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Holiday Inn Madrid-Piramides

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Holiday Inn Madrid-Piramides
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536 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Pewsey, United Kingdom
Reviewed 4 days ago NEW

Right on top of the Metro and overground stations this hotel is perfect if you want to be able to get into the city centre in 10 minutes for around Euro 1.50. Staff are great and attentive. Rooms are a bit dated but clean and well appointed. Very good value.

Thank Charlie L
Rochester Hills, Michigan
Reviewed 1 week ago via mobile

In Madrid, closeness to Metro is very important.The biggest advantage of this hotel is that it is so close to Metro and Renfe. When you come out from the correct side of Piramides station, the hotel is a few meters away. From Piramides, the city center is a few stops away. The same station also houses Renfe light rail to...

Thank kAUDpVyxfE
Bristol, United Kingdom
Reviewed 2 weeks ago

A very clean hotel with extremely attentive and friendly staff. A good location for trade shows at the Pabellon and for any visits to Athletico Madrid. Ideally located for early morning runs along the beautiful river running tracks. Next to Metro station and bus routes. Very easy to walk into town from here to see the sights and experience the...

Thank Tim C
Vaughan, Ontario
Reviewed 4 weeks ago

We arrived from a train from Seville, so it was quite easy to just get on a subway to get here, despite a little language issue as the subway ticketing systems are different from city to city. The hotel itself is literally just above a subway station. After we checked in, the next 24 hours or so we mostly just...

Thank AboveToronto
IHGService, Guest Relations Manager at Holiday Inn Madrid-Piramides, responded to this review

Dear AboveToronto, Thank you for your stay and for taking the time to review our hotel. I am glad to hear you liked our location and hope you enjoyed exploring the city. We greatly appreciate your kind words regarding our staff and hope you would choose us again on your next visit to Madrid. Again, thank you for your feedback...

Letterkenny, Ireland
Reviewed 9 December 2016

Great location in a quiet neighbourhood but close enough to the city centre and all the museums, etc., 10 minutes walk from El Rastro, and close to the river for a walk in the park! It's a modern clean hotel, the breakfasts are good and the price was very good value. The staff were friendly and helpful and the whole...

Thank Jeremy P
Worthing, United Kingdom
Reviewed 13 November 2016

The rooms were bigger than I thought they would be. Very handy for the metro, and 10min walk to the Toledo. Rooms were clean, with safe, kettle, hair drier, free wi fi, staff were friendly. We stayed 3nights with breakfast, which was good. Our overall experience was good and would recommend this hotel.

Thank duncanduffy22
IHGService, Guest Relations Manager at Holiday Inn Madrid-Piramides, responded to this review

Dear duncanduffy22, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our our staff to be friendly and our rooms to be...

London, United Kingdom
Reviewed 9 November 2016

The hotel itself is a bit dated with old decor, however it was well presented and clean. Staff was helpful. Location beside not being very central has access both to the light train and underground which can take you whenever you want. There isn't a lot of amenities around. Probably would is more suitable for business trips.

Thank Jotapnr
Tirupur / TN / India
Reviewed 5 November 2016 via mobile

This hotel is located very close to metro and Cercanias, connecting airport and city is the line C1. This location is also connected with Madrid Metro station Piramidas. The rooms are clean, neat and less spacious. Food at breakfast is good, no much variety but what is offered were good and tasty. The Train ticket to Airport from this place...

Thank RDsekar76
Reviewed 4 November 2016 via mobile

Room was very clean and comfortable and great position right next to Piramides train station (underground so no worries about noise). However, Wifi is the worst I have ever experienced. As a foreign business visitor I really needed this but I was getting frequently disconnected and the speed when connected was terrible (0.06 Mbps download, 0.31 Mbps upload). Complained to...

Thank William R
RH_Piramides, Front Office Manager at Holiday Inn Madrid-Piramides, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to WIFI conection. We have already fixed the WIFI conection problems, and nowadays is working properly. We hope you choose to stay with us again, so we can show you...

Ware, United Kingdom
Reviewed 1 November 2016

I stayed for two nights a couple of weeks ago, my main reason for visiting was the Prado, which you can catch a bus opposite the hotel which takes you straight down to the museum..although was nearer 8 stops than the 2 the hotel receptionist told me.. Was upgraded to an exec room which had a nice bedroom and bathroom...

Thank rosie38c
RH_Piramides, Front Office Manager at Holiday Inn Madrid-Piramides, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We value your comments and welcome the opportunity to serve you again. Sincerely, Mireia Ambrona Front Desk Manager

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in front of Piramides subway and train station, the hotel is the best option to visit the Habsburg Madrid: 15 minutes walking from the main touristic attractions of the city and close to Vicente Calderón football stadium, Madrid Río and M-30 ring road access. Holiday Inn Madrid-Piramides is a three-star hotel with 93 comfortable rooms, wifi, flat TV and complete bathroom, among other facilities. It also has a lobby bar, a pleasant restaurant with international gastronomy, five meeting rooms (with capacity up to 170 attendees) and a bright hall. It is a cozy, comfortable and familiar hotel that stands out for its peaceful atmosphere and its attractive decor. ... more   less 

Additional Information about Holiday Inn Madrid-Piramides

Address: Paseo Acacias 40, 28005 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: $94 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Madrid-Piramides 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Holiday Inn Madrid-Piramides Hotel Madrid
Rafaelhoteles Piramides Madrid
Rafaelhoteles Piramides Hotel Madrid
Hotel Style:
#122 Family Hotel in Madrid
#151 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Madrid-Piramides staff and other travellers.
18 questions
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Questions? Get answers from Holiday Inn Madrid-Piramides staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be nice to reception :-)”
 of 5 bubbles TimC737, 5 Jan 2017 | Read review
“Get top floor room if you can.”
 of 5 bubbles 796jeremyp, 9 Dec 2016 | Read review
“Very close to transport links”
 of 5 bubbles Jotapnr, 9 Nov 2016 | Read review
“higher is better and a room at the back would be quieter”
 of 5 bubbles rosie38c, 1 Nov 2016 | Read review
“Try and stay on the 5th (top) floor”
 of 5 bubbles petermathewscmg, 19 Oct 2016 | Read review
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