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Hotel Urban

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#21 of 446 Hotels in Madrid
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1,704 Reviews from our TripAdvisor Community

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Showing 1,033: English reviews
Boston
Reviewed 17 September 2012

Stayed at this hotel at recommendation of guide book. Great design and attention to detail throughout entire hotel. Liked it so much I just booked at the Hotel Claris (another Derby Hotel) tomorrow for a couple of nights while in Barcelona.

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Helpful?
1Thank Melanie_Day
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel . We hope to see you again. Best regards, Felix Garcia Hernan General Manager

London, United Kingdom
Reviewed 16 September 2012

Positives Location - really central, makes it easy to walk to most things. check out Marcado San Migeul near Plaza Mayor Look of hotel - very modern Pool - although small its really handy having an outdoor pool in this very hot city! Its on the rooftop and turns into a cool bar area at night. Only 4 loungers on...

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Helpful?
1Thank NLDNGirl
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have...

Reading, United Kingdom
Reviewed 16 September 2012

Positives: great location, friendly staff who speak good English, happy to carry cases call taxis etc. terrace on the roof with plenty of seats (September) clean, MAC in lobby great for checking in return flights and printing boarding passes. negatives: duplex room has upper seating area which has the feel of a dentist's waiting room (would not pay extra for...

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Helpful?
1Thank Alan W
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have...

Charlotte, North Carolina
Reviewed 12 September 2012

I booked the hotel not really knowing Madrid. The location is perfect. The main shopping area is right down the street. The park is right around the corner. The high end shops are walkable too. About 30 minutes. This hotel is very swanky and has glass walls/elevators and cool art all over the place. The rooms and beds are small,...

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Helpful?
2Thank tvgirl2005
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel . We hope to see you again. Best regards, Felix Garcia Hernan General Manager

Perth, Australia
Reviewed 9 September 2012

The staff were amazingly friendly, and gave us great advice about shopping and tourist attractions. The location was outstanding; near many of the great galleries etc. the layout and design of the hotel is really modern and comfortable. We would definitely go again.

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Helpful?
2Thank Nick720
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel . We hope to see you again. Best regards, Felix Garcia Hernan General Manager

Scottsdale, Arizona
Reviewed 8 September 2012

I had a great stay at the Urban after staying at another beautiful boutique hotel in Barcelona, that's part of the same hotel group as well as Small Luxury Hotels of the World! As others have pointed out, the Urban is in a great location --- centrally located to museums as well as other sights. The facilities are top notch...

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Helpful?
1Thank agemini15
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel . We hope to see you again. Best regards, Felix Garcia Hernan General Manager

London, United Kingdom
Reviewed 8 September 2012

The location of this hotel is great. The major museums are walking distance. The staff are very friendly and professional. The rooms are sufficient in size and very clean. The interior design of the rooms is too dark but is this a matter of choice. If you get museum fatigue visit the the Jeronimos park close to the hotel. Being...

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Helpful?
1Thank KEKO_TRIP
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have...

montreal
Reviewed 7 September 2012

It's hard to find fault with this hotel - really good value for money, avant-guard design in an unbeatable location. We stayed four nights- the concierges were helpful and service warm and friendly particularly in the Glass Bar and Rooftop lounges. The hotel is small enough that staff in the bars and restaurant recognize guests after the first night's stay...

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Helpful?
1Thank montrealchloe
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel . We hope to see you again. Best regards, Felix Garcia Hernan General Manager

Worthing, United Kingdom
Reviewed 2 September 2012

A friend and I took a last minute beak, my friend having stayed at the Urban before suggested we try it again. We weren't disappointed, on checking in nothing was too much trouble, advice on local restaurants, upgraded to larger room and complimentary champagne. The pool on the 6th floor was perfect for cooling off after a day in the...

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Helpful?
2Thank Annieb1900
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel . We hope to see you again. Best regards, Felix Garcia Hernan General Manager

Lausanne, Switzerland
Reviewed 2 September 2012

Beautiful hotel, in a very nice area. I loved the architecture. The staff was amazingly friendly, the room had a lovely design. Spacious bathroom with lovely products. Very close to nice restaurants and to the Puerta del Sol. There is also a small swimming pool on the roof, a lovely little corner to enjoy and relax a bit after a...

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Helpful?
2Thank Ifigenia D
DireccionDerbyHotels, Director General at Hotel Urban, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel . We hope to see you again. Best regards, Felix Garcia Hernan General Manager

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 

Additional Information about Hotel Urban

Address: Carrera de San Jeronimo, 34, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: $242 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Urban 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel Madrid
Hotel Style:
#3 Family Hotel in Madrid
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#16 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Urban staff and other travellers.
18 questions
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Dudley, United Kingdom
Braunton, England, United Kingdom
11 days ago
1 month ago

See all questions (18)

Questions? Get answers from Hotel Urban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are differences between the suites as far as size and views. Make sure to ask questions.”
 of 5 bubbles , 12 Oct 2016 | Read review
“paper thin walls, take white noise app or device”
 of 5 bubbles nfard11, 29 Sep 2016 | Read review
“Higher up rooms are better.”
 of 5 bubbles Toamz, 29 Sep 2016 | Read review
“Not a room on fifth floor below pool area..”
 of 5 bubbles BinksLondon, 20 Sep 2016 | Read review
“Some rooms are a bit dark. Choose one on a higher floor.”
 of 5 bubbles Travelbloke82, 7 Sep 2016 | Read review
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