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Petit Palace Chueca

900 reviews
#140 of 442 Hotels in Madrid
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Traveller (170)
Room & Suite (158)
Dining (43)
Overview
  • Excellent30%
  • Very good44%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“gran via metro”(19 reviews)
“great location”(48 reviews)
“chueca area”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Concierge
Pets Allowed
Wheelchair Access
3.0 Star Hotel
All hotel details
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Reviews (900)Write a Review
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119
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LanguageEnglish
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72
119
53
21
3
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All reviewsgran via metrogreat locationchueca areanice breakfastfew metershotel is perfectpriced hotelthin wallsfamily roombusy streetcold meatsglass doorstaff was very friendly and helpfuleasy accesshotel breakfastsmall balconyspecial thanks
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11 - 15 of 268 reviews
Reviewed 30 December 2017 via mobile

Absolutely no faults whatsoever with this hotel. Nice bright good sized clean room. Location is superb to base yourself for all of the Madrid sites. Staff on reception spoke good English and couldn’t help you enough (especially Jaime) Use of luggage storage after check out...More

Thank Simonw1986
Response from Lucía N, Front Office Manager at Petit Palace ChuecaResponded 7 January 2018

Dear Simonw1986 First of all I would like to thank you for sharing your experience with Tripadvisor users. We deeply apreciate your good comments about the staff, specially Jaime. I personally move your good comment to him, he will be happy to hear it. I...More

Reviewed 27 December 2017 via mobile

Booked online last minute and paid a premium. There very disappointed to be put in a room where the shower would not drain and flooded the bathroom. I think it was a room catering for disabled clients, which is great but when you are paying...More

2  Thank gtidaks
Response from Ana B, Manager at Petit Palace ChuecaResponded 28 December 2017

Dear Gtidaks, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to know that you approve...More

Reviewed 13 December 2017

i paid 2 nights 296euro is too much for taht hotel ? could be noisy when u have lower room. No lotion in room for this price. 4beds in , in a single room horrible . no chairs for reading etc. not special friendly staff?...More

Thank Roger E
Response from Lucía N, Front Office Manager at Petit Palace ChuecaResponded 17 December 2017

Dear Roger, Thank you very much for taking a little moment of your valuable time to rate your experience at Petit Palace Chueca. We are really sorry for not reaching your expectations. Regarding to your words about the room, we do apologize if you feel...More

Reviewed 4 December 2017 via mobile

Lovely hotel. Modern comfortable room which was nice and warm despite the low temperatures outside. Plenty of space and large wardrobe. Bathroom ok - style over substance means the sink tap mostly runs down the overflow and there isn’t a lockable door, just a frosted...More

1  Thank MissyWillow
Response from Lucía N, Front Office Manager at Petit Palace ChuecaResponded 10 December 2017

Dear MissyWillow, Thank you very much for rating your stay at Petit Palace Chueca with the maximum score! We are really happy to know that you have enjoy your experience with us, and if you decide to come back, I can assure you that next...More

Reviewed 3 December 2017

The hotel room looks very nice, but because of thin walls and noisy neighbors I could not get a good night sleep here. Everything else is really second to this, what good are the amenities if they can't provide the basic of a good night's...More

Thank Justneedreservations
Response from Lucía N, Front Office Manager at Petit Palace ChuecaResponded 10 December 2017

Dear guest, First of all thanl you very much for taking some part of your valuable time to share your experience about your stay in Petit Palace Chueca with other TripAdvisor users. We do apologize if the isolation of your room was not enough to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
USD 97 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 97 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (170)
Room & Suite (158)
Dining (43)
Amenities (4)
Nearby
Chueca
Chueca is the hip, gay neighbourhood of Madrid where
many of the streets are narrow and intimate, but where
the hustle and bustle and the eclectic storefronts and
people give it a distinctly urban feel. The main
thoroughfare is Calle Hortaleza and the main square is
Plaza Chueca, completely filled with terraza tables
serving copas (mixed drinks) during summer. A mixture
of trendy and grungy, some of the adult businesses
...More
Questions & Answers
Ask a question
Luckyjulie23
26 January 2018|
Answer
Response from Hopeyopi10 | Reviewed this property |
No. Just passport copy as is standard in Spain.
0
Votes
Luckyjulie23
10 January 2018|
Answer
Response from Hopeyopi10 | Reviewed this property |
Fixed 30 euro plus tip.
1
Vote
sarah j
12 December 2017|
Answer
Response from MissyWillow | Reviewed this property |
There’s an airport bus for €5 that runs 24 hours a day - yellow bus. Stops 10 mins walk from the hotel or you could get a taxi from the bus stop.
0
Votes
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Room Tips
"The noise was not a problem most of the time, but the higher floors would be quieter."
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"good location"
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"Some renovations so check."
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"Breakfast room can get busy so don't leave it too late"
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