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Petit Palace Puerta Del Sol

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Traveller (308)
Room & Suite (343)
Dining (54)
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Overview
  • Excellent35%
  • Very good44%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“puerta del sol”(58 reviews)
“great location”(57 reviews)
“la mallorquina”(3 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Concierge
Wheelchair Access
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,104)
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89
113
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21
14
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All reviewspuerta del solgreat locationla mallorquinanice and clean hotela lot of noisethe heart of the citystreet noiserooms are modernglass doorsan miguel marketgreat showerwalking distancethin wallshop on hopfamily roommain sightssmall hotel
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11 - 15 of 279 reviews
Reviewed 7 March 2018 via mobile

Hotel was really neat and rooms were modern. Also in breakfast there were options for vegetarians as myself and vegan alternatives as well which is really great! Also the location was good near Sol and Opera, the street was busy and some of the noises...More

Thank Meiju H
Response from Leticia G, Front Desk Manager at Petit Palace Puerta Del SolResponded 9 March 2018

Dear Meiju, first of all, many thanks for your great review! It is so important to receive your feedback! We are glad to know you have enjoyed your stay! We have added a "healthy" corner to complete our breakfast and there you can find many...More

Reviewed 3 March 2018

This hotel had an excellent location, right at Puerta Del Sol. Breakfast was also very good, with a large variety in general and plenty of healthy things to choose from. The room was a little small but that's normal when you are in the heart...More

Thank Elid01
Response from Leticia G, Front Desk Manager at Petit Palace Puerta Del SolResponded 8 March 2018

Dear Elid, Thank you very much for choosing our Hotel and sending your feedback. We are pleased to know that we meet your expectations and that you were especially satisfied with our location, facilities and breakfast service. As you mention, we are located in a...More

Reviewed 2 March 2018

I really recommend this hotel. I think I did get a small room, which had a pillar right in the middle of it, but the bed was really comfortable and the bathroom was spotless. Excellent housekeeping! Breakfast was fantastic and even had a section for...More

Thank Ali_Abdulhussain
Response from Leticia G, Front Desk Manager at Petit Palace Puerta Del SolResponded 8 March 2018

Dear Ali Abdulhussain, Thank you for your comments. We are happy to know that we met your expectations, our guest’s satisfaction is our objective. We are very glad you have enjoyed our cleaning service and our breakfast, we have introduce "superfoods" and healthy options not...More

Reviewed 25 February 2018

The location is wonderful but the room we had was so small! Although the heating was off the temperature in the room was very high. The receptionist told us that the air conditioning doesn't work at all. The entrance hall of the hotel was dirty...More

Thank Cris443
Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 27 February 2018

Dear Cris, Thank you very much for choosing Petit Palace Puerta del Sol Hotel and sending your feedback. We regret, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each...More

Reviewed 25 February 2018

This hotel has a superb location only a 2 minutes walk from Puerta del Sol and the metro. Plaza Mayor is only a 5 minuts walk from the hotel as well. The rooms are small but nice and clean. The bathrooms looks like the recently...More

Thank Christina T
Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 27 February 2018

Dear Christina, Thank you for your comments. We are happy to know that we met your expectations, our guest’s satisfaction is our objective. We are glad to hear you have enjoyed our romos, bathrooms and breakfast service, where our customers can choose from a grate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
USD 123 - USD 320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 123 - USD 320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (308)
Room & Suite (343)
Dining (54)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
ladybug3212017
30 July 2017|
AnswerShow all 3 answers
Response from Luis Francisco C | Reviewed this property |
The bathroom doors are fully frosted. As well as the one surrounding wall to the bathroom. It's a bit of an odd feeling though. I'd still suggest staying at a higher end hotel. My experience wasn't all that satisfactory.
0
Votes
Lydia R
4 June 2016|
AnswerShow all 4 answers
Response from Leticia G | Property representative |
Dear all: Thank your for taking your time to share your opinion about Petit Palace Puerta del Sol. H R, in all of our rooms there are minibar and air conditioning since April and it depends of the weather but maybe till... More
0
Votes
Google Translation
Tejas_13
15 February 2016|
Answer
Response from Tejas_13 |
I've booked this hotel for family trip, but now worried because of your last two reviews about smell in family rooms and leaks in toilets
0
Votes
Room Tips
"Avoid a corner room--large column takes up a lot of space."
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"Try to get a floor higher up"
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"Ask for a higher floor less noise."
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"Best location"
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