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28/01/2018 29/01/2018
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    Holiday Inn Madrid

    Plaza Carlos Trias Bertran 4, 28020 Madrid, Spain
    011 61 1800 760 595
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    28/01/2018 29/01/2018
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     4 people are viewing this hotel
    USD 133*
    USD 116*
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    Traveller (200)
    Room & Suite (224)
    Dining (52)
    Overview
    • Excellent16%
    • Very good44%
    • Average27%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    28 Jan.29 Jan.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (838)
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    11 - 15 of 344 reviews

    Reviewed 23 September 2017 via mobile

    While doing the check in there was a big group ahead of us. My spouse went to the executive counter and Paloma from front desk told us that the people ahead of us were waiting since 8 in the morning without even waiting to see...More

    Thank Marqmar
    Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 27 September 2017

    Dear Marcos M, First of all my must sincerest apologies for the misunderstanding during your check in. I never had the intention to make you feel uncomfortable or have with you an attitude rude and unwelcoming. I am glad to have the opportunity to clarify...More

    Reviewed 18 September 2017

    I usually stay at this hotel when I travel for work and I have to say it is a nice standard property. It does not have the excellent factor as rooms are quite dated but some are refurbished allready. Rooms are clean and functional and...More

    Thank Sab0405
    Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 25 September 2017

    Dear Sab0405, Thank you for your 4* review. I am delighted that you had an enjoyable stay and found particular members of staff friendly. This will be communicated within the hotel so that they can be recognised for their excellent service. Many Thanks, Paloma Muñoz...More

    Reviewed 17 September 2017 via mobile

    I work in Madrid every week and usually stay in another hotel. Due to no rooms I stayed here. The people are nice and the food is ok but to be honest with you it isn't great. I wanted to go there because there is...More

    Thank Emma R
    Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 25 September 2017

    Dear Emma R, Thank you so much for your review of our hotel. We are really sorry to heard that your experience with us was not what you expect. We want to highlight we meet all the IHG standards for a Holiday Inn Hotel although...More

    Reviewed 14 September 2017

    It's not often you turn up at a Holiday Inn and find the windows boarded up with plywood. Not the best welcome... However, the reception/bar area is modern and clean and all of the staff we met were corteous and professional. The room we were...More

    1  Thank Mr W
    Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 25 September 2017

    Dear Mr. W, Thank you for your candid review. We apologize that your recent stay did not meet expectations and and that our location was not convenient for you We do hope to have the opportunity to welcome you back in the future, so that...More

    Reviewed 6 September 2017 via mobile

    On approaching the hotel it looks like the windows have been boarded up (see pic) Good staff and nice pool area on the 9th floor. Rooms tired and old with carpets showing signs of wear, paint pealing and in need of a refurb. When mentioning...More

    Thank MancunianMonkey
    Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 7 September 2017

    Dear Guest, Thank you so much for your review of our hotel. We are really sorry to heard that your experience with us was not what you expect. We want to highlight we meet all the IHG standards for a Holiday Inn Hotel although we...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 103 - USD 186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #169 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 313
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Agoda, Hotels.com, Ctrip TA, Expedia, Travelocity, Priceline, Hotwire, Orbitz, Evoline ltd, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Holiday Inn Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Holiday Inn Madrid Hotel Madrid ,
    • Madrid Holiday Inn
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    Traveller (200)
    Room & Suite (224)
    Dining (52)
    Pool & Beach (6)
    Hotel & Grounds (188)
    Bathroom (18)
    Business Centre & Event Rooms (6)
    Family and Play Areas (4)
    Nearby
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    Ask a question
    Questions & Answers
    Khaled A
    16 December 2017|
    AnswerShow all 3 answers
    Response from Paloma M | Property representative |
    Dear Khaled A, You can buy the tickets for the tourist bus directly at the front desk in Holiday Inn Madrid Bernabeu. Hope to see you soon. Best regards, Paloma M.
    0
    Votes
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    Rebby2014
    21 June 2017|
    Answer
    Response from Sammy M | Reviewed this property |
    Hi The hotel does not have a shuttle service. However we used Aerocity shuttle service which was excellent.
    0
    Votes
    Ken P
    14 May 2017|
    AnswerShow all 2 answers
    Response from Martalena T | Reviewed this property |
    Sorry i dont know, i think because its outdoor and its very cold nobody wouldnt go to swim
    0
    Votes
    Room Tips
    "Away from plaza side!"
    Read review
    "All rooms are great."
    Read review
    "Front of the hotel has better views"
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    "The higher rooms will have better views and be quieter."
    Read review
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