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    Hotel Urban

    Carrera de San Jeronimo, 34, 28014 Madrid, Spain
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 93
    USD 309*
    USD 216*
    USD 219*
    USD 219*
    Traveller (633)
    Room & Suite (372)
    Dining (118)
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    Overview

    • Excellent62%
    • Very good26%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “glass bar” (106 reviews)
    “derby hotel” (15 reviews)
    “duplex room” (34 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    5 Star Hotel
    All hotel details
    Offers from Hotel Urban
    Special Offer: 15% discount
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    Hotel Villa Real
    1,639 reviews
    #35 of 445 hotels in Madrid
     
    Gran Melia Palacio de Los Duques
    207 reviews
    #3 of 445 hotels in Madrid
     
    Only YOU Boutique Hotel Madrid
    1,558 reviews
    #5 of 445 hotels in Madrid
     
    Hotel Orfila
    935 reviews
    #1 of 445 hotels in Madrid
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 4 weeks ago

    The hotel was in a great position and it was easy to walk to most locations and restaurants. I ran a 10k straight from the door and surprisingly ended up in open countryside beyond the palace. Plenty of good shops/restaurants and galleries on the doorstep.More

    Review collected in partnership with this hotel
    Helpful?
    Response from DireccionDerbyHotels, Subdirector at Hotel Urban

    Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio...More

    Reviewed 4 weeks ago via mobile

    For me the standout of this place is the staff. Friendly, polite and attentive, they're not too intrusive but get the balance just right. The attention to detail shown by the staff at breakfast (the main interactions I had with staff) was great and left...More

    Helpful?
    Response from DireccionDerbyHotels, Subdirector at Hotel Urban

    Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay...More

    Reviewed 4 weeks ago

    The location is great with easy access to Retiro and the museums as well as Plaza Mayor and other destinations. What stood out for us were the staff who were beyond efficient, positive and helpful. We chose the breakfast package and the buffet and hot...More

    Helpful?
    Response from DireccionDerbyHotels, Subdircetor at Hotel Urban

    Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward...More

    Reviewed 4 weeks ago

    Unfortunately, I must downgrade my rating for this hotel. This was the third time I was visiting, but instead of treating and welcoming me as a regular client: The Reception desk had no idea I had been at the hotel before (don’t hotels track this?);...More

    Helpful?1  
    Response from DireccionDerbyHotels, Subdirector at Hotel Urban

    Dear Guest, Thank you for taking time to send us your Feedback. We really apologize about the stay you had during your stay at the Urban. As you can understand we cannot be happy because we did not meet your expectations and that is something...More

    Reviewed 4 weeks ago

    I spent 1 night at this beautiful hotel. I've been e-mailing with the staff prior to my arrival and they recognized me upon check-in and they were up-to-date about my requests, this is definitely a five star approach. The Front Desk was truly informative and...More

    Helpful?
    Response from DireccionDerbyHotels, Subdirector at Hotel Urban

    Dear guest, Firstly, I would like to thank you for choosing us for your stay in Madrid. We are delighted to know that our staff was helpful and friendly with you during all your stay, and you loved our location and rooms,. I will extend...More

    Hotel Villa Real
    1,639 reviews
    #35 of 445 hotels in Madrid
     
    Gran Melia Palacio de Los Duques
    207 reviews
    #3 of 445 hotels in Madrid
     
    Only YOU Boutique Hotel Madrid
    1,558 reviews
    #5 of 445 hotels in Madrid
     
    Hotel Orfila
    935 reviews
    #1 of 445 hotels in Madrid
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 208 - USD 508 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Madrid
    • #12 Business Hotel in Madrid
    • #14 Luxury Hotel in Madrid
    • #15 Romantic Hotel in Madrid
    Photos
    Traveller (633)
    Room & Suite (372)
    Dining (118)
    Pool & Beach (44)
    Nearby
    Huertas
    Also known as Barrio de las Letras, Huertas was once
    home to prominent literary figures, Miguel de
    Cervantes and Lope de Vega among them. The
    neighbourhood is committed to celebrating its rich
    heritage: Calle Huertas itself is inlaid with quotes
    from celebrated authors, street names pay homage to
    them, and second-hand bookshops pervade. Huertas
    receives a fair amount of spillover from the center —
    ...More
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    Questions & AnswersAsk a question
    Gina B
    Hello! Do you sell daily pool passes to non-guests? Thanks.
    10 April 2017|
    Answer Show all 2 answers
    Response from Felipe T | Property representative |
    Dear Gina, We do not allow non-guests to use our pool but you can go to the terrace and use our bar. Best
    0
    Votes
    Google Translation
    SPCRow
    Did they have any tour guides?
    27 November 2016|
    Answer Show all 5 answers
    Response from Shalomd1 | Reviewed this property |
    no they dont . but they give the guidence how to go everywhere and they can book a tour if you want
    0
    Votes
    Google Translation
    Steven G
    is there a place to do laundry in your hotel?
    17 October 2016|
    Answer Show all 5 answers
    Response from Garycrx | Reviewed this property |
    Don't think so.
    0
    Votes
    Room Tips
    "Both our 3rd floor room (standard) and the duplex suite (room 543) were quiet with good sleep-ability."
    Read review
    "Top floor with the skylight"
    Read review
    "Request street front view, not all rooms have a view."
    Read review
    "Trust the staff, they know that they're doing :)"
    Read review