We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Regina

Show Prices
#105 of 444 Hotels in Madrid
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Regina
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,364 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,690: English reviews
Start your review of Hotel Regina
 Click to rate
hampshire
Reviewed 3 days ago NEWvia mobile

Hotel was having some renovations while we were there but this did not interrupt our stay.... This is in a great location right next to metro. Plenty of places to eat and drink all day long within easy walking distance. The palace is a short walk. Road map easy to follow. Hop on hop off bus stops very close to...

 Report
Helpful?
Thank HampshireYido
Reviewed 1 week ago via mobile

First time travelling by myself and this was perfect for a me. Renovations were being carried out but well managed. Close enough to Puerto de Sol for great connections. Close to Plaza de Mayor also. Well worth the visit.

 Report
Helpful?
Thank Anna A
ReginaMadrid, General Manager at Hotel Regina, responded to this review

Dear Anna, We love to know that the days that I spent at Hotel Regina have been totally to your liking. As indicated we are making improvements in our facilities, trying to hamper as little as possible to our customers to make the stay the best possible. Indeed we are just 200 meters from the Puerta del Sol, privileged location...

Riihimaki, Finland
Reviewed 1 week ago

Absolutely brilliant room, quiet, large, clean. True luxury. Breakfast was very good and I really liked that lady remembered my name every morning. Good old times piccolo service was icing on the cake. Reception staff was thing that should be better. Were little confused all the time. Will go there again!!!

 Report
Helpful?
Thank kettma
ReginaMadrid, General Manager at Hotel Regina, responded to this review

Dear Ketmma, We love to know that you have felt so comfortable at Hotel Regina so much for the room that our reception team assigned you to make your days of rest that were a fantastic experience. We are glad that you gathered strength every morning in our buffet since it is indispensable for us that all our guests take...

London, United Kingdom
Reviewed 1 week ago

This hotel is really well situated. within walking distance are plenty of shops, bakers, souvenir shops and department stores. A little further away but still walkable is the cathedral, palace and Temple du bod. And in the other direction is the lovely large Retiro park. The metro comes up right next to the hotel. Reception staff speak good English, and...

 Report
Helpful?
Thank Vanessa H
ReginaMadrid, General Manager at Hotel Regina, responded to this review

Dear Vanessa, Thank you very much, do not know how we love to know that your stay at Hotel Regina was as pleasant as it tells us. Indeed the location we are in is a privilege since we are only 200 meters from Km 0 of Spain, La Puerta del Sol. Being able to walk to all the central sites...

The Midlands
Reviewed 1 week ago

The location is excellent. The staff are very friendly and polite. As others have outlined, the hotel is currently being refurbished and to hear the banging at 8AM on Saturday morning was a bit annoying, you could have left it until a bit later, it's the weekend after all We stayed in a very modern room and it was spacious....

 Report
Helpful?
Thank ChunkyMonkey41
ReginaMadrid, General Manager at Hotel Regina, responded to this review
Google Translation

Estimado Cliente, Antes de nada darle las gracias por su valoración hacia el Hotel Regina, la opinión de nuestros clientes...

Long Xuyen, Vietnam
Reviewed 3 weeks ago

Fine hotel, clean, recently renovated, quiet in back rooms and very nice breakfast. If a complaint is to be made it's that there are no tea/coffee making materials in our room. Staff are diligent and extremely helpful with quite acceptable English language skills.

 Report
Helpful?
Thank LongXuyen
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear customer, We are happy to know that your stay at Hotel Regina was to your liking. We appreciate your appreciation of our facilities, as we are working to improve them. In addition, we were very pleased to know that the treatment of our team was exactly as you expected, as our priority is to make our customers feel at...

Reviewed 3 weeks ago via mobile

Alright it's not the best hotel, the employees at the reception are confused, trying to force a high class hotel service, so they seem insecure which might make you feel offended if you can't get the reason why they're doing so. Well the hotel consists of a few number of employees who aren't up to par. Two things distinguish this...

 Report
Helpful?
Thank Refae_7
ReginaMadrid, General Manager at Hotel Regina, responded to this review

Dear guest, First of all, we are very happy to know that the situation of our hotel has pleased you and made your visit to Madrid as satisfactory as you told us. We are very sorry that the hotel service did not make you feel comfortable. It is true that we try to offer an excellent and exclusive service to...

Costa del Silencio, Spain
Reviewed 3 weeks ago via mobile

Stayed here recently for 5 nights with my partner and wasn't at all disappointed with our stay, spent most the time out tbh. Very friendly staff and very efficient room cleaners. We really enjoyed the location more than anything. Great hotel would recommend highly.

 Report
Helpful?
Thank Christopher H
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear Christopher, We feel so happy about your comments of The Regina. We are very glad that you felt comfortable about de cleaning service, and with the room our team assigned to you. It is true that we are in a very likely situation, as we are in the main center of Madrid, so it makes much easier the visit...

Cacapava, SP
Reviewed 3 weeks ago via mobile

The hotel location is excellent, general attendance good, rooms conservation intermediate, bad air conditioner (cold not working very well), some locations are in reform during my visit (noisy) and my first room was with a insupportable smell. The unforgettable experience was in my first room that had a extreme bad smell, even opening the window the smell stayed in the...

 Report
Helpful?
3Thank MarceloBrito_trip
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear Marcelo, We are glad to know that the location of the Hotel Regina a few meters from Puerta del Sol, as well as the treatment of our staff towards you was to your liking. We regret all the inconveniences that may have happened to you during your stay at the hotel, for which we apologize from the whole team...

Moscow, Russia
Reviewed 4 weeks ago via mobile

I really don't like when hotels are tricky playing ... When you book they show you newly refreshed rooms. And provide you with 50% discount like a night deal. But then you enter to the room and realize it's horrible old stile room. With poor internet connection. Yes after complain they gave me new room which was like in the...

 Report
Helpful?
1Thank 540west
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear guest, First of all, we thank you very much for your time and we are glad to know that the location, the room we finally assigned you, and the amenities, were to your liking. We are very sorry that you had such inconvenience with your first room. Do not hesitate to contact us in next reservations to inform you...

1,284 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1056)
Viewed
Room/Suite (278)
Viewed
Hotel & Grounds (183)
Viewed
Dining (32)
Viewed
Bathroom (132)
Viewed
View from Room (52)
Viewed
Other (379)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (118)
Viewed
Superior Room (60)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (110)
Viewed
Hotel & Grounds (27)
Viewed
Dining (27)
Viewed
Room/Suite (22)
Viewed
Bathroom (1)
Viewed
Other (33)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
Centro
Hotel Europa
Hotel Europa
#37 of 444 in Madrid
2,258 reviews
Centro
Hotel Francisco I
Hotel Francisco I
#54 of 444 in Madrid
1,602 reviews
Centro
Hotel Liabeny
Hotel Liabeny
#49 of 444 in Madrid
2,752 reviews
Show Prices
Show Prices
Show Prices
Centro
Hotel Preciados
Hotel Preciados
#18 of 444 in Madrid
3,547 reviews
Centro
Praktik Metropol
Praktik Metropol
#88 of 444 in Madrid
1,260 reviews
Centro
Room Mate Mario
Room Mate Mario
#44 of 444 in Madrid
1,756 reviews
Show Prices
Show Prices
Show Prices

Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Regina Restaurant
Hotel Regina Restaurant
Cuisines: European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away ... more   less 

Additional Information about Hotel Regina

Address: 19 Alcala Street, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $109 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Regina 3*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Despegar.com and Hotels.com so you can book your Hotel Regina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Regina Madrid
Hotel Style:
#61 Romantic Hotel in Madrid
#63 Family Hotel in Madrid
#92 Business Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Regina staff and other travellers.
61 questions
Ask a question
Waterbury, Connecticut
9 months ago
Bremerton, Washington
Beirut, Lebanon
7 months ago

See all questions (61)

Questions? Get answers from Hotel Regina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, quiet and large rooms”
 of 5 bubbles kettma, 14 Mar 2017 | Read review
“The renovated rooms, Deluxe and Junior Suite.”
 of 5 bubbles 776sanderv, 19 Feb 2017 | Read review
“Choose a superior room with a view to the road.”
 of 5 bubbles P9297OLjohnl, 31 Jan 2017 | Read review
“Ask for an upgrade to the top floors, they are newer rooms with all the amenities.”
 of 5 bubbles jjmurillo, 9 Jan 2017 | Read review
“Don't get the standard rooms. No sunlight, no view”
 of 5 bubbles alibY3057PU, 4 Jan 2017 | Read review
5 of 5