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Aparthotel Serrano Recoletos

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Traveller (73)
Room & Suite (191)
Dining (7)
Overview
Hotel website
E-mail hotel
Calle Villanueva 2, 28001 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
Kitchenette
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Aparthotel Serrano Recoletos
Special Price: 10% off room rate
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)
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1 - 5 of 43 reviews
Reviewed 2 weeks ago via mobile

We arrived at the hotel and they were remodeling the lobby. The place was full of dust. It took 30 minutes to give us our suite, the lobby was hot. We went to our suite and it stank of disinfectant. It was horrible and as...More

Thank lrbap1955
Reviewed 3 weeks ago via mobile

Air conditioning and phone didn’t work the entire time, had hot water one day but not the next, continental breakfast not worth it. Staff didn’t care of the issues and were down right rude. People’s dogs urinated in the hallway and nobody cleaned.

Thank Kim C
Reviewed 10 August 2018 via mobile

This hotel is located within walking distance to a lot of Madrid attractions, including one of the major train/subway station so getting around the city for the day is easy. The hotel itself is mid range price so don’t expect the luxury price amenities but,...More

Thank CarmenV3
Reviewed 21 June 2018

We arrived at this place on a hot summer night to be told that aircon had died last week! And they had no idea when it would be fixed AND if we did not like it ...there was the door! Have never encounter rudeness like...More

Thank 137Diana137
Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded 25 June 2018

Dear guest, We are very sorry that you had such a bad impression of our establishment. Last weekend we had a critical problem with the air conditioning, the tecnical try to fix but unfortunately it was not possible and the only solution was change completly...More

Reviewed 20 June 2018 via mobile

Got stuck in elevator 1hr, air conditioning does not work rooms are saunas, wifi is trash disconnects all the time. The only good thing its the location, room service only makes your bed do not clean sink or glasses. Do not stay here if you...More

Thank ThomasTky
Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded 25 June 2018

Dear guest, We are very sorry that you had such a bad impression of our establishment. Last weekend we had a critical problem with the air conditioning, the tecnical try to fix but unfortunately it was not possible and the only solution was change completly...More

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About
Description
The Aparthotel Serrano Recoletos is a complex of studios and apartments located in the Barrio Salamanca, in the neighborhood with the main stores in the most exclusive area of Madrid, near the National ...More Library and the National Archaeological Museum, with numerous communications by train (station de Recoletos) metro (Serrano and Colon) and bus stops nearby. All studios feature a living room, an equipped kitchen with refrigerators and full bathroom. The apartments have one bedroom, living room, kitchen with fridge and a bathroom, plus all the apartments have been recently refurbished. Available on request microwave, coffee Dolce Gusto, toaster, exercise bike .. Free high-speed WiFi is available in all rooms. Note: The dish has an additional cost of EUR 2.00 Per person / day. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Air Conditioning
Business Centre with Internet Access
Concierge
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Restaurant
Spa
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
132
Price range
USD 98 - USD 175 (Based on Average Rates for a Standard Room)
Also Known As
Apartamentos Recoletos Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
132
Price range
USD 98 - USD 175 (Based on Average Rates for a Standard Room)
Also Known As
Apartamentos Recoletos Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca
Photos
Traveller (73)
Room & Suite (191)
Dining (7)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
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Nearby AttractionsSee all 2,839 attractions in Madrid
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Questions & Answers
Ask a question
Rebecca D
24 March 2017|
Answer
Response from Isabel R | Property representative |
Dear Rebecca. I am sorry but we dont have swimingpool. Best regards.
-1
Votes
Google Translation
Marijookas
23 August 2015|
AnswerShow all 2 answers
Response from Fitz2014 | Reviewed this property |
There is no pool. It is central. When I stayed there, it was undergoing refurbishment and much of it was in a mess. No rom telephones, Escalator service varied. No proper breakfast area. No idea about escalators in Madrid... More
0
Votes
Room Tips
"One with a window"
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"There is a nightclub under one section of the hotel so if you want quiet at night ask for a room away fro the..."
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"apparently rooms on the 4th floor are bigger"
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"don't go if you want to rest"
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