We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Silken Puerta de Madrid

Save
Traveller (236)
Room & Suite (220)
Dining (45)
You may also like
See all
Nearby Hotels
Overview
  • Excellent30%
  • Very good44%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Silken Puerta de Madrid
Special Offer: Package Deal
Offers from Silken Puerta de Madrid
Special Offer: Package Deal
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (841)
Filter reviews
191 results
Traveller rating
51
73
42
17
8
Traveller type
Time of year
LanguageEnglish
More languages
51
73
42
17
8
Show reviews that mention
All reviewstrouser pressfree transfer from airportcity centreclose to the airportbus servicebusiness travelnice and helpful staffbig bathroomnice hotelbus stationroom was spaciousseparate showerfour stargood sizeexcellent breakfastnice staynight's sleep
FilterEnglish
Updating list...
1 - 5 of 191 reviews
Reviewed 2 weeks ago via mobile

I stayed in this hotel in June 2018. The hotel has an airport, fair and city shuttle. The breakfast was complete and delicious. You can choose lots of traditional spanish foods. The wifi is good. Rooms does not have water boiler for tea and coffee...More

Thank sam n
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 2 weeks ago

Dear Sam, Thank you for staying with us for rating our facilities and services. We appreciate your comments and we are happy that you have enjoyed your stay. We hope to see you again if you come back to Madrid. Best regards, Customer care department

Hotel's Favourite
Reviewed 9 May 2018 via mobile

In fact This hotel has four star. But according to me it is better than five stars hotel. Because the decoration of this hotel is absolutaly perfect.it has new trend colums ,panoramic lifts ,sympatic and warm coloured walls ,carpets ,many sky lights very comfort rooms...More

Thank Turgut A
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 9 May 2018

Dear Turgut, thank you for staying with us and for rating our facilities and services, We appreciate you comments and we are happy that you have enjoyed your stay with us. We hope to wellcome you again if you come back to Madrid anytime. Best...More

Reviewed 2 weeks ago

nice and good hotel. situation a bit far from center but direct bus to the center only 250 meters away. very good breakfast, nice atmosphere, good rooms, professional and friendly staff. Pleasant guests.

Review collected in partnership with this hotel
Thank Roland K
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 2 weeks ago

Dear Roland, thank you for staying with us and for rating our facilities and services. We are very happy that you have enjoyed your stay and we hope to welcome you again. Best regards, customer care department.

Reviewed 2 weeks ago

As the hotel is close to the airport, breakfast begining at 7.00 am makes no sense. Should be sooner. This is good hotel. Rooms are nice and the location very good. The staaf promised us that the first free bus to the airport as at...More

Review collected in partnership with this hotel
Thank mbarro977317
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 2 weeks ago

Dear guest, thank you for staying with us and for rating our facilites and services. We appreciate your comments and we are happy that you have enjoyed your stay. We are sorry if our breakfast time didn't fit with your needs. We will take in...More

Reviewed 3 weeks ago

The hotel was nice, rooms were clean and staff were helpful! It was such a pleasant hotel, no noise, beds were pretty comfortable. The free shuttle service to town center and to the airport was a fantastic perk!

Review collected in partnership with this hotel
Thank dhodge540195
Response from Raquel G, Custoemre care department at Silken Puerta de MadridResponded 3 weeks ago

Dear guest, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy that you have enjoyed your stay. We hope to see you again in your next visit to Madrid. Best regards.

View more reviews
Most Booked Properties in Madrid
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 63 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 63 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (236)
Room & Suite (220)
Dining (45)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nina A
21 August 2017|
AnswerShow all 2 answers
Response from Raquel G | Property representative |
Dear Nina, We are sorry but we don't offer this posibility. Best regards,
0
Votes
Google Translation
Dhanasegaran S
20 May 2017|
AnswerShow all 2 answers
Response from Raquel G | Property representative |
Good morning, yes, we sell tickets for local attractions at front desk. Best regards, Customer care department.
0
Votes
Google Translation
sbrown48
17 May 2017|
Answer
Response from Raquel G | Property representative |
Hello, our hotel is situated at 8 km from the center of Madrid. At 100m from the hotel entrance, there is a bus stop in which you can take the bus 146 that goes to Plaza del Callao in city center, in about 30 minutes. Best... More
0
Votes
Google Translation
Room Tips
"Pick a room in floor 1 or 4...those are my favorite floors"
Read review
"Upper rooms are warmer, good for winter, but get lower rooms for summer."
Read review
"Awesome Place"
Read review
"COuldn't think of any differences that would drive you to request rooms at this location"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing