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Petit Palace Lealtad Plaza

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#26 of 447 Hotels in Madrid
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Petit Palace Lealtad Plaza
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Showing 366: English reviews
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
Reviewed 27 October 2016

Lovely little hotel, much attention to details. Very friendly and helpful stuff. The best breakfast ever, sweets as well as health food, vegetables and fruits. Pleasant atmosphere and close to great restaurants.

Thank Johanna K
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Johanna Thank you so much for such a sweet and detailed review. We truly appreciate your feedback and your wonderful compliments regardind the service provided. I will be sure to share this with the whole team. I am also pleased to see your comments on our breakfast, as you mentioned is one of the best breakfast ever you will... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016 via mobile

We've been here a few times before and go simply for its location, being right next to the Parque del Retiro. Aside from that, the hotel leaves something to be desired. The free wifi is horrible, basically useless. The rooms are TINY. The heat/ac is seasonal, so when its warm in October in Madrid, too bad for you. The dining... More 

Thank Diana v
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Diana, I would like to thank you first of all for taking a moment to give your opinion about your experience with us. I am very glad that you keep choosing us due to the wonderful location of the hotel, that allows you to have a nice walk through the Retiro Park or all around the center town to... More 

Cheltenham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2016

We chose this hotel for a four day visit to Madrid on the basis of its excellent reports on Tripadvisor and its good location. We are very glad that we did. Our room on the Fifth Floor was reasonably large, attractively furnished and decorated and well equipped with everything we might need and, of course very clean. The bathroom was... More 

Thank Kiacmaz
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dea Guest Thank you so much for sending us your review through TripAdvisor, I am glad to read how it helps other traveller in finding the right hotel so thank you for the trust you have placed in our hotel, by choosing it for your stay. We are very pleased to know that you found our Hotel the perfect location... More 

Miami, Florida
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 October 2016

We would like to first congratulate the Petit Palace Lealtad Plaza for their amazing customer service. Big thanks to Olga, Valeria, Blanca, Laura and Vanessa. Your outstanding service does make a difference and we will return to this beautiful hotel when in Madrid. The breakfast option is great and the facility location is excellent.

Thank JuanSeMiami
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Juan Thanks for your great comment about your experience at Petit Palace Lealtad Plaza, we truly appreciate your positive words regarding our hotel, location and breakfast but what we love the most is to see our customers leave our hotel satisfied with the service provided by our team, it is our goal to make your feel like home, so... More 

Dallas, Texas
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2016

We chose this hotel based on it's location. Places within a 15 min walk or less: the train station, Plaza Puerta del Sol, Prado Museum and El Retiro Park. Room was clean and bigger than I expected and noise level was a minimum. Perfect location for exploring restaurants in and on the way to Plaza Santa. Ana. Front desk staff... More 

Thank kkeith13
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Guest Thank you for taking the time to share your review about your experience at Petit Palace Lealtad Plaza. We are pleased to know our team was helpful and gave you really good recommendations during your stay with us. We hope to see you very soon !! Best regards Tatiana Moya Hotel General Manager More 

Houston, Texas
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 October 2016

This hotel is perfect if you plan on walking to most of the tourist locations in Madrid. It is located in-between the Retiro Park and the Paseo de Prado on a quiet residential street. A huge selection of bars/tapas are just a short walk away, The basic room is small but mostly functional. This is like a lot of European... More 

Thank VS87
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Guest, First of all I would like to thank you for taking a moment to share your opinion about your experience with us. I am glad to know that you have enjoyed the wonderful location of our hotel and, I hope that you had time to see the emblematic places and museums of the surroundings since all of them... More 

Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 October 2016

This hotel is in a quiet street and is in the perfect location for visiting the main art museums in Madrid and the lovely Parque del Buen Retiro. The Prado is a five minute walk away. If you walk just beyond the Plaza de Neptuno there are plenty of bars and restaurants to choose from. The reception area is a... More 

Thank CheltenhamPaul
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Guest Thank you very much for your time to comment your stay with us. I am very happy to read that you were satisfied with the great location of our hotel. As I read, you could enjoyed the museums, the park el Retiro and the restaurants and bars close by; I hope you saw as well the most important... More 

Nashville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 October 2016

Not many hotels make me say, "Awwwww," like I'm describing a puppy, but the Petit Palace Lealtad Plaza does. It wasn't adorable and fuzzy with cute little paws, but it WAS precious in every other way. We were welcomed at the front desk with friendly faces and very helpful suggestions for our one night stop over in Madrid. We had... More 

Thank Cara B
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Cara B I just can have words of gratitude for the opinion that you have shared with all the users. Commentaries like yours are the ones that make us want to keep working as hard and with the same eagerness as we do every day. Our passion is our clients and our aim is making you feel like home.... More 

Worcester, United Kingdom
2 reviews
Reviewed 19 October 2016

Our room was fine if lacking a view and entering into the bathroom was interesting. Blanca and the rest of the staff were excellent! They were everything you could want them to be and more, and made our stay very enjoyable. Thank you, Blanca.

Thank madmaxine2016
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Guest Firstly, I would like to thank you for sharing your opinion I am glad to know that your stay with us has been satisfactory. Standard double rooms in our hotel has interior views, however there is a great variety of rooms including double superior room from which you can enjoy our wonderful views to places such as Retiro... More 

Eastbourne, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2016

From the moment we stepped into the hotel we relaxed. All the staff were polite, friendly and helpful. The hotel was clean and spacious with the benefit of a lovely reading area where free tea and coffee was available. The location could not have been better as we were central to all we wanted to see. Excellent

Thank sparkletrip
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Guest Thank you so much for your kind words, and thank you for sharing your experience here at TripAdvisor. We are pleased to see that you enjoyed and relaxed in our hotel, as you mentioned the location could not be better just a few metres from the Retiro Park. Hope you will visit us again soon! Best Regards Tatiana... More 

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Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Recently opened elegant hotel in the exclusive Paseo del Prado, near Bolsa of Madrid Building, Plaza Neptuno and a few minutes walking from the Prado Museum and Retiro Park. Located in an old reformed buiding. It was built in the early nineteenth century. All rooms are equipped with IPOD station. Free Wifi in all hotel. Free tablets on request.The hotel has 71 elegant rooms spread over five floors and one completely equipped apartment with kitchen include. All rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have free WIFI, IPOD docks, hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). In the restaurant of the Hotel Petit Palace Lealtad Plaza offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy.The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. ... more   less 

Additional Information about Petit Palace Lealtad Plaza

Address: Calle Antonio Maura 5, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado , Retiro
Price Range: $142 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Lealtad Plaza 4*
Number of rooms: 71
Reservation Options:
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Hotel Style:
#20 Luxury Hotel in Madrid
#20 Family Hotel in Madrid
#43 Romantic Hotel in Madrid
#95 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Lealtad Plaza staff and other travellers.
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Questions? Get answers from Petit Palace Lealtad Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do not like/want to open the windows, ask if there will be self-controlled A/C in the room.”
 of 5 bubbles Duke_Singapore, 23 Nov 2016 | Read review
“Hotel has an elevator. We had a room on the inner courtyard. No view but very quiet.”
 of 5 bubbles CTBooker, 5 Nov 2016 | Read review
“Avoid rooms which open directly into a bathroom!!!”
 of 5 bubbles Commonsense17, 30 Oct 2016 | Read review
“Smallest rooms are really small.”
 of 5 bubbles tuomask546, 28 Oct 2016 | Read review
“Rooms around the courts are very Quiet and can be well ventilated.”
 of 5 bubbles johannak463, 27 Oct 2016 | Read review
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