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Petit Palace Triball

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#76 of 446 Hotels in Madrid
Certificate of Excellence
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591 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Marietta, Georgia
Reviewed 1 October 2016

The staff was very friendly and helpful. The room was nice and much larger than I was expecting based on my previous trips to Europe. The bunk beds were perfect for my daughters who are not used to sharing a bed with each other. The room was clean and they were very focused on the customer's comfort. It was a...

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Helpful?
1Thank Lori P
Carolina C, General Manager at Petit Palace Triball, responded to this review

Dear Lori P, Thank you very much for post your comments in TripAdvisor. We are really glad to read that your stay was great in our Hotel. Our staff is excellent, thank you for the recognition and the nice comments about us. We are glad that you enjoy also the great location, near to all the interesting touristic places. We...

Jerusalem, Israel
Reviewed 30 September 2016 via mobile

This hotel is clean, with friendly staff (including a Hebrew speaking staff member), and very central. Close to Gran Via metro station, major shopping street and all major attractions, you don't need to use public transportation at all.

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Thank scarlet_snowhite
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Scarlet, Thank you for having stayed at Petit Palace Triball and for sharing your experience with all the travellers. We are very glad that you enjoyed our perfect location just in front Gran Vía from where you can enjoy all the city without using the public transport. Thank you for your nice words about our front desk staff, who...

Singapore, Singapore
Reviewed 28 September 2016

The staff are simply wonderful. They take every effort to make our stay pleasant and attended to all our requests and questions - recommendations for restaurants, booking taxis, tours, etc. To note - there is usually only staff at the reception and you have to be patient. The location is fantastic, just off the main shopping street but very quiet....

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Helpful?
Thank JY2012
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear guest, Thank you for leaving your commentaries about your experience at Petit Palace Triball. First of all, thank you for your nice words about our staff at the front desk. We like to bring our guests all our help and maybe sometimes it takes more time than usual, so sorry for the inconveniences if sometimes you had to wait....

Goole, United Kingdom
Reviewed 23 September 2016

A great location right on Gran Via. From the moment of arrival things could not have gone better at the hotel, the staff on reception were helpful, friendly and very professional. We were allocated a room on the second floor, the lifts (2) did what they are supposed to. our room was plenty big enough, with clothes hanging space and...

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Helpful?
Thank 5188amanda
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear guest, Thank you for this detailed review about your stay at the hotel. There is nothing more important than knowing that all couldn´t have gone better. This is our best result to an effort done daily and we are very happy for having exceed your expectations. We will continue working hardly to mantain this level and we hope that...

Sydney, New South Wales, Australia
Reviewed 20 September 2016

We took a taxi to come to this hotel since it located quite far away from train station. But everything else are just nearby. You can really enjoy and live Madrid from this hotel, from early morning to late evening. Restaurants, shops, tourist attractions...etc. all within walking distance.

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Thank MachCX
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Mach, Thank you for sharing your experience with us on TripAdvisor. We have two main train stations in Madrid (Chamartín and Atocha) and the farest by taxi is 15 minutes located. But then, as you say, you don´t need any public transport to enjoy the city. Thank you for choosing Petit Palace Triball for this stay in Madrid and...

Gibraltar
Reviewed 20 September 2016 via mobile

Great 3* hotel in the heart of Madrid. Just changed name from Petit Palace Italia. Location for shopping is excellent, especially if you love Primark and H&M. Polite staff, rooms just received new 46 inch TV. Spacious shower. Just off Gran Via (Main Street) on a side street but literally 20 footsteps away from it. (see photo) You can just...

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Helpful?
Thank MonsCalpe
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear MonsCalpe, Thank you for having stayed at Petit Palace Triball and for leaving this commentarie about the hotel. We are very glad that you could enjoy our incredible situation just next to Gran Via and to the main shops, restaurants and most important touristic places in Madrid. As you perfectly explain, we have changed this week all our tvs...

Jerusalem, Israel
Reviewed 12 September 2016

Over all had a great experience in this hotel. Clean, friendly staff and with the best location in Madrid. My second time there and it was just as good as the first. The only minor problem I had is that I booked the hotel through their website because they suggested a few "benefits" for the ones booking through the web...

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Thank rotemzemach
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Rotem, Thank you for choosing us again for your second trip in Madrid. This is the best signal that you enjoyed the hotel and this is very important for us. As you explain, on our website we offer that benefits and we really apologyze if we didn´t realize the first time when you asked for the mifi and we...

Israel
Reviewed 10 September 2016

The location of the hotel is excellent - few steps from the Gran Via - the main street of Madrid. Close to stores, bars, restaurants and important sites to visit. Our room was exactly as in the pictures - clean and tidy. The breakfast was very diverse - really good. And above all - the staff was amazing - helped...

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Thank Ido G
Leticia G, Director de Recepción at Petit Palace Triball, responded to this review

Dear Ido, First of all, thank you for choosing us for your last trip to Madrid. As you perfectly explain, the hotel is just in front the main Gran Via, from where you can visit the most important touristic places, a lot of restaurants, theatres and all the interesting things to do in Madrid. Thank you for your nice words...

Copenhagen, Denmark
Reviewed 10 September 2016

Very nice people. Good rooms with all you need. Internet is working without any problems, streamed net flex and play game at the same time. Cleaning standart is great. Breakfast is really good and gives you a solid ballast for a day in this great city. Absolutlly at hotel to come back to :-)

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Thank T0urbike
Leticia G, Director de Recepción at Petit Palace Triball, responded to this review

Dear guest, Thank you for sharing your experience at Petit Palace Triball. We are very glad to check that you enjoyed our location, just one minute walking from Gran Vía to enjoy the city. Also about the rooms and cleaning service, which is one of the most important points of the hotel. For last summer, we put new fresh products...

Wellington, New Zealand
Reviewed 6 September 2016 via mobile

My family and I loved staying here: incredible location (close to everything), beautiful staff (friendly and helpful), great rooms (comfortable beds and air con - great in 38 degree heat) and value for money. I would definitely stay here again! In particular I want to thank the staff who were just so lovely and were quick to make us feel...

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Helpful?
Thank Emma B
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Emma, Thank you for having stayed with us at Petit Palace Triball and for sharing this incredible review about us! For us the most important thing is making you feel at home and we are very satisfied for having made it with you and all your family. Apart of this, we are very glad that you could enjoy our...

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Staying in Malasana

Neighbourhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Petit Palace triball has been entirely renovated and transformed into a modern 3-star hotel, with the latest services and equipment and the most innovative technology making it one of the best hotels in the heart of Madrid. The hotel, which is both elegantly furnished and well equipped, offers all types of commodities and installations, like hydro-massage showers, free safety boxes, free Wi-fi Premium connection and Free use of Ipad (subject to availability). All rooms are stylish and comfortable, with the latest in advanced technologies. We will be more than happy to attend your special requests (bed type, room views, special bedding for pets...) The staff is friendly and helpful and will be more than happy to inform you on the best restaurants, shopping and places to visit. Amongst other free services, the hotel offers free WIFI connection throughout the building and free bicycles rent (subject to availability). A luminous meeting room with exterior views is available with free Internet connection (please contact the hotel for more details) and two free Internet points are to be found in the hall, making your stay in the Petit Place Triball ideal for business and vacation travellers. ... more   less 

Additional Information about Petit Palace Triball

Address: Calle Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain (Formerly Petit Palace Italia)
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: $112 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Triball 3*
Number of rooms: 61
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Also Known As:
Petit Palace Italia Madrid
Petit Palace Italia Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Triball staff and other travellers.
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Questions? Get answers from Petit Palace Triball staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room looked over the street on the other side of which is a massive building site. There was no problem with noise though.”
 of 5 bubbles ABroach, 13 Oct 2016 | Read review
“I guess the higher up, there are 5 floors, the quieter it would be but we didn't notice any noise.”
 of 5 bubbles 5188amanda, 23 Sep 2016 | Read review
“Choose a room facing the Gran Via..its stunning and not loud at all.”
 of 5 bubbles rotemzemach, 12 Sep 2016 | Read review
“Rooms which are parallel to the Gran Via are very quiet”
 of 5 bubbles idogreen1, 10 Sep 2016 | Read review
“Our room was overlooking the main street ( Gran Via) but the noise level was totally acceptable - at night, hardly noticable.”
 of 5 bubbles L8992ZHtomc, 4 Jun 2016 | Read review
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