ago

I was staying in Zoha Hadid designed room which had space feeling. It was totally new experience for me. The quality of the breakfast was super. One of the freshest and tasty foods that you can imagine. Hotel location is a little bit far from...More

Thank Atapi
Reviewed 2 weeks ago

Fantastic hotel with a different themed floor on each level. Worth the visit as least once. Downside is location. The beds were the best I have ever experienced in a hotel. The staff was professional and excellent too! Would recommend that you check out a...More

Thank merissaauburn
Response from Vanessa A, Coordinadora Ejecutiva at Hotel Puerta AmericaResponded 2 weeks ago

Dear Merissaauburn, Thank you very much for your excellent review. We are delighted to hear about your satisfaction and hope to have the pleasure to welcome you again. Kind regards

Reviewed 2 weeks ago

Spending a night or few is an incredible experience! Comfy, design, with a different atmosphere at each floor, I highly recommend you to try this hotel, even for one night! I'll come back next time there, no doubt!More

Thank Selim H
Response from Vanessa A, Executive Assistant at Hotel Puerta AmericaResponded 2 weeks ago

Dear Selim H Thank you very much for your excellent review. We are delighted to hear we are your favorite hotel in the city and about your satisfaction. We hope to have the pleasure to welcome you again, and again, and again... Thanks for your...More

Reviewed 3 weeks ago

Need a change of scenery ? Then this hotel is definitely for you. Great design hotel, not too far from the airport, with a shuttle service, if available: every floor has its own theme, (definitely worth a visit). The rooms are very well studied with...More

Thank EuropeAnonymous
Response from Vanessa A, Executive Assistant at Hotel Puerta AmericaResponded 2 weeks ago

Dear EuropeAnonymous, We are delighted to know that our designs have surprised you. Certainly out of the routine. Thank you for your mention to our staff. We will take in consideration your comments regarding the breakfast. Thank you for your time. We hope to have...More

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Most Booked Properties in Madrid
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 96 - USD 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Madrid
#76 Romantic Hotel in Madrid
#91 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 96 - USD 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Madrid
#76 Romantic Hotel in Madrid
#91 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (2070)
Room & Suite (929)
Dining (115)
Pool & Beach (8)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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william h
5 May 2018|
AnswerShow all 2 answers
Response from JellyBaby24 | Reviewed this property |
I dont think anyone on tripadvisor can answer this, you had best phone the hotel.
0
Votes
molliedavis
28 April 2018|
AnswerShow all 2 answers
Response from Vanessa A | Property representative |
Dear Molliedavis, Thank you for having us in mind and for your contact. After the renovation works last year, the indoor pool was replaced by our restaurant THE OBSERVATORY an original gastronomic space that astonishes for... More
0
Votes
Google Translation
Room Tips
"I was in 127"
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"There is so much variety in the design of each floor. It is worth taking the time to select the floor you..."
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"Pre Book the Zaha Hadid Room way in advance....."
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"Each floor has different room concept; select one which suits your taste."
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