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Petit Palace Alcala

814 reviews
#113 of 440 Hotels in Madrid
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Traveller (200)
Room & Suite (135)
Dining (89)
Overview
  • Excellent35%
  • Very good41%
  • Average14%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Concierge
Pets Allowed
4.0 Star Hotel
All hotel details
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (814)Write a Review
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78
68
29
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14
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LanguageEnglish
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78
68
29
26
14
Show reviews that mention
All reviewssevilla metro stationairport bus stopgreat locationbed was very comfortablewalking distancebreakfast room isrecommend this hotelpuerta del solhotel staffhotel is perfectfront desk staffhotel is locatedplaza mayorrooms are smallwi ficity breakstayed nights
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1 - 5 of 215 reviews
Reviewed 4 days ago via mobile

This hotel extremely good located - Sol, Grand via, Santa Anna just several minutes walking. Excellent breakfast to start the day with. Very helpful staff. The room had unpleasant odor. There is no heating - only AC. The overall impression is average+.More

Thank Alexey S
Response from Noelia C, Front Office Manager at Petit Palace AlcalaResponded 2 days ago

Dear Alexey S, Thank you very much for your great review about our hotel. We are glad you enjoyed your stay and you found your room proper and the facilities inside made your days here comfotable. About the location, as you say, we have nearby...More

Reviewed 1 week ago

The location of this hotel cannot be beat! It's walking distance to the local metro, all the local buses, and Plaza del Sol, which is one of the pick-up locations for the Madrid City Tour. The hotel is unassuming, relatively simple, but the staff super...More

Thank gutentuf
Response from Noelia C, Front Office Manager at Petit Palace AlcalaResponded 2 days ago

Dear Gutentuf, All the staff that is part of the Petit Palace Alcalá hotel, we want to thank you for the great assessment you make about our establishment in the Tripadviasor community. We are happy to know that both our perfect location, and our personalized...More

Reviewed 2 weeks ago

Really? A hotel room without a window? Well, they would probably claim that there was a window - it was in a pokey little corridor to the side which was full of bunk beds. All in all a rather horrible little jail cell!More

Thank Nick B
Response from Ana B, Manager at Petit Palace AlcalaResponded 2 weeks ago

Dear Nick B, First of all, thank you very much for your time with us and also for using your time to point about our hotel. We do apologize that we did not meet your expectations. We always try to give a different experience to...More

Reviewed 3 weeks ago

Clean rooms. Near all the most seeing locations. Professional, helpful and friendly staff. Comfortable beds. Free safe in the room. We would definitely come back, to the same hotel. Breakfest with a view. Free wifi access. Roomservice. Everything you need.More

Review collected in partnership with this hotel
Thank sandrasQ8233WK
Response from Noelia C, Front Office Manager at Petit Palace AlcalaResponded 3 weeks ago

Dear sandrasQ8233WK, All the staff that is part of the Petit Palace Alcalá hotel, we want to thank you for the great assessment you make about our establishment in the Tripadviasor community. We are happy to know that both our perfect location, and our personalized...More

Reviewed 4 weeks ago

I'm really satisfied with this hotel. Subway station is very close and front staffs are really kind and nice. Room is very clean and breakfast is also good~! If I will visit Madrid again, I will choose this hotel again.More

Review collected in partnership with this hotel
Thank jambo234
Response from Noelia C, General Manager at Petit Palace AlcalaResponded 3 weeks ago

Dear jambo234, Thank you very much for your great review about our hotel. We are glad you enjoyed your stay and you found your room proper and the facilities inside made your days here comfotable. About the location, as you say, we have nearby restaurants...More

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Traveller (200)
Room & Suite (135)
Dining (89)
Hotel & Grounds (140)
Bathroom (18)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Minibar
Things to do
Bar/Lounge
Details
Price range
USD 96 - USD 255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 96 - USD 255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
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