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    Hotel Urban

    Carrera de San Jeronimo, 34, 28014 Madrid, Spain
    011 34 917 87 77 70
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    24/12/2017 25/12/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of USD 245/night.

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    USD 229*
    USD 204*
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    Traveller (701)
    Room & Suite (392)
    Dining (118)
    Overview
    • Excellent65%
    • Very good25%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “glass bar” (110 reviews)
    “derby hotel” (16 reviews)
    “duplex room” (37 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    5.0 Star Hotel
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    Offers from Hotel Urban
    Special Offer: 15% discount
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,055)
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    651 - 655 of 1,205 reviews

    Reviewed 29 May 2014

    The reservation we booked, via expedia, turned out to be exactly one week wrong. Urban said they couldn't help us. Hotels.com/Expedia also said they couldn't help us. Each one referred us to the other, multiple times... each time, however, with the reminder that it was...More

    Thank Erin M
    Response from DireccionDerbyHotels, Subdirector at Hotel UrbanResponded 9 June 2014

    Dear guest, I regret to know that you had some problems with your booking. I would like you to know that the solution of your problem was checked with your travel agency and our central office in Barcelona because it was an exceptional problem and...More

    Reviewed 27 May 2014

    Spent 3 nights there with a group of 7 friends. Things did not start out well when we arrived as the rooms we had booked had only double beds, when we had specified that we wanted singles beds in the rooms. We waited 2 full...More

    Thank Eric R
    Response from DireccionDerbyHotels, Subdirector at Hotel UrbanResponded 9 June 2014

    Dear guest, Firstly, I would like to thank you for your positives and negatives comments about us. Our intention is always offering a great experience to our guest, and our personal is the key for getting it. I regret to know that our service has...More

    Reviewed 27 May 2014

    Urban matches fantastic location with superb rooms, service and amenities. Only negative was inconsistent mixology between the various bartenders. if or example the Hendricks GT was prepared differently by each bartender and only once as noted in the menu.More

    Thank Steve And-Chris I
    Response from DireccionDerbyHotels, Subdirector at Hotel UrbanResponded 9 June 2014

    Dear Guest, I would like to thank you for your comments posted in this website. We inform you that your negative comment will help us to improve the quality of our service. If you come back to Madrid, please tell me so I would like...More

    Reviewed 26 May 2014

    Great position for exploring the city. From here we could walk almost everywhere. Even when we took a cab we realised nothing was too far and walked back. The staff were very attentive and always trying to please. The rooms are a bit small, and...More

    1  Thank Charles B
    Response from DireccionDerbyHotels, SZubdirector at Hotel UrbanResponded 27 May 2014

    Dear Guest, Thanks you very much for the kind feedback. We are really glad to hear that you loved our location, and the service provided. We hope to be able to welcome you back in the near future. Kind regards Antonio Martin Assistant manager

    Reviewed 26 May 2014 via mobile

    We arrived in Madrid yesterday morning after a long day of travel; a cancelled flight, rerouted travel plans, and an additional 4 hours tacked on to our journey from the States. To say our vacation got off to a rough start would be putting it...More

    1  Thank mal_reviews
    Response from DireccionDerbyHotels, subdirector at Hotel UrbanResponded 27 May 2014

    Dear Guest Firstly, we would like to thank you for your kind comments posted in this website. We are very proud of knowing that your stay with us was great. Satisfying your expectations is our most important task, and we work hardly to get it....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 202 - USD 389 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Madrid
    • #15 Romantic Hotel in Madrid
    • #16 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 96
    • Reservation Options
    • TripAdvisor is proud to partner with Derby Hotels, Hotels.com, Booking.com, Orbitz, Expedia, Agoda, Travelocity, Priceline, HotelsforEveryone, Hotwire, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your Hotel Urban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Huertas
    • Also Known As
    • Madrid Urban Hotel ,
    • Hotel Urban Madrid ,
    • Urban Hotel Madrid
    Add Photo Photos
    Traveller (701)
    Room & Suite (392)
    Dining (118)
    Pool & Beach (45)
    Hotel & Grounds (513)
    Bathroom (45)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
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    Also known as Barrio de las Letras, Huertas was once
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    heritage: Calle Huertas itself is inlaid with quotes
    from celebrated authors, street names pay homage to
    them, and second-hand bookshops pervade. Huertas
    receives a fair amount of spillover from the center —
    ...More
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    Ask a question
    Questions & Answers
    Sally F
    9 September 2017|
    AnswerShow all 3 answers
    Response from Felipe T | Property representative |
    Dear Sally F, Thank you for contacting us although this is not the best way to do it. We already have your enquiry and we will provide you a twin room. A side of that just let you know that our well-known restaurant... More
    1
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    L6953YVpaull
    29 August 2017|
    AnswerShow all 4 answers
    Response from Anteros916 | Reviewed this property |
    I'm not sure about Christmas and New Year's Eve dinner... The breakfast buffet spread was quite nice. Although I did not partake in it. I took my breakfast outside the hotel. There are quite a number of available options... More
    1
    Vote
    Gina B
    10 April 2017|
    AnswerShow all 2 answers
    Response from Felipe T | Property representative |
    Dear Gina, We do not allow non-guests to use our pool but you can go to the terrace and use our bar. Best
    0
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    Room Tips
    "Superior rooms come in different sizes - ask for one of the bigger rooms"
    Read review
    "Rooms and suites on higher floors (5 and 6) have nicer city views"
    Read review
    "Book it. You’ll love your stay."
    Read review
    "Corner suite and room next to it (407-408?) were very quiet"
    Read review
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