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Petit Palace Madrid Aeropuerto Hotel

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Petit Palace Madrid Aeropuerto Hotel
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672 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Reviewed 4 days ago NEW

very convenient location-about 10min away from the Madrid airport. They have free shuttle service to the airport and breakfast buffet available for extra amount. Rooms were clean and fairly sound proof.

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Helpful?
Thank Radhika M
Fort Collins, Colorado, United States
Reviewed 5 days ago NEW

We had a one-night layover in Madrid and stayed here. The staff was super helpful. The shuttle was convenient. The breakfast was delicious. The room was nice if a bit worn out in places. Still, the location was perfect for a quick to and from the airport. We were also able to scoot out to visit family outside the city...

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Thank Charles M
Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

This hotel is handy for the airport and has a good shuttle bus to collect from Madrid airport. It seems to be situated in a residential area which was quiet. My room was ok except for the air conditioning not working. There is a small bar and you can get food here in the evening.

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Thank 551geralg
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. and hope to see you again very soon. Sincerely, Jose Castillo Manager

Reviewed 3 weeks ago

Came to the hotel at aproximately twelve pm. Had to leave early for a morning flight to Frankfurt. Took the shuttle at 6 am. Unfortunately there where no breakfast at this time. The hotel is located near the airport so it is good for a late arrival when you depart early next morning from Madrid Airport.

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Thank Pia O
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com

Valencia, Spain
Reviewed 4 weeks ago

If you have an early-morning flight, this is the perfect hotel. The hotel is nice enough and nearby there are bars and restaurants. There is a shuttle to the airport. I paid 52 and the breakfast -very nice- was worth it. The room was nice. Obviously Barajas is not Barcelona or Madrid. This hotel is what you would expect, a...

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Helpful?
Thank pennock54
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com

Washington, Virginia
Reviewed 4 weeks ago

Location is good, the shuttle from the airport works fine and people at the front desk are courteous. However, the hotel is under staffed and poorly maintained, A/C did not work, no room service. I stayed in another Petit Palace hotel in Barcelona and had a fantastic experience and decided to book at the Petit Palace Madrid airport and had...

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Helpful?
Thank Joe6024
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will take not of your review ,...

Neuville-sur-Oise
Reviewed 19 March 2017 via mobile

Was there for an exhibition at IFEMA. Well located and affordable hôtel. Shuttles were available for free to the show everyday. Anyway Bathroom needs renovation and deserves to be refreshed to be at level of a 4 stars.

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Thank Ahmed R
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jose Castillo Manager

Modena, Italy
Reviewed 1 March 2017

Super well equipped and very comfortable. Huge bathroom with amazing shower. Not any noise from other rooms nor from outside. Huge bed with plenty of pillows. Very clean and organized. Extra care for our pet who received a pet bed and bowl to make him more comfortable. Private parking easy to reach from the lift. Very very close to the...

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Helpful?
Thank CYWC
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com

London, United Kingdom
Reviewed 1 February 2017

the rooms are very nice, clean and easy parking which cost 10 euros for 1 night the beds were pretty hard so not the best nights sleep, the breakfast was a very good buffet, the evening meal was ok although there were a lot of things missing from the menu it became quite a joke between us when he had...

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Helpful?
Thank sonyaclairelewis
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com

Reviewed 24 January 2017 via mobile

I stayed one night in the hotel petit Palace. I called several times from the airport to get to talk to the reception to reserve the transfer. the hotel is good enough. staff very friendly. big room and comfortable bathroom. one big disappointment to me was the bed. the mattress was so hard i could not sleep all night and...

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Helpful?
Thank Amarilis C
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will take not of your review ,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel Petit Palace Madrid Aeropuerto is 5 minutes from Madrid-Barajas airport. It offers a free shuttle service with limited hours. Hotel amenities include a swimming pool and a seasonal outdoor terrace, gym and sauna access. Rooms include a laptop and free Wi-Fi is available in all areas. Rooms at the Madrid Aeropuerto have elegant modern decor and hardwood floors. They all include 26-inch LCD satellite TV, air conditioning/ heating, minibar and a free laptop safe. All bathrooms are fully equipped and include hydro-massage shower and toiletries kit. Guests can have a buffet breakfast and there is a coffee machine with varied pastries throughout the day, for an extra cost. The cafeteria and room service are available during limited hours. The hotel has covered parking for guests with special rates for longer stays, 3 meeting rooms with Internet access and two free Internet access points for clients. IFEMA Trade Fair Centre and Palacio de Congresos are just 5 km from the Petit Palace Madrid Aeropuerto. Alameda de Osuna Metro station is just 300 metres away, and connects you to Madrid city centre in around 20 minutes. Real Madrid's training grounds at Valdedebas are 5.8 Km away. The shuttle service to the airport runs every day from 06.00 To 11.00 And from 20.30 To 23.00. Guests must call the hotel upon arrival at the airport. The parking costs 7.50€ Per day TAX Incl. Reservation is needed. ... more   less 

Additional Information about Petit Palace Madrid Aeropuerto Hotel

Address: Calle Galeon 25, 28042 Madrid, Spain (Formerly High Tech Madrid Aeropuerto Hotel)
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range: $77 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Madrid Aeropuerto Hotel 4*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#132 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Madrid Aeropuerto Hotel staff and other travellers.
17 questions
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9 months ago
London, United Kingdom
10 months ago
Helena, Montana
10 months ago
Helena, Montana
10 months ago
Bexhill-on-Sea, United Kingdom

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Questions? Get answers from Petit Palace Madrid Aeropuerto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A nice, convenient spot by the airport.”
847CharlesM, 18 Apr 2017 | Read review
“Rooms to backyard are quiet.”
worldtraveller_ger, 16 Jan 2017 | Read review
“Rooms on the side to the street are pretty loud. 4th floor was good, Higher floor better.”
svihelovak, 13 Dec 2016 | Read review
“The entire hotel is great.”
engtch13, 25 Oct 2016 | Read review
“Make sure the showers work properly, and the key card works well to to use the lights or air conditioner, corner rooms wi-fi not work well”
lairet38, 20 Sep 2016 | Read review
5 of 5