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Catalonia Puerta del Sol

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#41 of 445 Hotels in Madrid
Certificate of Excellence
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Catalonia Puerta del Sol
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598 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Windsor, Canada
Reviewed 1 week ago via mobile

Will come back. Friendly, comfortable, great breakfast, beautiful staircase, LOCATION! Close to the best things to do:PRADO, Plaza Mayor,Jazz bar, Puerto del Sol and the Grand Via. Good value. Great beds, bar is pretty and reasonable, gift stand, coffee after hours.

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Helpful?
1Thank peacethroughtravel2
Goch, Germany
Reviewed 1 week ago

For sure I will use this location again. Place close to the center, excellent facilities and excellent personnel. Very friendly and capable. The building has an excellent environment representing the time that was built (late 18th).

Review collected in partnership with this hotel
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Thank ainhoa_perojo
Vienna, Austria
Reviewed 1 week ago

location: very good, less than 5 mins walking to Plaza Mayor, and everything else is easily accessible. we did not have to take a cab. rooms: very nicely designed and very comfortable, clean and spacious breakfast: good variety and good quality, but i personally didn't like the fact that it was in the basement staff: some were really friendly and...

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Helpful?
Thank Shiva1990
Pta_del_SolDireccion, Director de Recepción at Catalonia Puerta del Sol, responded to this review

Dear Shiva1990, We want to thank you for your time writing these lines. The opinion of our guests is one of the most important things for us. We really hope you can repeat your great experience with us in your next trip to Madrid. We take this opportunity to send you a cordial greeting.

Weston-super-Mare, United Kingdom
Reviewed 3 weeks ago

Room comfortable quiet and clean. Staff very helpful. Take the room without breakfast - they charge 20 Eu for that - There is a great cafe across the road that does coffee and croissants for less than 5 Eu.

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Helpful?
Thank Albia-Newton
Pta_del_SolDireccion, Director de Recepción at Catalonia Puerta del Sol, responded to this review

Dear Albia-Newton, Thank you collaborating with your time in writing this lines, My team and I are very satisfied because of we have met your expectations. We value so much your appreciation about our hotel and we are continuously working for improving our services. Once again, thank you and we hope to see you soon, Mónica García

Alicante, Spain
Reviewed 3 weeks ago

The hotel has an excellent location, very comfortable rooms, at least the one that I had. The staff is very friendly and helpfull, the breakfast was too expensive, so I decided not to try it out. One evening I tried to order room service at 3 am, but it was not possible to do so...All in all it is a...

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Thank Simona V
Blackpool
Reviewed 4 weeks ago via mobile

One night stay on business (at Airbus spain). Great location (20 mins taxi from airport... 5 min walk to plaza mayor/mercado San Miguel... 30 mins taxi to Airbus), friendly obliging staff, good value, nice rooms, nice old building and great breakfast. I plan to come again!

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Helpful?
Thank Ben_Lock
Pta_del_SolDireccion, Director de Recepción at Catalonia Puerta del Sol, responded to this review

Dear Ben_Lock, Thank you very much for your reviews about the location of the hotel, its facilities and the service from the hotel staff. Thank you again for your comments, they help us to improve everyday. We hope to see you soon again in our hotel. Yours sincerely.

Porto, Portugal
Reviewed 10 January 2017

The Hotel has am excelent location (neat 2 metro stations and city center). Breakfast is very good but quite expensive. Staff very friendly. Rooms are spacy and confortable but have poor amenities (at least a bottle of water should be there for free).

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Helpful?
Thank MarianaLopes
Pta_del_SolDireccion, Director de Recepción at Catalonia Puerta del Sol, responded to this review

Dear MarianaLopes, We appreciate your comments. Thanks to opinions and suggestions of our clients we can improve our services. As you have comented one of the best valued points by the guests are our location (you can go walking to the most important places). Thank you again for your time and comments. We look forward to welcoming you very soon....

Osaka, Japan
Reviewed 3 January 2017

Good location,near station. A/C switch is little bad, and need water pod 駅からの近さで選んだホテルだったが、古い建物をていねいにリニューアルしていて快適。 周囲に劇場や映画館がありレストランもたくさんある。夜遅くまでにぎわっている。 バスタブも大きく快適。ミニバーもあります。 エアコンの起動に時間がかかったりポットがなかったりというのがマイナス点。 機会があれば、また利用したいと思う。.

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Thank kos2017
Washington DC, District of Columbia
Reviewed 2 January 2017 via mobile

Good quality hotel. Amazing service. The airport lost our bags and was understaffed due to the holidays. The hotel staff helped us contact numerous people from the airport to both locate our luggage and reroute it to our next destination. They even emailed us after we had left to confirm that our luggage was headed in the right direction! Hotel...

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Thank gopurple3
Pta_del_SolDireccion, Director de Recepción at Catalonia Puerta del Sol, responded to this review

Dear gopurple3, Thank you very much for your comments about the way the hotel staff helped you to find your luggages. These one really appreciated for all the staff of the hotel. The most important thing for us is that our clients feel like in their own home. Once again, thank you for your comments, they help us to continue...

New Delhi, India
Reviewed 29 December 2016

We stayed for a day from 19th till 20th December 2016. A lovely hotel in an old building. The sitting area in the courtyard was quite unique. People at the reception were very welcoming. They checked us in early which was of great convenience. The hotel has lifts and in addition a grand staircase reminiscent of the history of the...

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Helpful?
Thank snigamtraveller
Pta_del_SolDireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear snigamtraveller, Thank you for your comments on the website. The opinion of our guests is one of the most important things for us and it allows us to continue improving our facilities and services. Our hotel has a really good location in Madrid which makes your stay pleasant, and it is on a building of 200 years ago (palace...

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Catalonia Moratin hotel, which opened its doors in August 2002, is conveniently situated near the famous Golden Triangle (the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum), adjacent to the historic nucleus of the city which includes the Puerta del Sol and the Plaza Mayor. It is only a few metres away from the Plaza Santa Ana, known to be one of the best places for tapas nationwide, and close to the most popular theatres in town. ... more   less 

Additional Information about Catalonia Puerta del Sol

Address: Calle Atocha 23, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: $139 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Puerta del Sol 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Catalonia Puerta Del Sol Hotel Madrid
Catalonia Moratin Hotel Madrid
Catalonia Moratin Madrid
Hotel Style:
#33 Luxury Hotel in Madrid
#38 Family Hotel in Madrid
#52 Romantic Hotel in Madrid
#78 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Puerta del Sol staff and other travellers.
17 questions
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Questions? Get answers from Catalonia Puerta del Sol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms around the central atrium courtyard as ours was seem quiet.”
 of 5 bubbles kevinatfenix, 28 Oct 2016 | Read review
“No way....that's our secret”
 of 5 bubbles Phoebe-B, 27 Sep 2016 | Read review
“Ask for the renovated rooms.”
 of 5 bubbles SilverFlight168, 7 Mar 2016 | Read review
“We had an internal courtyard room where as, other members of our group had street views, nobody raised any concerns!”
 of 5 bubbles 644annmarieb, 10 Feb 2016 | Read review
“They let you stay later than 14:00, if it is possible, on the day you leave”
 of 5 bubbles avi, 15 Dec 2015 | Read review
5 of 5