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Hesperia Madrid

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Traveller (350)
Room & Suite (401)
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Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Additional information
Offers from Hesperia Madrid
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,636)
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192
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481
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11
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All reviewsscotch barguest relationspaseo de la castellanametro stationturn down servicepillow menubreakfast buffetfive star hoteljunior suitenespresso machinebusiness districtexcellent hotelbusiness tripthe air conditioningnice roomcity centrethe location is perfect
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261 - 265 of 753 reviews
Reviewed 5 May 2016

My friend and I were coming into Madrid to check the city out for three day and wanted to stay somewhere nice in a convenient location. This was a BAD choice. Most important unless you like it extremely HOT when you sleep this hotel is...More

Review collected in partnership with NH Hotels
1  Thank skeelo360
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 6 May 2016

Dear Skeelo360, I read your review with much concern and there are no words to express how sorry I am for the memories and the opinion of Hotel Hesperia Madrid that you took away with you. I have familiarised myself with what happened and will,...More

Reviewed 4 May 2016

Booked the hotel 4 weeks ago and they have given at a rate of 150 Euros, then one of my friend has taken the reservation just a week ago, they were charged 167 euros where as we were billed 252 euros per night. The manager...More

Review collected in partnership with NH Hotels
2  Thank AshokComar
Reviewed 1 May 2016

Booked this through Secret Escapes combining a birthday get away with a visit to my son who is studying in Madrid. Didn't really check out the reviews beforehand, just trusted Secret Escapes which could have gone either way I guess. However, this is a super...More

2  Thank NJ-TA-UK
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 3 May 2016

Dear NJ, Thank you so much for taking the time to share your generous feedback regarding your recent stay at Hesperia Madrid Hotel. I was delighted to read that we managed to make a fine impression and create a truly charming festive atmosphere. Your nice...More

Reviewed 29 April 2016 via mobile

First of all special thanks to Ms *IRENE* the one work at reception for her professional welcome, For hotel staff they are very friendly and helpful, bed is very comfortable even the billows u can choose the size u need, the room is quite big,...More

3  Thank Abdullah A
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 30 April 2016

Dear Abdullah, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming...More

Reviewed 27 April 2016 via mobile

I was very impressed with the level of comfort class & service especially as the hotel was full. The staff were very helpful & always pleasant. The breakfast was the best I've seen in a long time of traveling. The choice , the freshness &...More

1  Thank Jacki O
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 28 April 2016

Dear Jacki, Thank you so much for staying at Hesperia Madrid Hotel during your recent visit to Madrid. We are so grateful for your feedback, and we thank you for taking the time to review your experience on Tripadvisor. We hope to see you again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 170 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#11 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 170 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#11 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (350)
Room & Suite (401)
Dining (168)
Amenities (72)
Business Centre & Event Rooms (19)
Questions & Answers
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Devon H
18 March 2018|
AnswerShow all 2 answers
Response from MariaHerrer0 | Property representative |
Dear Devon H, First of all let me thank you for your interest in our Hesperia Madrid. The room you are talking about is one of our Family Suites, with a pull out coach available in the living room and a king size bed in the... More
0
Votes
Kezzapie
11 July 2017|
AnswerShow all 8 answers
Response from Uberfluss | Reviewed this property |
Hi! Good news. I googled "Lavanderia Madrid" and I see that the closest laundromat is "Franquicia de Lavanderias" located at #45 Calle de Zurbano. That is about a 5 minute walk from the Subway station "Ruben Dario", which is... More
1
Vote
Richard G
5 July 2017|
Answer
Response from MariaHerrer0 | Property representative |
Dear Richard G , Thank you very much for your interest in our Hesperia Madrid. I am glad to confirm you that our hotel has a parking available for our clients. The price per day would be 35.20 EUR. We remain at your... More
0
Votes
Google Translation
Room Tips
"This is an excellent place to stay in Madrid."
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"Junior suites are nice, superior rooms have windows towards street with daylight, Presidential suite 902 is..."
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"Our room only had a view of the inner courtyard so ask the reception for a room with a nice view of the city."
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"Better to ask for a room with a city view."
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