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InterContinental Madrid

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Traveller (838)
Room & Suite (949)
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Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(122 reviews)
“ruben dario”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Additional information
Offers from InterContinental Madrid
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,999)
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1,385 results
Traveller rating
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814
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124
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20
Show reviews that mention
All reviewsthe club loungeruben darioplatinum ambassadorbooked a club roomgregorio maranonpaseo de la castellanabusiness districtan upgradebeautiful hotelfive star hotelbusiness triptwo metro stationspaellacity centrenice roomlong weekendmini bar
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1 - 5 of 1,385 reviews
Reviewed today

Stayed at the Intercontinental Madrid for a night during a whirlwind business trip featuring 10 countries in 10 days. As an IC Ambassador, I paid a little extra with the aim of the visit being a rest bite in the middle of my European Tour,...More

Thank Grant H
Hotel's Favourite
Reviewed 8 April 2018 via mobile

I really have to thank all Intercontinental Madrid staff for making my stay so perfect. Reception staff is very professional and I would like to give a special "Thank you" to Ms. angela Vicente from housekeeping department. Hope to be back soonMore

1  Thank Paul C
Response from ICMadrid, General Manager at InterContinental MadridResponded 9 April 2018

Dear Paul C, Thank you for taking the time to share your experience with us. Your comments are very much valued and we are happy to know that you appreciated the high quality services offered by our team members. I will personally share your comments...More

Reviewed 1 week ago

Perfectly pleasant but ultimately anonymous hotel offering comfortable but bland rooms. Some would suggest the place was luxurious and on a certain level it was. However, the part we experienced was a little faded and just lacked style and the individual touch. Staff were pleasant...More

Thank AndrewJMS
Response from JCCMadrid, General Manager at InterContinental MadridResponded 6 days ago

Dear Anonymous, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

Reviewed 1 week ago

This hotel offers large, peaceful rooms with a luxury feel that provides fast, excellent service. The housekeeping item (an iron) was brought quickly after I called and the room service (food) was also delivered quickly. The bathrooms are also spacious. Not all rooms are the...More

1  Thank carol y
Response from JCCMadrid, General Manager at InterContinental MadridResponded 1 week ago

Dear Carol, Thank you very much for taking the time to write your feedback which we shared with the team. We are glad to read that you liked the room and the service from our staff. We hope to have the chance to welcoming you...More

Reviewed 2 weeks ago via mobile

Stayed here for one night at the end of a two week trip to Portugal and Spain. Virtuoso package included upgrade to Club Level Suite and amenities. Lounge very nice: quiet, nice Happy Hour, breakfast buffet with egg order as one wishes. High level of...More

Thank lauderdaletraveler
Response from JCCMadrid, General Manager at InterContinental MadridResponded 2 weeks ago

Dear lauderdaletraveler, We really appreciate you sharing your valuable time to review us after your recent stay. We are glad to note that our product, facilities and services met your expectations. Guest satisfaction and looking after our guest’s comfort is what we focus most on...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 158 - USD 467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Madrid
#9 Business Hotel in Madrid
#11 Family Hotel in Madrid
#16 Romantic Hotel in Madrid
#38 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 158 - USD 467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Madrid
#9 Business Hotel in Madrid
#11 Family Hotel in Madrid
#16 Romantic Hotel in Madrid
#38 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (838)
Room & Suite (949)
Dining (118)
Amenities (101)
Business Centre & Event Rooms (23)
Family and Play Areas (2)
Nearby
Chamberi
Multi-story residential buildings decorated with
ornate balconies line the traditional, quiet, and
pretty streets of Chamberí. Humble storefronts and
neighbourhood taverns are scattered across the lower
levels down every block, and here and there, there's a
cluster of tables on the sidewalk. It isn't ever
crowded, but people are always out, poking into the
tiny bakeries, hardware stores, and tobacco shops, or
...More
Questions & Answers
Ask a question
Sydney1005
8 May 2018|
AnswerShow all 2 answers
Response from Rod74 | Property representative |
There are two major train stations in Madrid: * Atocha is the main station about 3-3.5km south from the hotel. * Chamartin is also about 3.5-4km north from the hotel. The hotel is located approximately halfway between the... More
1
Vote
Sydney1005
12 April 2018|
AnswerShow all 6 answers
Response from Azntiger | Reviewed this property |
We rode the hop on/off red bus but as I recall, it was a bit of a walk to the 1st stop. I think it was about a 20 minute walk. On the way back, we were tired so we took a cab back to the Inter-Continental Hotel. Not sure... More
1
Vote
rijeng
31 March 2018|
AnswerShow all 9 answers
Response from guyjcarson | Reviewed this property |
no charge for access . no complimentary drinks !
0
Votes
Room Tips
"Avoid Hotel if busy and note that benefits of Ambassadors are not respected"
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"best rooms on the higher levels 7 and 8"
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"Room 830 has a balcony that is about 15' by 20' in size!"
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"Parking was expensive. the rest of the service was good and the staff was friendly."
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