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Iberostar Las Letras Gran Via

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#39 of 444 Hotels in Madrid
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Iberostar Las Letras Gran Via
Iberostar Las Letras Gran Via
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1,524 Reviews from our TripAdvisor Community

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Showing 957: English reviews
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Erdenheim, Pennsylvania
Reviewed 2 days ago NEW

I stayed at this hotel tow years ago with my brother and when I came back to Madrid I couldn't choose another. I stayed her at the beginning of my trip for a few days and then one last night. I cant say enough good things about this hotel. A hotel is just a building, but the staff at this...

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Helpful?
Thank Peter S
London, United Kingdom
Reviewed 4 days ago NEW

Booked Madrid as a surprise holiday for my partners 30th Birthday and it was amazing. This hotel was lovely, i had paid for the junior suite with our own Jacuzzi on the balcony and it was well worth it! The views were lovely being on the 6th floor and was a little sun trap on the balcony! Great location near...

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Helpful?
Thank Billie L
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Billie, We would like to take this opportunity to thank you very much for your friendly review and at the same time for the very helpful assessment of IBEROSTAR Las Letras Gran Via. It is very pleasing to know that our strong service concept was evident during your stay as our daily efforts are geared towards creating the quality...

London, United Kingdom
Reviewed 5 days ago NEW

We searched and searched for a good hotel, easy location with safety in mind and central as close as possible to major attractions, food and shopping... We couldn't have picked a better location. For sightseeing, the open top bus stops right outside, so that was an added bonus, as we didn't factor that in. We were no more than 3...

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Helpful?
Thank Steve K
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Steve, We would like to first of all to thank you for your kind review of your recent holiday with us at IBEROSTAR Las Letras Gran Via. Such a friendly review our hotel is of course a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path...

Reviewed 5 days ago NEWvia mobile

Me and my wife stayed in Iberostar Las Letras Gran Via hotel between 29/3/17 and 02/4/17.We would like to thank everybody at the hotel for their kindness, friendliness and hospitality they showed to me and my wife, during our first time stay in Madrid! Perfect location, easy to find and exactly in the center of the city . The staff...

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Helpful?
Thank Δημήτρης Α
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Δημήτρης, We thank you for taking the time to share this wonderful impression of your stay at IBEROSTAR Las Letras Gran Via. It is of major importance to us that our guests appreciate our well thought-out holiday concept. Our day to day efforts are to guarantee our guests can experience the highest levels of comfort in a really pleasant...

Novi, Michigan
Reviewed 6 days ago NEW

We were very pleased with our stay at the Iberostar! The location was excellent for sight seeing. Close to the metro and good wifi. The rooms were nice-better than they looked online and were a decent size. We had an enclosed balcony overlooking the Gran Via. The bathroom was a decent size even considering that we had 3 people in...

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Helpful?
Thank sharonbQ7070AK
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Sharon, We want first of all that you know we are really pleased that you had such an excellent holiday with us at IBEROSTAR Las Letras Gran Via and we want to thank you for choosing Tripadvisor as your method for sharing your experience with others. Our staff will be particularly pleased by your praise, the entire team is...

Reviewed 1 week ago NEWvia mobile

I've stayed at this hotel three times in the last two years; and I really love it. I love the staff who are warm and friendly and knowledgeable. I love the building, the views from rooms and the rooftop and also the breakfast is just the best. It's a super convenient location to walk to museums and gardens; and though...

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Helpful?
Thank Olivia R
miami fl
Reviewed 1 week ago

While the decor is the rooms are simple, this is a good hotel in a great location. It's in walking distance to just about everything. The staff were friendly and helpful. The buffet breakfast was excellent and worth including when you book the hotel. I would stay there again

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Helpful?
Thank salmiami
Athens, Greece
Reviewed 2 weeks ago

Great location, spacy rooms, friendly staff. Very good room service for the morning coffee. We definitely recommend it especially when you visit the city for the first time. Rooms facing Gran Via a bit noisy.

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Helpful?
Thank MICHALISIM
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, It has been an absolute pleasure to read this great review of your recent stay with us at IBEROSTAR Las Letras Gran Via and we really appreciate that you took the time to write and share it with us and the Tripadvisor community. We would like to consider all aspects to create an environment for our guests that...

Cornelius, North Carolina
Reviewed 2 weeks ago

I stayed at Iberostar for 2 nights just after Christmas with my daughter and we loved it!! I would highly recommend the junior suite with the jacuzzi on the balcony. We had such a beautiful view of the city. The hotel staff was super nice and accomodating when I wanted to increase the temperature of the jacuzzi. Also, the front...

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Helpful?
Thank Diane G
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Diane, We would like first and foremost to thank you for choosing IBEROSTAR Las Letras Gran Via for your recent vacation to Madrid and also for making the effort to share your opinion with us and the community of Tripadvisor. Every day is a new challenge for IBEROSTAR based on our passion for providing our guests an environment similar...

Reviewed 3 weeks ago via mobile

+ location and size of the superior rooms. Good quality breakfast, nice staff. Perfect visit the city with and for shopping - bed and pillows should be improved. Back pain at the end of the stay Few choices in the menu of the restaurant

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Helpful?
Thank Aijki
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Aijki, We are very pleased to read that you had such a pleasant time in our hospitality at IBEROSTAR Las Letras Gran Via and want to thank you for using Tripadvisor to share your experience with others. Our highly-skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes...

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The IBEROSTAR Las Letras Gran Vía is an avant-garde hotel standing on Gran Vía, Madrid. It has the character of a place for literati and seductive services that include informal haute cuisine, guestrooms with terrace whirlpool tub, parking in the area (charge applies) and fitness room, among others. Boasting an excellent location in Madrid, the IBEROSTAR Las Letras Gran Vía makes the perfect base to explore the theatres and musicals on Gran Vía, the museums of the Spanish capital and the nooks and crannies in Barrio de las Letras (Literary Quarter). Stay in a special, charming hotel on Madrid’s Gran Vía. The IBEROSTAR Las Letras Gran Vía is all ready for you. Charming hotel in Madrid: The IBEROSTAR Las Letras Gran Vía Hotel has a pleasant, alluring atmosphere, created by the historical façade of the building, the impressive coffered ceilings, the majestic staircase and the lean décor taking advantage of natural light. Guestrooms for perfect rest: The IBEROSTAR Las Letras Gran Vía Hotel has modern rooms where design is at the service of comfort for a holiday or a business stay in central Madrid. Snug beds, huge windows, whirlpool tub, terrace, and quotes on the walls given by the most outstanding writers and intellectuals. In addition, full room service until 11pm. A culinary hotel on Gran Vía. The IBEROSTAR Las Letras Gran Vía offers scrumptious dining options in a relaxed, carefree atmosphere in the heart of Madrid. The casual haute cuisine you can get at Al Trapo restaurant or Bocablo lounge bar is like a slice of Madrid in your mouth. Ático 11: Located on the seventh floor of the IBEROSTAR Las Letras Gran Vía Hotel, Ático 11 is an exclusive venue on Madrid’s Gran Vía where you can get wonderful views of the city centre’s skyline as you sip a cocktail, grab a bite and listen to DJ music (Available only during the summer season). Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to 3 devices – to use during your stay. Enthusiastic and elegant event planning: The IBEROSTAR Las Letras Gran Vía has several rooms to hold events, corporate meetings, press conferences, interviews, photo shoots, wedding parties and other special celebrations. Contact the hotel’s staff if you are interested in holding your event here. Perfect base to explore Madrid: Given its extraordinary location in Madrid, the IBEROSTAR Las Letras Gran Vía invites guests to explore the main tourist sights in the city: Barrio De Las Letras, Gran Vía, world-class museums like El Prado or the Reina Sofía, theatre shows and musicals on Madrid’s main entertainment thoroughfare. Experience Madrid staying at the IBEROSTAR Las Letras Gran Vía. ... more   less 

Additional Information about Iberostar Las Letras Gran Via

Address: Calle Gran Via 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: $166 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Las Letras Gran Via 4*
Number of rooms: 109
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Also Known As:
De Las Letras Hotel
De Las Letras Madrid
Hotel De Las Letras Madrid
Hotel Style:
#21 Business Hotel in Madrid
#26 Family Hotel in Madrid
#31 Luxury Hotel in Madrid
#40 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Las Letras Gran Via staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for Jacuzzi rooms on 6th floor! they are worth it!!”
  • Jacuzzi on our balcony
478billiel, 19 Apr 2017 | Read review
“"Fourth floor best with balconies"”
F5783XHstevek, 18 Apr 2017 | Read review
“Avoid rooms facing the Gran Via.”
MICHALISIM, 4 Apr 2017 | Read review
“Jacuzzi rooms are worth it!”
DianeG415, 3 Apr 2017 | Read review
“Room overlooking the main street”
LynneChris, 6 Dec 2016 | Read review
5 of 5