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Iberostar Las Letras Gran Via

Expedia.comUSD 246*
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#46 of 438 Hotels in Madrid
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Iberostar Las Letras Gran Via
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1,543 Reviews from our TripAdvisor Community

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Showing 965: English reviews
London, United Kingdom
Reviewed 19 April 2017

Booked Madrid as a surprise holiday for my partners 30th Birthday and it was amazing. This hotel was lovely, i had paid for the junior suite with our own Jacuzzi on the balcony and it was well worth it! The views were lovely being on the 6th floor and was a little sun trap on the balcony! Great location near...

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Helpful?
Thank Billie L
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Billie, We would like to take this opportunity to thank you very much for your friendly review and at the same time for the very helpful assessment of IBEROSTAR Las Letras Gran Via. It is very pleasing to know that our strong service concept was evident during your stay as our daily efforts are geared towards creating the quality...

Reviewed 18 April 2017 via mobile

Me and my wife stayed in Iberostar Las Letras Gran Via hotel between 29/3/17 and 02/4/17.We would like to thank everybody at the hotel for their kindness, friendliness and hospitality they showed to me and my wife, during our first time stay in Madrid! Perfect location, easy to find and exactly in the center of the city . The staff...

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Helpful?
Thank Δημήτρης Α
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Δημήτρης, We thank you for taking the time to share this wonderful impression of your stay at IBEROSTAR Las Letras Gran Via. It is of major importance to us that our guests appreciate our well thought-out holiday concept. Our day to day efforts are to guarantee our guests can experience the highest levels of comfort in a really pleasant...

Novi, Michigan
Reviewed 17 April 2017

We were very pleased with our stay at the Iberostar! The location was excellent for sight seeing. Close to the metro and good wifi. The rooms were nice-better than they looked online and were a decent size. We had an enclosed balcony overlooking the Gran Via. The bathroom was a decent size even considering that we had 3 people in...

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Helpful?
Thank sharonbQ7070AK
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Sharon, We want first of all that you know we are really pleased that you had such an excellent holiday with us at IBEROSTAR Las Letras Gran Via and we want to thank you for choosing Tripadvisor as your method for sharing your experience with others. Our staff will be particularly pleased by your praise, the entire team is...

Reviewed 17 April 2017 via mobile

I've stayed at this hotel three times in the last two years; and I really love it. I love the staff who are warm and friendly and knowledgeable. I love the building, the views from rooms and the rooftop and also the breakfast is just the best. It's a super convenient location to walk to museums and gardens; and though...

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Helpful?
Thank Olivia R
miami fl
Reviewed 16 April 2017

While the decor is the rooms are simple, this is a good hotel in a great location. It's in walking distance to just about everything. The staff were friendly and helpful. The buffet breakfast was excellent and worth including when you book the hotel. I would stay there again

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Thank salmiami
Athens, Greece
Reviewed 5 April 2017

Great location, spacy rooms, friendly staff. Very good room service for the morning coffee. We definitely recommend it especially when you visit the city for the first time. Rooms facing Gran Via a bit noisy.

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Helpful?
Thank MICHALISIM
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, It has been an absolute pleasure to read this great review of your recent stay with us at IBEROSTAR Las Letras Gran Via and we really appreciate that you took the time to write and share it with us and the Tripadvisor community. We would like to consider all aspects to create an environment for our guests that...

Cornelius, North Carolina
Reviewed 3 April 2017

I stayed at Iberostar for 2 nights just after Christmas with my daughter and we loved it!! I would highly recommend the junior suite with the jacuzzi on the balcony. We had such a beautiful view of the city. The hotel staff was super nice and accomodating when I wanted to increase the temperature of the jacuzzi. Also, the front...

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Helpful?
Thank Diane G
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Diane, We would like first and foremost to thank you for choosing IBEROSTAR Las Letras Gran Via for your recent vacation to Madrid and also for making the effort to share your opinion with us and the community of Tripadvisor. Every day is a new challenge for IBEROSTAR based on our passion for providing our guests an environment similar...

Reviewed 2 April 2017 via mobile

+ location and size of the superior rooms. Good quality breakfast, nice staff. Perfect visit the city with and for shopping - bed and pillows should be improved. Back pain at the end of the stay Few choices in the menu of the restaurant

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Helpful?
Thank Aijki
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Aijki, We are very pleased to read that you had such a pleasant time in our hospitality at IBEROSTAR Las Letras Gran Via and want to thank you for using Tripadvisor to share your experience with others. Our highly-skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes...

Saint Louis, Missouri
Reviewed 1 April 2017

This hotel is located in a perfect location for walking around Madrid. Easy to get to many of the popular places to see as well as shopping, and plenty of restaurants. Staff was helpful and nice. Especially loved the lounge area for drinks and meeting other people in our group. Rooms were nice, but definitely need to ask for a...

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Helpful?
Thank Jdzan
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, Your review of IBEROSTAR Las Letras Gran Via is very much appreciated. We are always very happy to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 20 March 2017 via mobile

Been meaning to write a review for years. Went there for business with another colleague. She got a great room with views. I got a room with no windows and a view of the elevator inside. The most depressing room i have ever seen. Avoid.

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2Thank A TripAdvisor Member
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We are very disappointed to read the details of your recent business trip with us at IBEROSTAR Las Letras Gran Via and although an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. As we are sure you are aware, we have many different room types at...

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05/06/2017 06/06/2017
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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Literature can be found in every corner of the IBEROSTAR Las Letras Gran Via and, just like your favourite book, it will whisk you away from the moment you arrive. Literary quotes adorn the walls of its rooms and famous writers have used its library to write and present their stories and novels. From A to Z, we’ll tell you the story of this hotel on Madrid’s Gran Via. A is for Anti-stress. That’s the essence of our hotel rooms. Take your pick from rooms with a whirlpool bath, with strawberries and cava for a romantic getaway, with views of the Gran Via,… and even rooms with two terraces! Room service is available for all rooms, and you can also choose the pillow that’s perfect for you. D is for Delicious. Quinoa croquettes, flame-grilled skate with salmorejo, grilled Iberian pork shoulder loin, steak tartare… Whether you enjoy our dishes in the loft, in our modern space with an open kitchen or at street level, the dishes from the restaurants at the IBEROSTAR Las Letras Gran Via will leave you searching for words. G is for Glamour. Presentations from renowned brands, cultural events, awards and fashion galas… This hotel is one of the most centrally located in all of Madrid, and its versatile spaces are perfect for organising your events, including your wedding! Y is for You. If you’d like to clear your mind with a quick cardio session or by putting in a few miles on the exercise bike, our 24-hour fitness centre is waiting for you. We also have nutritionists and a personal trainer on hand to help you reach all of your fitness goals. P is for Pet Friendly. Holidays just aren’t the same without the furry members of your family. So bring them along! For a small supplement, you can book a room with a balcony or terrace, along with little extras including a special bed and water and food bowls. Just like we do for you, we’ll make sure your pet has everything it needs. M is for Madrileno. “Madrilenos” are those who are born and bred in this capital city. Feel like a local and weave in and out of the narrow streets that lead to the Plaza Mayor, grab a calamari sandwich for lunch, take a stroll through Retiro Park or spend a Sunday at the Rastro, the city’s largest street market. ... more   less 

Additional Information about Iberostar Las Letras Gran Via

Address: Calle Gran Via 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: $95 - $602 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Las Letras Gran Via 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
De Las Letras Hotel
De Las Letras Madrid
Hotel De Las Letras Madrid
Hotel Style:
#21 Business Hotel in Madrid
#26 Family Hotel in Madrid
#36 Luxury Hotel in Madrid
#40 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Las Letras Gran Via staff and other travellers.
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Questions? Get answers from Iberostar Las Letras Gran Via staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a first floor room!”
, 16 May 2017 | Read review
“Pay for Jacuzzi rooms on 6th floor! they are worth it!!”
  • Jacuzzi on our balcony
478billiel, 19 Apr 2017 | Read review
“"Fourth floor best with balconies"”
F5783XHstevek, 18 Apr 2017 | Read review
“Avoid rooms facing the Gran Via.”
MICHALISIM, 4 Apr 2017 | Read review
“Jacuzzi rooms are worth it!”
DianeG415, 3 Apr 2017 | Read review
5 of 5
Expedia.com
USD 246* /night
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HotelQuicklyUSD 310
TravelocityUSD 246
AMOMAUSD 302
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Prices are for 1 room, 2 adults
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