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Hotel Urban

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#21 of 447 Hotels in Madrid
Certificate of Excellence
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1,701 Reviews from our TripAdvisor Community

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Showing 1,032: English reviews
Tel Aviv, Israel
2 reviews
Reviewed 5 weeks ago

Great Location ! Close walking distance to all major point of interest in the heart of Madrid. Wonderful resturant and bar in the hotel, in the area many many places to go out at night including Flamenco clubl

Helpful?
Thank israel i
DireccionDerbyHotels, Subdiretor at Hotel Urban, responded to this review

Dear Guest, Thank you for your review and kind words. I am so pleased that you had a great stay with us. We look forward to welcoming you soon, We stay at your disposal, Best wishes Antonio Martín Assistant Manager More 

France
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 October 2016 via mobile

I'm sitting in the lobby bar on our last nigh in Madrid posting this. What can I say -other than if you're in Madrid, try to stay at this hotel. The trendy and quirky rooms were a surprise...I'll say no more. The hotels welcome and complimentary offerings again I'll say no more but they are such a lovely touch. And... More 

Helpful?
Thank Samwebb
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

Lovely hotel with super friendly helpful staff. Nice facilities. Great central location within easy walking distance of many attractions. Very comfortable room. Great roof bar. We would u 'd definitely stay here again.

Helpful?
1 Thank Chris F
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager More 

Level Contributor
6 reviews
Reviewed 17 October 2016 via mobile

Close to all there is to see . Very clean . Nice room . Best breakfast with a menue option plus bufete . Very good service from staff . Small gym and small pooll on the roof. Public areas are not very large

Helpful?
Thank Shalomd1
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martín Assistant Manager More 

New York
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 16 October 2016

Hotel Urban fulfills all the qualities that one expects from an upscale, boutique artsy hotel. The interior design is modern and sleek, almost like a film set, The staff is very efficient, and truly goes the extra mile to please its clients. When we arrived, there was some confusion about when our junior suite would be ready. Because we were... More 

Helpful?
Thank Berenice
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations.... More 

New York City, New York
1 review
Reviewed 12 October 2016

My wife and I had a great three day stay. This is a modern, stylish boutique hotel with an Asian feng shui feel. Our suite (small room with small sitting room above) the first night was comfortable, but a little tight. We were upgraded to a magnificent two story suite with very high ceilings and large windows with automatic blinds.... More 

Helpful?
Thank Peter S
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations.... More 

Winterthur, Switzerland
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2016

It is my regular Hotel in Madrid. Very nice interiors full of art pieces (even in the rooms) -regular rooms are relatively small. Very attentive service, nice bar on reception level and also one on the roof with swimming pool and terrace.

Helpful?
Thank Miro P
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for choosing us for your last stay in Madrid. We are really glad to know that you had a pleasant stay with us and we thank you for your kind comments and remarks about our service. We hope to host you soon, Kindest regards Antonio Martín Assistant Manager More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 October 2016 via mobile

Friendly staff, clean and modern interiors, attention to details. We got upgraded to the presidential suite - very beautiful loft. We stayed only one night in Madrid, but this suite would be perfect for an extended stay. Also loved the art collection throughout the hotel.

Helpful?
Thank floppyfork
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations.... More 

Charleston, West Virginia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2016

The Urban is the second Derby Hotel I visited the first being the Bagues in Barcelona. The Urban and The Bagues are both over the top. The lodging is located on the edge of the City Center within easy walking distance of great restaurants and night life. The staff was typically Derby – Outstanding and a true A+. The bar... More 

Helpful?
Thank Garycrx
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager More 

Melbourne, Australia
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 October 2016

I stayed in a duplex room here for three days, and was impressed my multiple aspects of this hotel. The staff were excellent, the bars were great - especially the rooftop bar. I also liked the rooftop pool, though I had no chance to use it. Really a missed opportunity on my part. The kitchen staff were super excellent, offering... More 

Helpful?
Thank wintercoat
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. Your feedback is really important for us since it helps us to improve our service. Please, be sure that we will analyze all your negative comments in order to provide our guest the best experience ever had. We hope to welcome you soon in Madrid, Kind regards Antonio... More 

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 

Additional Information about Hotel Urban

Address: Carrera de San Jeronimo, 34, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: $244 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Urban 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel Madrid
Hotel Style:
#3 Family Hotel in Madrid
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#16 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Urban staff and other travellers.
18 questions
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Dudley, United Kingdom
Braunton, England, United Kingdom
6 days ago
1 month ago

See all questions (18)

Questions? Get answers from Hotel Urban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are differences between the suites as far as size and views. Make sure to ask questions.”
 of 5 bubbles , 12 Oct 2016 | Read review
“paper thin walls, take white noise app or device”
 of 5 bubbles nfard11, 29 Sep 2016 | Read review
“Higher up rooms are better.”
 of 5 bubbles Toamz, 29 Sep 2016 | Read review
“Not a room on fifth floor below pool area..”
 of 5 bubbles BinksLondon, 20 Sep 2016 | Read review
“Some rooms are a bit dark. Choose one on a higher floor.”
 of 5 bubbles Travelbloke82, 7 Sep 2016 | Read review
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