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Petit Palace Puerta Del Sol

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Petit Palace Puerta Del Sol
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823 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Reviewed 23 February 2017 via mobile

I booked this hotel for a five night stay based entirely on TA reviews and was not disappointed! Choosing a room with a balcony facing out on to El Arenal, I was immediately impressed by the massive king size bed, modern and very clean/fresh furniture and well appointed bathroom. The room was spotlessly clean, towels and linen (including bathrobes) were...

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Helpful?
Thank Gillfluff
MartaHoyosPascual, Owner at Petit Palace Puerta Del Sol, responded to this review

Dear Gillfluff: Thanks for taking the time to provide this great feedback, the whole team is really happy to see that one more time you enjoy your time with us and in Madrid. Hope to see you again in the near future!! Best Regards Marta Hoyos | Hotel General Manager marta.hoyos@petitpalace.com

Reviewed 17 February 2017

Very kind and pleasant handling of the check-in, even though it was after midnight, due to delayed flight. All the staff at the hotel are very polite and do their best to help you. Even those who do speak English very well. Breakfast buffet very good, especially the verity of different fresh made juices.

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Helpful?
Thank Hans P
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Hans: Thank you for choosing us and for the grate review of our hotel. We are gald to know that you enjoyed and our staff offered you a grate stay. Hope to welcome you back very soon. Sincerely

A TripAdvisor Member
1 review
Reviewed 16 February 2017 via mobile

The hotel was great, it was centrally located,my family and I could walk everywhere we wanted to go. Like Plaza Mayor, El Palacio Real, El Museo del Prado, among others.. The staff was friendly and helpful when we needed any help. The room was big and comfortable, I will definitely stay here again whenever I return to Madrid!

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Helpful?
Thank A TripAdvisor Member
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear guest: Thank you for sharing you opinion with other users of Tripadvisor and for the grate review of our hotel. We are glad to know that thanks our location and our staff you enjoyed your stay with us. Hope to welcome you back very soon. Sincerely

Haifa Israel
Reviewed 15 February 2017 via mobile

Small hotel. In THE center of Madrid. Minutes walk to Plaza Mayor, Grand Via. Staff very freindly. Clean modern look rooms. A good breakfast. Worm and cold food. . Good valu for your money. We enjoyed every moment.

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Helpful?
Thank Daniela B
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Daniela: Thank you for choosin us and for the grate review of our hotel. We are glad to know that you enjoyed in our hotel thanks our location, our romos and the staff. Hope to welcome you back very soon. Sincerely

Sofia, Bulgaria
Reviewed 11 February 2017

The hotel is with perfect location in the heart of the city, very clean and neat. Offering very good breakfast. Staff is proffesional, efficient and friendly. I do recomend it for a pleasant stay in Madrid.

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Thank volen2017
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear guest: Thank for for choosing our hote during your stay and for sharing your opinion. We are glad to know that you enjoyed your stary in our hotel and we are really happy to read that you recommend us. Hope to welcome you back very soon. Sincerely

Heerenveen, The Netherlands
Reviewed 18 January 2017 via mobile

in the middle of the centre, clean, neat and good service. Close to best restaurants. Taxi costs from airport 30 euro. and I do not like that I have to put in 200 signs to get this send. Still some to go. Yes done!

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Helpful?
Thank Safmaf
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Safmaf: Thank you very much for the grate review of our hotel. We are glad to know that you enjoy your stay with us and hope to see you back very son. Sincerely

Reviewed 11 January 2017

Hotel really well situated in the town. Near a metro station, shopping streets, opera, puerta del sol, etc... Room was nice, just what we needed. No luxury but all comodities. The funny thing is the glass door for the bathroom, which is a bit see through.

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Helpful?
Thank Adrian T
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Adrian: Than you for choosing our hotel and for sharing you opinion in Tripadvisor. We are glad to know that you enjoy your stay like our room an location even thought the door for the bathroom did not like. Your opinion is very important for us so, we will take into consider it for future renewals. Hope to welcome...

wicklow
Reviewed 3 January 2017

My sister and I stayed for 3 nights at the beginning of December. The hotel staff are so pleasant and welcoming, breakfast was amazing and the lady in the breakfast room was pleasant and cheerful. I would highly recommend this hotel for its location and helpful and efficient staff. Thank you and I look forward to my next trip.

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Helpful?
Thank dympnaWicklow
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear guest: Thank you very much for the great review of our hotel. We are very happy to know that you and your sister enjoyed your stay with us thanks our location and our staff and we hope to see you back very soon. Sincerely

Reviewed 29 December 2016 via mobile

I would recommend this place who come to Madrid to spend their time outside the hotel. This one is good for having some rest and that's it. Chose it for its location-the very city center, everything is close

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Thank polinapolina11
Pilar M, Front desk manager at Petit Palace Puerta Del Sol, responded to this review

Dear guest; Thank you for your review and for letting us know you will recommend our hotel. We are more than happy knowing we were part of a great experience. I hope to be able to welcome you back very soon. Warm regards. Pilar Mendoza Front desk manager

Singapore, Singapore
Reviewed 19 December 2016 via mobile

Great location and I requested for the balcony view. It is definitely noisy, but I forgot about it after a while and it was nice to see the bustle from my window. The rooms are simple and comfortable, but the location makes it really easy, be it to the airport or getting around when I was in Madrid.

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1Thank Fionna T
Pilar M, Front dek manager at Petit Palace Puerta Del Sol, responded to this review

Dear guest; Thank you fo ryour interest and for your great review. We are more tan happy knowing we were part of a great experience and hope to be able to welcome you back very soon. Warm regards. Pilar Mendoza. Front desk manager.

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Petit Palace Puerta del Sol is a hotel in the Puerta del Sol of Madrid, with an ancient XIX century facade, perfectly combining innovation and tradition. Relax in a comfortable hotel nearby the Puerta del Sol, Madrid, with a large range of services: Free Wifi, press, breakfasts. ... more   less 

Additional Information about Petit Palace Puerta Del Sol

Address: Calle Arenal 4, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: $127 - $638 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Puerta Del Sol 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Petit Palace Puerta Del Sol Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Puerta Del Sol staff and other travellers.
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Questions? Get answers from Petit Palace Puerta Del Sol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Next to a Metro”
ComedyBigDave, 25 Apr 2017 | Read review
“It is not possible to drive up to the hotel.A walk of 100-200 meters to nearest taxi drop of or pickup.”
, 17 Feb 2017 | Read review
“The toilet is a see-through toilet, that is it does not have a proper door.”
442gloriak, 12 Dec 2016 | Read review
“Choose a rear room to avoid the noisy street scene at night”
Fastenyourbelt, 29 Nov 2016 | Read review
“choose the lower floors and far from the elevators”
mansleg, 8 Nov 2016 | Read review
5 of 5